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Site Reliability Engineering - Sr. Consultant - PRE image - Rise Careers
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Site Reliability Engineering - Sr. Consultant - PRE - job 19 of 20

Single window support: Leverage deep understanding of Hadoop and its related tools specially Hive, SPARK, HDFS and do complete RCA be it platform or user code/config related.
System configuration: Recommend necessary changes to the system to DAP platform engineering by checking system activity and user logs for triaging and troubleshooting.
Performance Tuning: Direct team members on crafting efficient queries, leveraging expertise in performance tuning and optimization strategies for big data technologies.
Issue resolution across Tech teams: Troubleshoot and resolve complex technical issues. Identify root causes, finding which Tech/Data platform team can fix it and coordinating among those teams.
Reliability engineering: Creating reports to define performance and resolution metrics for proactively identifying issues and generating alerts.
Office hours and liaising: Calls across regions in multiple time zones to ensure timely client delivery.
Knowledge cataloging and sharing: Share knowledge and cross-train peers across geographic regions using Wikis and communications. Provide comms around issues/outages affecting multiple users.
Develop Standards: The team would prepare standard configuration for a variety of VCA workloads to make the jobs run with optimal settings to maintain good cluster health while executing the jobs efficiently.
Continuous Learning of VCA workload: Continuously learn and stay updated with the changing nature of data science jobs to help improve Cluster utilization.
 
With active engagement, collaboration, effective communication, quality, integrity, and reliable delivery, develop and maintain a trusted and valued relationship with the team, customers, and business partners.


This is a SRE Role to provide support for Technical hadoop related issues impacting VCA data scientists users on day to day basis. it includes performance tuning, SPARK optimization, Data Availability, Issue triages and user communication.

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Site Reliability Engineering - Sr. Consultant - PRE, Visa

As a Site Reliability Engineering - Sr. Consultant at PRE in Austin, you will play a pivotal role in ensuring the smooth operation of our Hadoop and related tools, such as Hive, SPARK, and HDFS. Your expertise will shine as you act as a single window support, conducting comprehensive root cause analysis for both platform and user code issues. You'll have the opportunity to suggest necessary system changes based on your findings from user logs and system activity. Collaborating with your team, you will direct members in creating efficient queries while applying your performance tuning and optimization strategies for big data technologies. In this role, you will also tackle complex technical issues across various tech teams, helping to identify root causes and coordinating the efforts to resolve them efficiently. The reliability engineering aspect of your work will involve generating reports that track performance and resolution metrics, allowing for proactive issue identification. Your ability to communicate effectively with clients across different time zones will ensure timely delivery of our services. In addition, you’ll contribute to knowledge sharing initiatives, helping to catalog important information and cross-train your peers. With ongoing learning about data science job trends, you’ll assist in optimizing cluster utilization while building and maintaining trusted relationships with teammates and customers. This hybrid position allows you to split your time between working from home and our office, fostering both individual focus and collaboration with the team.

Frequently Asked Questions (FAQs) for Site Reliability Engineering - Sr. Consultant - PRE Role at Visa
What are the key responsibilities of a Site Reliability Engineering - Sr. Consultant at PRE?

The key responsibilities of a Site Reliability Engineering - Sr. Consultant at PRE include conducting root cause analysis for Hadoop-related issues, recommending system changes, performance tuning, and troubleshooting complex technical problems across tech teams. You'll also create performance metrics reports and participate in cross-team knowledge sharing.

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What qualifications are needed for the Site Reliability Engineering - Sr. Consultant position at PRE?

To succeed in the Site Reliability Engineering - Sr. Consultant role at PRE, candidates should possess a strong background in Hadoop and its ecosystem, particularly SPARK, Hive, and HDFS. Experience with performance tuning, issue resolution, and effective communication skills are also critical to excel in this hybrid position.

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How does the hybrid work model affect the Site Reliability Engineering - Sr. Consultant role at PRE?

The hybrid work model for the Site Reliability Engineering - Sr. Consultant role at PRE allows you to work from home and the office. Employees typically spend 2-3 days a week in the office, balancing personal flexibility with collaborative teamwork to meet business needs effectively.

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What technologies should Site Reliability Engineering - Sr. Consultant candidates be proficient in?

Candidates for the Site Reliability Engineering - Sr. Consultant position at PRE should be proficient in Hadoop technologies, particularly SPARK, Hive, and HDFS. Additionally, familiarity with performance optimization strategies for big data is essential for the role.

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How does the Site Reliability Engineering - Sr. Consultant support data scientists at PRE?

The Site Reliability Engineering - Sr. Consultant at PRE provides essential support for data scientists by troubleshooting Hadoop-related issues, optimizing performance metrics, and ensuring data availability, allowing data scientists to focus on their core analytical tasks.

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Common Interview Questions for Site Reliability Engineering - Sr. Consultant - PRE
Can you describe your experience with Hadoop and its ecosystem?

When answering this question, focus on specific tools you have worked with, such as HDFS, Hive, and SPARK. Share examples of how you've used these tools to solve problems or improve processes, detailing your familiarity with performance tuning and optimization.

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How do you approach troubleshooting complex technical issues in a team setting?

Highlight your collaborative nature by explaining how you gather information from different team members, analyze logs to identify root causes, and direct the team in engineering solutions. Mention the importance of communication throughout the process.

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What strategies do you use for performance tuning big data technologies?

Discuss specific techniques you've applied in performance tuning, such as optimizing Hadoop configurations or advising on SPARK queries. Provide examples where your interventions led to significant improvements in system performance.

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How do you ensure the reliability of data processing systems?

Explain that you utilize metrics and monitoring tools to conduct regular health checks on the system. Highlight how you create reports to track performance metrics and your proactive approach to identifying potential issues before they occur.

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Can you give an example of a challenging issue you resolved in a past role?

Provide a specific example, outlining the problem, your analysis process, and how collaboration with various teams helped you find a solution. Emphasize the impact of your resolution on the overall project or business.

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What is your experience with cross-training and knowledge sharing?

Discuss initiatives you've taken in the past, such as creating documentation or conducting presentations. Emphasize how you've helped peers understand complex concepts or technologies, which in turn improved team performance.

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How do you stay current with developments in data science and technology?

Mention professional development strategies such as attending workshops, following relevant online courses, or engaging with industry news. Highlight your commitment to continuous learning and how that benefits the teams you support.

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How do you manage your time between hybrid work settings?

Share your strategies for adapting to both remote and office environments, ensuring productive collaboration while also maintaining your space for focused work. Discuss any tools or techniques that help streamline your task management.

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What metrics do you believe are essential for measuring performance and reliability in SRE roles?

Identify key performance indicators such as system uptime, response times, error rates, and user satisfaction scores. Express your perspective on how these metrics inform operational improvements and support business objectives.

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Why do you want to work in the Site Reliability Engineering space at PRE?

Express your enthusiasm for the role and the company. Discuss your alignment with PRE's values and mission, and how your skills and experiences make you an excellent fit for their team and the challenges they face.

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Full-time, hybrid
DATE POSTED
April 2, 2025

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