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Sr Implementation Consultant - job 17 of 19

Client Support Services works with issuers, acquirers and processors to deliver the support model for Visa DPS. This role is senior level position responsible for implementing new clients and complex projects. The role will also consist of identifying and resolving issues that range in complexity.

  • Will provide implementations project management for new customers converting from competing processors to the Visa DPS platform
  • Will serve as implementation project manager for variety of complex assignments.
  • Will operate within the context of established goals and objectives which are visible to Visa and client's management.
  • Will act as primary liaison between DPS support staff and customers and represent customer system and operational requirements to internal organizations.
  • Will develop project plans, identify project team resource requirements, establish project dates, deliverables and management reports.
  • Will track and manage all internal and external issues to resolution.
  • Is able to meet the specified job responsibilities with only high-level guidance, direction and/or involvement from management using established guidelines, procedures and policies.
  • Can work independently with high degree of initiative to manage work flow, resolve problems and meet deadlines.
  • Will apply working knowledge of a variety of systems and procedures to assess business and technical impact of project requirements and communicate these to clients and internal DPS departments.
  • Plan and conduct member meetings and conference calls.
  • Can support multiple different project scenarios concurrently.
  • May direct the efforts of one or more Implementation Consultants on more complex projects.
  • May provide guidance to associates and team.
  • May perform other duties as requested by management.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr Implementation Consultant, Visa

If you're a seasoned professional looking to make a significant impact, the Sr Implementation Consultant role at Visa in Highlands Ranch might be your next big opportunity! In this senior-level position, you’ll be the backbone of our Client Support Services, collaborating closely with issuers, acquirers, and processors to facilitate a seamless support model for Visa's DPS platform. Your main focus will be on implementing new clients and managing complex projects, ensuring a smooth transition from competing processors. You’ll take the helm as the project manager, directing various intricate assignments and serving as the primary liaison between customers and our skilled DPS support staff. It's all about developing comprehensive project plans, tracking resources, and addressing any issues that arise along the way. With only high-level guidance needed, your independence and initiative will be key as you tackle project requirements and effectively communicate with both clients and internal departments. This role is perfect for someone who thrives in a dynamic environment, as you’ll engage in member meetings and support multiple projects simultaneously, all while guiding implementation consultants on more complex tasks. The best part? This position offers hybrid work flexibility, allowing you to balance time in the office with remote work. If you're ready to leverage your expertise and contribute to an organization that values your skills, we want to hear from you!

Frequently Asked Questions (FAQs) for Sr Implementation Consultant Role at Visa
What are the responsibilities of a Sr Implementation Consultant at Visa?

As a Sr Implementation Consultant at Visa, you'll be responsible for managing complex projects and ensuring successful implementations for new clients transitioning to the Visa DPS platform. Your role involves developing project plans, tracking internal and external issues, and acting as the primary liaison between clients and Visa's support staff. You’ll oversee team resource requirements and deliverables, and guide implementation consultants on more complicated projects.

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What qualifications do I need to become a Sr Implementation Consultant at Visa?

To qualify for the Sr Implementation Consultant position at Visa, candidates typically need extensive experience in project management and implementation within the payments or technology sectors. Strong communication skills, the ability to work independently with minimal guidance, and a familiarity with various systems and procedures are essential for success in this role.

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What skills are essential for a Sr Implementation Consultant at Visa?

A successful Sr Implementation Consultant at Visa should possess excellent project management skills, strong problem-solving abilities, and a high degree of initiative. Effective communication skills are vital, as is the ability to assess business and technical impacts of projects. Experience with project management tools and methodologies, as well as a solid understanding of payment processing systems, will also set you apart.

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What is the work environment like for a Sr Implementation Consultant at Visa?

The work environment for a Sr Implementation Consultant at Visa is dynamic and adaptable, often involving hybrid work arrangements. You’ll collaborate with a talented team both in the office and remotely, empowering you to deliver on complex projects effectively while maintaining work-life balance. You can expect diverse tasks and responsibilities that keep you engaged and challenged.

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How does Visa support ongoing professional development for a Sr Implementation Consultant?

Visa places a strong emphasis on professional development for its employees, including Sr Implementation Consultants. You'll have access to various training programs, mentorship opportunities, and resources to continuously enhance your skills. This commitment to growth ensures that you're always equipped to excel in your role and advance your career.

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Common Interview Questions for Sr Implementation Consultant
Can you describe your experience with project management in implementing new client systems?

When answering this question, share specific examples from your previous roles where you successfully managed the implementation of new client systems. Highlight your project management methods, how you kept stakeholders informed, and resolved challenges during the process.

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How do you handle complex issues that arise during project implementation?

To effectively answer this, illustrate your problem-solving skills by walking the interviewer through a specific scenario where you identified an issue during a project. Explain your thought process, the actions you took to resolve the problem, and the outcome.

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What strategies do you use to communicate project progress to clients and internal teams?

Demonstrate your communication skills by detailing methods you've employed in the past to keep teams informed about project statuses. Mention regular updates, meetings, and reporting tools you use to ensure transparency and alignment.

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How do you prioritize tasks when managing multiple projects simultaneously?

An effective answer should reflect your organizational skills. Describe how you assess project timelines, resource availability, and urgency to set priorities. You might also mention any project management software you use to stay on track.

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What experience do you have in liaising between technical and non-technical stakeholders?

This is a chance to showcase your versatility. Share experiences where you've acted as a bridge between technical teams and non-technical stakeholders, ensuring both parties understand project goals and requirements.

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Can you provide an example of how you guided a team member through a complex project?

Use this question to display your leadership abilities by recounting a specific instance. Talk about how you mentored or coached a team member while navigating complex project elements, and the positive effects it had on team dynamics and project success.

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Describe how you assess the impact of project requirements on business operations.

In your response, explain your analytical approach to evaluating project requirements. Discuss how you consider both business and technical impacts, and how you relay this information to relevant parties to inform decisions.

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What tools or methodologies do you prefer for project management and why?

Mention specific project management tools you find effective, such as Agile, Scrum, or specific software. Explain why these tools work for you, focusing on how they enhance organization and collaboration.

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How do you ensure the successful completion of a project under tight deadlines?

Discuss strategies you employ to maintain focus under pressure—such as clear timelines, delegation, or prioritization tactics to keep the project on track and meet deadlines without compromising quality.

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What motivates you to continue developing your skills as a Sr Implementation Consultant?

Sharing your motivations can reflect your passion for the field. Speak about your desire to stay current with industry trends, enhance problem-solving skills, or the satisfaction you derive from helping clients succeed, which drives you to continue learning and growing professionally.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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