Senior Manager, Network Partner Solutioning - job 11 of 20

As the Senior Manager of Network Partner Solutioning at Visa, your key responsibilities include overseeing the entire process of selecting and onboarding new payment partners, managing dual supply programs for route resilience, and collaborating closely with sales teams to link client needs to innovative payment solutions. You're also expected to maintain senior-level relationships with partner businesses while engaging in marketing and branding efforts that highlight Visa's strengths in the payment industry.

To be considered for the Senior Manager, Network Partner Solutioning position at Visa, candidates should possess a strong background in partner management, ideally within the payment services sector. A degree in finance or business-related fields is preferred, along with substantial experience in strategic partnership management and excellent interpersonal skills to effectively build relationships with senior management across diverse entities.

The Senior Manager, Network Partner Solutioning plays a vital role in driving Visa’s mission by developing a robust partner network that facilitates seamless cross-border payments. This position is essential in supporting Visa’s vision to be the best way to pay and be paid, ultimately contributing to business expansion and fostering innovation in payment solutions within the LAC region.

Visa promotes a collaborative and innovative work culture where the Senior Manager, Network Partner Solutioning can thrive. The company values dynamic teamwork and encourages creative solutions for challenges, ensuring that employees can engage meaningfully with internal stakeholders and partners to enhance the overall payment ecosystem, all while reflecting the vibrant spirit of Miami.

The hybrid work model for the Senior Manager, Network Partner Solutioning at Visa offers flexibility, allowing you to balance remote work with in-office collaboration. While specific expectations regarding in-office days will be established by your Hiring Manager, the approach aims to foster teamwork and personal interactions alongside the convenience of working from home.

When answering this question, highlight specific partnerships you have managed, detailing how you handled challenges and maximized collaboration. Focus on your strategic involvement in partner selection, onboarding, and relationship management, showcasing relevant metrics or outcomes that demonstrate your effectiveness in enhancing those partnerships.

Demonstrate your systematic approach to onboarding by discussing the steps you take to ensure a smooth transition, such as conducting needs assessments, establishing clear communication channels, and collaborating with internal teams. Emphasize the importance of setting expectations and monitoring the onboarding timeline to achieve successful outcomes.

Discuss your methods for researching and identifying potential partners, such as analyzing market trends, competitor offerings, and client needs. Highlight any tools or resources you use to assess viability and fit, and explain how you formulate strategic criteria aligned with Visa's partnership goals to make informed decisions.

Be prepared to share a specific example of a conflict, detailing the context and how you approached the situation. Focus on your communication skills, active listening, and how you were able to reach a resolution that benefited both parties. Highlight your ability to maintain a productive relationship after the conflict.

Discuss your commitment to continuous learning, such as attending industry conferences, following relevant publications, and engaging in professional networks. Emphasize how this knowledge equips you to make informed decisions and provide valuable insights to colleagues and partners in your role as Senior Manager.

Highlight specific instances where you collaborated with different teams, such as sales, technology, or operations, emphasizing how you ensured alignment and communication. Discuss how you navigate different priorities to achieve shared goals and facilitate effective teamwork to enhance partner solutions.

Begin by describing your negotiation philosophy, whether it’s collaborative or competitive, then provide examples of how you've successfully negotiated terms that benefited both parties. Discuss your preparation process and how you build rapport to create win-win outcomes in your negotiations.

Mention specific metrics like transaction volume, partner satisfaction, and retention rates that you track to evaluate partnership success. Explain why each metric matters and how these indicators inform your strategies for improving partner performance and enhancing collaboration.

Discuss your knowledge of regulatory requirements and Visa’s compliance standards, and explain the methods you employ to ensure that partners are informed and adhere to these expectations. Emphasize the importance of regular audits, updates, and communication to maintain compliance throughout the partnership.

Share your enthusiasm for innovation in payments and the impact Visa has on the global financial ecosystem. Discuss how the role aligns with your skills and aspirations, and articulate your passion for building partnerships that drive Visa’s mission forward, creating value for clients and partners alike.