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Senior Manager, Brand Governance - job 5 of 11

The Senior Manager, Brand Governance, will be part of the Brand Governance & Operations team within the Global Brand Management organization. This role is responsible for supporting the development and implementation of brand governance strategies, policies, processes, and the lifecycle management of brand policies, standards, and guidelines. It includes assisting in the development and implementation of risk management strategies, managing and monitoring risks, and effectively communicating with stakeholders. The Senior Manager will work closely with internal and external stakeholders to ensure compliance with brand standards and operationalize the brand and reputation risk framework. ​​

Key Responsibilities:​

  • Support the development, implementation, and ongoing management of brand governance strategies, policies, standards, guidelines, and processes.​

  • Define, implement, and manage processes and supporting platforms that operationalize the enterprise-wide brand and reputation risk framework, including facilitating risk assessments and quarterly executive reporting.​

  • Support governance initiatives related to Global Brand, including internal audits, RCSAs, etc.​

  • Support the lifecycle management of Brand Policies, Standards and Guidelines for PCAG, VIS, VPBS, Co-Marketing, etc., including launch, change control, and change management. ​

  • Support development of AE, Client and Partner collateral including VBN updates, case studies, guides, etc. ​

  • Conduct audits, develop compliance reports, and support enforcement efforts to drive adherence to brand standards.​

  • Monitor and report on key governance metrics, providing insights to improve and ensure consistent brand implementation across all touchpoints.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, Brand Governance, Visa

As a Senior Manager of Brand Governance at our company, based in the vibrant city of Foster City, you'll step into a role that’s both impactful and engaging. This position is key within our Brand Governance & Operations team, where you'll support the development and implementation of brand governance strategies that guide our organization's branding efforts. You'll be involved in shaping policies, standards, and guidelines, making sure they’re not just theoretical, but effectively operationalized across all levels of the company. A sizable part of your day-to-day will include collaborating with stakeholders both internally and externally to ensure rigorous compliance with brand standards and to communicate risks promptly and clearly. Additionally, you'll support key governance initiatives, conduct audits, and develop reports that shed light on our brand's compliance and effectiveness. Utilizing your analytical skills, you will monitor essential governance metrics and provide valuable insights for continuous improvement throughout our brand’s journey. This hybrid role requires you to balance time in the office with remote work, keeping you connected with your team while allowing you the flexibility to thrive in your work environment. We’re not just looking for someone to fill a position but a proactive and passionate leader in brand governance, who will carry our brand values forward with integrity and creativity.

Frequently Asked Questions (FAQs) for Senior Manager, Brand Governance Role at Visa
What are the responsibilities of a Senior Manager, Brand Governance at our company?

The Senior Manager, Brand Governance at our company is responsible for crafting and executing brand governance strategies, policies, and processes that enhance brand integrity and compliance. This role involves close collaboration with stakeholders to ensure adherence to brand standards, driving the operationalization of risk management frameworks, conducting audits, and generating compliance reports. You'll oversee the lifecycle management of brand policies and facilitate risk assessments, all while providing insights to enhance our brand implementations.

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What qualifications are needed for the Senior Manager, Brand Governance position?

Candidates for the Senior Manager, Brand Governance role should possess a strong background in brand management, risk management, or governance frameworks, ideally with a degree in marketing, business, or a related field. Experience in compliance, audit functions, and the ability to engage with cross-functional teams are essential. Excellent communication skills, analytical thinking, and leadership abilities are key traits for success in this role at our company.

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How does brand governance affect a company's reputation?

Brand governance plays a crucial role in shaping and protecting a company’s reputation. Through well-defined policies and standards, the Senior Manager, Brand Governance ensures that every brand touchpoint adheres to the established guidelines, thus reinforcing trust and consistency. By monitoring compliance and conducting audits regularly, this role safeguards the company's image and helps mitigate risks that could negatively impact our brand reputation.

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What skills are essential for a successful Senior Manager, Brand Governance?

A successful Senior Manager, Brand Governance should possess strong analytical abilities, exceptional communication skills, and a deep understanding of brand management principles. Moreover, leadership skills, stakeholder management experience, and a knack for strategic thinking are essential to navigate the complexities of brand governance. Familiarity with risk assessment processes and compliance frameworks will also be vital to excel in this role at our company.

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Is the Senior Manager, Brand Governance role a remote position?

The Senior Manager, Brand Governance role at our company is a hybrid position, offering flexibility between remote work and in-office collaboration. The specific expectation of days spent in the office will be confirmed by your hiring manager, ensuring that you can effectively balance your work environment while still being a key presence in team dynamics.

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Common Interview Questions for Senior Manager, Brand Governance
Can you explain your experience with brand governance?

When responding to this question, highlight specific experiences where you've developed or implemented brand governance strategies. Discuss your involvement in creating policies or compliance frameworks and how they impacted the organization's brand integrity.

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How do you ensure compliance with brand standards?

In answering this, showcase your approach to monitoring compliance, perhaps by discussing audits you’ve conducted or metrics you’ve tracked. Emphasize your communication with stakeholders and how you handle non-compliance issues.

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What methods do you use to measure brand performance?

Share the key performance indicators (KPIs) you track to assess brand performance. Discuss how you collect and analyze data, and how you use insights to make informed decisions aimed at improving brand governance.

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How do you handle conflicts related to brand compliance?

Your answer should reflect your conflict resolution skills. Discuss a specific instance where you've encountered dissent regarding compliance and how you navigated the situation to foster understanding and adherence to brand standards.

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Describe a successful governance initiative you've led.

Use a structured narrative to outline a specific initiative; mention the goal, your role, the steps you took, and the outcomes. This shows your strategic planning and execution capabilities, crucial for a Senior Manager, Brand Governance.

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What tools or platforms do you find most useful in brand governance?

Discuss specific software tools or frameworks that facilitate brand governance in your experience. Highlight how they help track compliance, simplify audits, or streamline communication across stakeholders.

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How do you approach risk management within brand governance?

Your approach should include identifying potential risks, assessing their impact, and implementing mitigation strategies. Discuss your experience facilitating risk assessments and how you report these risks to management.

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How do you build strong relationships with stakeholders?

Describe your strategies for stakeholder engagement, such as regular communication, inclusive decision-making, and understanding their needs. Emphasize how these relationships support effective brand governance.

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What challenges have you faced in brand governance, and how did you overcome them?

Share a specific challenge you've encountered related to brand governance. Outline the approach you took to resolve the issue, focusing on the lessons learned and how they shaped your governance strategies.

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How do you keep up with trends in brand management?

Speak about your commitment to professional development, mentioning resources like industry conferences, webinars, or publications that keep you informed about the latest trends and best practices in brand governance.

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Full-time, hybrid
DATE POSTED
April 3, 2025

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