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Senior Machine Learning Engineer – Cloud Observability - Visa AI as Services - job 6 of 20

Ready to make a global impact by industrializing AI?

Visa AI as a Service (AIaS) operationalizes the delivery of AI and decision intelligence to ensure their ongoing business values. Built with composable AI capabilities, privacy-enhancing computation, and cloud native platforms, AIaS powers and automates industrialization of data, models, and applications for predictive and generative AI. Combined with strong governance, AIaS optimizes the performance, scalability, interpretability and reliability of AI models and services. If you want to be in the exciting payment and AI space, learn fast, and make big impacts, Visa AI as a Service is an ideal place for you!

This role is for a Sr. ML Engineer – Cloud Observability. We are seeking for a talented professional with a solid background in public cloud and AI/ML production systems. This role offers ample opportunities for learning and growth, and the chance to be part of delivering the next big thing for our AI as Services team.

Key Responsibilities:

  • Implement and Maintain Cloud Observability Solutions: Build and maintain monitoring, logging and tracing systems (E.g. Prometheus, Grafana, Druid, ELK Stack) for cloud-native AI services on AWS/Azure/GCP. Partner with data engineers and data scientists to embed observability into ML workflows and ensure real-time insights.

  • Collaborate on AI Model Monitoring: Work closely with data scientists and product owners to design and implement observability solutions for monitoring AI/ML model performance (e.g. accuracy, latency, data drift) in production. Develop dashboards and alerts to detect anomalies, model degradation, or bias, ensuring alignment with business SLAs.

  • Automate Devops Practices:  Develop tools for automated deployment, alerting and incident response using CI/CD pipelines like Jenkins and Github flows and infrastructure as code like Terraform.

  • Document & Reporting: Create and maintain clear documentation for observability processes and best practices. Generate reports to track system health and performance trends for business and technology stakeholders.

  • Incident Response: Assist in diagnosing and troubleshooting issues by analyzing metrics, logs and performance data and collaborate with cross functional teams to improve system level observability from the learning.

  • Stay Ahead of Trends: Explore emerging cloud and observability technologies to drive innovation.

If you are passionate about observability, cloud technology, AI, and machine learning, and are excited about making a significant impact, we would love to hear from you.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Machine Learning Engineer – Cloud Observability - Visa AI as Services, Visa

Join Visa AI as a Service as a Senior Machine Learning Engineer – Cloud Observability and be part of a transformative journey in the AI and payments landscape! Located in vibrant Austin, this role invites you to harness your skills in public cloud technologies and AI/ML production systems to create innovative solutions that make a real-world impact. In your day-to-day, you’ll get your hands dirty implementing and maintaining critical cloud observability solutions such as Prometheus and Grafana, ensuring our AI-driven services run smoothly on platforms like AWS, Azure, and GCP. Collaboration is key, as you’ll work alongside talented data engineers and data scientists to embed observability into ML workflows. Your creative insights will help monitor model performance and enhance system reliability. You’ll also dive into automation, developing efficient CI/CD pipelines while documenting best practices for everyone to follow. By staying ahead of the curve with emerging technologies, you’ll drive innovation and contribute to the evolution of our AI initiatives. With ample opportunities for personal and professional growth, this hybrid position at Visa AI as a Service is your chance to not only advance your career but also play a significant role in shaping the future of payments and AI. If you are passionate about observability and eager to explore the possibilities that lie ahead, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Senior Machine Learning Engineer – Cloud Observability - Visa AI as Services Role at Visa
What are the key responsibilities of a Senior Machine Learning Engineer at Visa AI as a Service?

The Senior Machine Learning Engineer – Cloud Observability at Visa AI as a Service is responsible for building and maintaining observability solutions on cloud platforms like AWS, Azure, and GCP. Key tasks include collaborating with data engineers to embed observability into ML workflows, monitoring AI model performance, and developing automated deployment tools. The role also entails creating documentation and reports to track system health.

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What qualifications are required for the Senior Machine Learning Engineer position at Visa AI as a Service?

Candidates for the Senior Machine Learning Engineer – Cloud Observability role at Visa AI as a Service typically should possess a strong background in AI/ML production systems, experience with cloud services, and proficiency in tools like Prometheus and Grafana. Additional qualifications include familiarity with CI/CD pipelines and good documentation skills to ensure clarity in observability processes.

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How does the Senior Machine Learning Engineer at Visa AI as a Service contribute to AI model monitoring?

In the Senior Machine Learning Engineer – Cloud Observability role at Visa AI as a Service, you will work closely with data scientists and product owners to design observability solutions that monitor AI/ML model performance. This includes tracking metrics like accuracy, latency, and data drift while developing dashboards and alerts to detect any issues, ensuring that models meet business SLAs.

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What tools and technologies will be used in the Senior Machine Learning Engineer role at Visa AI as a Service?

As a Senior Machine Learning Engineer – Cloud Observability at Visa AI as a Service, you will utilize a variety of tools and technologies including Prometheus, Grafana, the ELK Stack, Jenkins, Terraform, and cloud environments such as AWS, Azure, and GCP to implement observability solutions and automate DevOps practices.

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Is there room for growth in the Senior Machine Learning Engineer position at Visa AI as a Service?

Absolutely! The Senior Machine Learning Engineer – Cloud Observability role at Visa AI as a Service is designed for those seeking substantial growth. As part of the AI as Services team, you will have the opportunity to collaborate on innovative projects and utilize cutting-edge technologies, paving the way for advancements in your career and in the industry.

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Common Interview Questions for Senior Machine Learning Engineer – Cloud Observability - Visa AI as Services
Can you describe your experience with cloud observability tools?

When answering this question, highlight specific tools you’ve used, such as Prometheus, Grafana, or ELK Stack. Discuss your experience in implementing and managing these tools in production environments and how they contributed to improving AI/ML model performance.

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How do you ensure the performance of AI/ML models in production?

Focus on your experience with monitoring model performance metrics like latency, accuracy, and data drift. Explain the processes you’ve implemented for real-time monitoring, as well as any alerts or dashboards you've created to support early detection of issues.

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What strategies do you use for incident response in cloud environments?

Discuss your systematic approach to diagnosing issues based on metrics, logs, and performance data. Mention collaboration with cross-functional teams and how you’ve improved system observability through data-driven decision-making.

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Describe a successful project you've worked on involving machine learning and observability.

Share a specific project, outlining your role and responsibilities. Discuss the challenges faced, the solutions you implemented, and the impact on model performance and system reliability, emphasizing any innovative observability techniques utilized.

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How do you stay updated with emerging technologies in AI and cloud services?

Talk about the resources you utilize, such as online courses, webinars, or industry conferences. Highlight specific technologies or trends that interest you and how you integrate learning into your projects, such as incorporating new observability tools.

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Can you explain your experience with CI/CD pipelines?

Describe your hands-on experience with CI/CD tools like Jenkins or GitHub actions. Provide examples of how you implemented automated deployment processes and the benefits observed in workflow efficiency and incident resolution times.

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What approaches do you take to document observability processes?

Describe the importance of documentation and how you ensure it is clear and accessible for teams. Mention any tools you’ve used for documentation management and how you’ve incorporated feedback from team members to improve documentation.

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How do you prioritize tasks when working on observability solutions?

Your response should reflect your organizational skills. Discuss methods like risk assessments or leveraging metrics to identify critical areas requiring immediate attention and how you collaborate with team members to ensure priorities align.

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Share your approach to collaborating with data scientists on ML workflows.

Highlight your teamwork skills and communication strategies. Explain how you’ve successfully partnered with data scientists to integrate observability into ML workflows and any challenges overcome in ensuring effective collaboration.

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What do you find most challenging about the role of a Senior Machine Learning Engineer?

Be honest about the challenges, whether technical or interpersonal. Discuss your strategies for overcoming these challenges, and how they have contributed to your professional development and improvement in systems management.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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