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Senior Manager, Network Partner Management - job 13 of 20

Partner Management & Acquisition (PM&A) sits within Visa Payments Limited, an integral part of Visa Direct, with the objective to unleash the power of Visa to ‘beyond the card’. This enables Visa clients to send and/or receive money through bank accounts around the world. The PM&A team is responsible for the acquisition, management and oversight of external payment bank/non-bank service providers.  You will work within a dynamic team that acts as key point of contact for numerous internal stakeholders, businesses, project management, technology and operational division. The team is regularly called upon as the subject matter expert for discussion around new client opportunities to ensure that we source and deliver for the best client solution.

RESPONSIBILITES

  • Oversee and monitor the end-to-end process of selection to successful on-boarding of new partners (bank or non-bank payments service providers), working with technical, operational, and commercial teams to resolve any issues and manage the successful completion in accordance with agreed timetable.

  • Agree and manage a programme of dual supply on all routes with regular volume to ensure route resilience and effective cost optimization

  • Identify, select, and contract new payment partners in collaboration with the central network team and in accordance with the network standards and performance criteria. Provide clear, complete, accurate and compelling information about the process, criteria, expected standards of network partners.

  • Agree with central team and Regional Management, and manage delivery of a programme of target new bank partners to replace non-bank partners on all routes, wherever possible.

  • Work with sales/ account managers to understand route demand from current and new clients. Work in partnership with sales team to attend select client meetings to deliver compelling value proposition relating to routes, local capabilities, pricing linked to volumes etc.

  • Develop and maintain senior relationships with relevant management personnel in banking and non-banking partner businesses. Through structured, professional, informed and professional dialogue demonstrate Visa Payments Limited as a highly experienced, credible and compelling payment banking partner worthy of relationships at senior levels of its partner companies

  • Work with wider team and sales and marketing, to identify, plan and deliver effective marketing and brand building events and engagements with clients and partners. 

WHY THIS IS IMPORTANT TO VISA

Visa’s mission is to connect the word through the most innovative, reliable, and secure payment network, enabling individuals, businesses, and economies to thrive, while Visa’s vision is to be the best way to pay and be paid for everyone, everywhere. The role offers unique and exciting opportunity to support Visa’s mission and vision in enabling Visa clients to send and/or receive money through bank accounts around the world which can only be achieved through robust partner network building. As the Partner Acquirer for LAC Region, your role is critical in building the strong partner network foundation and pillars to support Visa’s business expansion in these key markets.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, Network Partner Management, Visa

As a Senior Manager of Network Partner Management at Visa Payments Limited in the vibrant city of Miami, you have a unique opportunity to play a pivotal role in reshaping how money moves across the globe. The Partner Management & Acquisition (PM&A) team is at the heart of Visa Direct, focused on helping clients send and receive money seamlessly through both bank and non-bank service providers. You'll collaborate with a dynamic group of internal stakeholders, including tech and operational teams, to oversee the onboarding of new partners and ensure that every client solution we create is not just effective but exceptional. In this engaging and influential position, you'll manage the entire partner selection process and develop strategies to optimize costs and enhance service resilience. By identifying potential partners and guiding them through our selection criteria, you ensure that the Visa Payments Limited network remains robust and highly competitive. Your ability to cultivate relationships with senior management at partner organizations will be key to our mutual success. The role is significant in meeting Visa’s mission to connect the world with the most innovative and secure payment solutions. As you work in tandem with the sales and marketing teams to craft compelling narratives around our services, you'll find yourself at the forefront of Visa’s movement to expand its reach within the LAC region. Plus, with the flexibility of a hybrid work model, you'll enjoy a balance of collaboration in the office and independence at home. Join us at Visa and drive the future of payments!

Frequently Asked Questions (FAQs) for Senior Manager, Network Partner Management Role at Visa
What are the primary responsibilities of a Senior Manager, Network Partner Management at Visa Payments Limited?

A Senior Manager in Network Partner Management at Visa Payments Limited oversees the entire process of selecting and onboarding financial partners, both bank and non-bank service providers. This includes managing relationships with internal teams to ensure the seamless onboarding of new partners, identifying potential partners based on network standards, and working closely with sales to develop effective solutions for clients. The role combines strategic planning with operational execution, making it essential for delivering the best client solutions.

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What qualifications are typically required for the Senior Manager, Network Partner Management position at Visa?

Candidates for the Senior Manager role at Visa Payments Limited generally need extensive experience in partner management, preferably in the financial services sector. A strong background in operations, strategic thinking, and relationship management is crucial. Ideally, applicants should also possess excellent communication skills, a degree in a relevant field, and a proven track record of successful partner acquisition and management.

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How does the Senior Manager, Network Partner Management contribute to Visa's mission and vision?

The Senior Manager, Network Partner Management plays a vital role in Visa’s mission to connect the world through secure and innovative payment solutions. By building robust partnerships with payment service providers, this role ensures that Visa clients have reliable access to sending and receiving money globally. The manager’s strategic insights and relationship-building skills contribute significantly to Visa’s vision of being the top choice for payment transactions everywhere.

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What skills are essential for someone to excel as a Senior Manager, Network Partner Management at Visa?

Success as a Senior Manager, Network Partner Management at Visa Payments Limited hinges on strong interpersonal skills, strategic thinking, and an ability to manage complex projects and teams. Additionally, candidates should demonstrate proficiency in negotiation, decision-making, and a thorough understanding of payment networks and financial regulations to effectively manage and grow Visa's partner ecosystem.

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What is the work environment like for a Senior Manager, Network Partner Management at Visa?

The work environment for a Senior Manager at Visa Payments Limited is collaborative and dynamic, characterized by a hybrid model that allows for both remote working and office attendance. This flexibility supports a healthy work-life balance while promoting teamwork and collaboration with various stakeholders. The culture at Visa is known for being innovative and progressive, seeking to empower employees to contribute meaningfully to the company's mission.

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Common Interview Questions for Senior Manager, Network Partner Management
Can you describe your experience with partner management in the financial services industry?

When answering this question, focus on specific experiences you've had in managing partnerships, detailing both challenges and successes. Highlight your understanding of the intricacies involved in financial partner relationships and how you've effectively navigated these situations to achieve desired outcomes.

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What strategies would you employ to optimize partner onboarding processes?

Discuss methods to streamline onboarding, such as developing clear guidelines, leveraging technology for efficiency, and ensuring cross-functional team collaboration. Illustrate your answer with specific examples where you've successfully implemented such strategies in past roles.

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How do you prioritize conflicts or issues that arise with partners?

Showcase your conflict resolution skills by explaining how you assess issues based on impact and urgency. Provide an example to illustrate your approach, emphasizing the importance of clear communication and maintaining professional relationships.

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What metrics do you believe are critical for measuring the success of partnerships?

Identify key performance indicators (KPIs) relevant to partnerships, such as transaction volumes, compliance rates, and customer satisfaction metrics. Explain how you have used these metrics in past roles to evaluate and enhance partnership effectiveness.

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Describe a challenging negotiation you've handled in a partnership.

Choose an example that highlights your negotiation skills, where you successfully reached a conclusion that benefited all parties. Discuss the tactics you used, your preparation process, and the ultimate outcome to demonstrate your capabilities.

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How do you ensure that the client’s needs are met through your partner network?

Discuss your approach to understanding client needs through active listening and collaboration with sales teams. Provide examples of how you've tailored partner solutions to meet client expectations, thereby enhancing client satisfaction and loyalty.

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What role does data analysis play in your decision-making process?

Emphasize the importance of data-driven decisions in managing partnerships. Provide examples of how you utilize data analytics to inform decisions about partner selection, performance evaluations, and strategy adjustments.

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How do you build relationships with senior management at partner organizations?

Describe your approach to relationship building, emphasizing professionalism and ongoing communication. Provide specific examples of how you've engaged with senior leaders to foster lasting partnerships, highlighting the importance of trust and value.

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What challenges do you foresee in this role, and how would you address them?

Identify potential challenges in partner management, such as regulatory changes or market competition, and discuss proactive strategies you would implement. Showcase your foresight and adaptability as a leader in navigating these challenges effectively.

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Why do you want to work for Visa Payments Limited as a Senior Manager?

Your answer should convey a genuine interest in Visa’s mission and values, along with excitement about the opportunity to contribute to their innovative payment solutions. Highlight specific aspects of Visa's culture and reputation that align with your personal and professional values.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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