Sr. Director - job 13 of 20

The Sr. Director at Visa is responsible for leading multiple technical teams, driving complex product development, and ensuring operational excellence. Key responsibilities include managing the overall development life cycle, collaborating with cross-functional teams, influencing best engineering practices, and building a high-performing, diverse team. You will also play a significant role in shaping the strategy and roadmap aligned with Visa's business goals, particularly in the payments sector.

To thrive as a Sr. Director at Visa, candidates should possess substantial experience in leading engineering teams, particularly in payments or high-volume transaction systems. A background in agile delivery, complex integrations, and a strong focus on engineering excellence is essential. Candidates should also demonstrate the ability to manage technical debt, collaborate effectively across teams, and foster a culture of innovation and quality within their organization.

The team dynamics for the Sr. Director at Visa involve leading diverse global engineering teams dedicated to delivering seamless payments solutions. You will collaborate with product, security, and operational teams to foster a culture of cross-functional collaboration. Your leadership will inspire innovation, drive results, and ensure that each team member is aligned with the strategic goals of Visa's Issuing Solutions, enabling impactful contributions to the dynamic payments landscape.

Visa’s vision for the Issuing Solutions technology platform is to create a comprehensive set of issuing capabilities that support our banking, fintech, and integration partners. As a Sr. Director, you will play a key role in expanding this vision by building scalable, modular solutions that innovate new revenue paths. Your leadership will enable Visa to adapt to emerging technological trends, such as Generative AI, and ensure our platform continues to evolve in the fast-paced payments industry.

The Sr. Director role at Visa offers significant opportunities for growth through mentorship, career development, and the chance to lead transformative projects in the payments space. You will not only influence the technical direction of our Issuing Solutions but also impact Visa's organizational culture. As you build strong teams and drive innovation, you'll be positioned to expand your leadership skills and advance within Visa’s global technology framework.

When leading diverse technical teams, it’s crucial to understand each member's strengths and foster an inclusive environment where all voices are heard. I encourage open communication, establish clear goals, and promote collaborative problem-solving. Empowering team members through mentorship and professional development leads to a high-performing team capable of driving innovation.

Certainly! In my previous role, I led a team that developed a payment processing solution with multiple integrations. We initiated a rigorous project plan, ensuring alignment with our stakeholders while managing technical challenges. By leveraging agile methodologies, we delivered the product on time and met our performance metrics, reinforcing our reputation in the industry.

Managing technical debt is about balancing immediate needs with long-term goals. I advocate for regular assessments of technical debt and prioritize it as part of our development roadmap. By fostering collaboration across teams, we can manage the costs associated with maintaining legacy systems while implementing improvements, ensuring we continue to deliver high-quality solutions.

Fostering a culture of engineering excellence starts with setting high standards and clear expectations around quality and performance. I encourage ongoing education and regular knowledge-sharing sessions to keep the team updated with industry best practices. Additionally, I promote the use of metrics to measure success and recognize contributions, which helps motivate the team to continually raise the bar.

To handle conflict in my team, I believe in addressing issues promptly and directly. I facilitate a constructive discussion to allow all parties to voice their concerns and collaborate on finding a resolution. By focusing on the common goals and encouraging empathy, we can turn conflicts into opportunities for growth and improved team dynamics.

I have extensive experience with agile methodologies, having successfully implemented them in various projects. I focus on creating cross-functional teams that can quickly address changes and deliver increments of value. Facilitation of daily stand-ups, sprint planning, and retrospectives ensures continuous improvement and adaptability, which are key to succeeding in the rapidly evolving payments sector.

Aligning my team's goals with the organization’s objectives involves clear communication and collaboration with key stakeholders. I ensure that our strategic initiatives directly link back to Visa's overarching business goals. By involving team members in setting these objectives and regularly reviewing our progress, we can maintain focus and prioritize efforts that drive meaningful outcomes for Visa.

One of the biggest challenges in leading technology teams in payments is navigating regulatory requirements while pushing for innovation. It’s essential to maintain compliance and security without stifling creativity. I foster an environment that encourages innovative thinking while ensuring we adhere to industry regulations, allowing the team to develop cutting-edge solutions responsibly.

Successful collaboration between product and engineering teams hinges on establishing clear communication channels and shared goals. I advocate for regular joint meetings, cross-functional workshops, and encouraging feedback loops. This approach fosters understanding and mutual respect, enabling both teams to work closely towards building solutions that best meet our clients' needs.

Mentorship is central to my leadership approach. I firmly believe in investing time in developing my team members, which helps build their skills and confidence. By providing guidance and sharing experiences, I aim to foster the next generation of leaders within Visa. This not only enhances team performance but also contributes positively to the organization's culture.