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Sr Manager - job 12 of 20

Visa USA Inc., a Visa Inc. company, needs a Sr. Manager (multiple openings) in New York, NY to:

 

  • Be responsible for growing a critical managed services pillar that provides services to clients to plan, manage, and execute strategic business processes and programs more effectively.
  • Lead highly specialized teams to carry out large multi-year migrations of commercial card clients from one payment platform to another
  • Achieve quarterly and annual revenue targets for Visa Managed Services in North America.
  • Ideate, develop, price, sell and oversee the delivery of services that improve client’s operational and business process performance.
  • Tailor new and existing services to meet client's needs. Uncover client needs, challenges, and opportunities with respect to managed services. Present solutions to clients that address their needs.
  • Identify and collaborate with third-party partners who can complement and supplement solution sets.
  • Develop bespoke and scalable products leveraging Visa assets and as needed, third-party partner assets.
  • Define the value proposition and develop sales collateral, including sales presentations.
  • Manage and maintain the P&L, encompassing revenue, expenditure, profit margin, and business development pipeline.
  • Position has direct reports.
  • Domestic travel required 20% of the time.
  • Position reports to the New York, NY office and may allow for partial telecommuting.

 

Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools ('AEDTs') may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.

Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Sr Manager, Visa

If you’re an experienced professional with a knack for strategic management, Visa USA Inc. has an exciting role for you as a Senior Manager in New York, NY. This position is critical as you will oversee and grow managed services that help our clients enhance their business processes and programs. You’ll lead specialized teams to facilitate large migrations of commercial card clients to new payment platforms—a task that’s both challenging and rewarding! Your ability to ideate and develop tailored services will be key in addressing client needs, uncovering opportunities, and delivering solutions that truly make a difference. You won't just manage; you'll also sell these innovative services, ensuring we meet our quarterly and annual revenue targets in North America. This role involves working closely with third-party partners to enhance our offerings and creating bespoke products that leverage Visa's assets. Additionally, you'll be responsible for defining our value proposition, developing compelling sales presentations, and maintaining the P&L to keep our operations profitable. Leadership skills will be essential as you’ll manage direct reports and collaborate frequently, with around 20% of domestic travel expected. Plus, while this role is based in the dynamic city of New York, there’s flexibility for partial telecommuting. If you're looking to make an impact at a company that values innovation and client success, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Sr Manager Role at Visa
What are the key responsibilities of a Sr Manager at Visa USA Inc.?

As a Sr Manager at Visa USA Inc., you'll be responsible for leading managed services that enhance client business processes. Your key responsibilities include managing specialized teams for multi-year client migrations, achieving revenue targets, developing and selling tailored services, collaborating with third-party partners, and maintaining the P&L.

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What qualifications are needed for the Sr Manager position at Visa USA Inc.?

To qualify for the Sr Manager role at Visa USA Inc., candidates should have a robust background in strategic management, strong leadership skills, and experience in client relationship management. A deep understanding of financial services and proven success in achieving sales targets are also essential.

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How does Visa USA Inc. define success for a Sr Manager?

Success for a Sr Manager at Visa USA Inc. is defined by your ability to drive revenue growth, effectively manage client service delivery, and lead teams successfully through large-scale migrations. Meeting both quarterly and annual financial goals is also a critical marker of success in this role.

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What is the work environment like for a Sr Manager at Visa USA Inc.?

The work environment for a Sr Manager at Visa USA Inc. is dynamic and collaborative. You'll be working in the heart of New York and will have the chance to lead talented teams while engaging with clients and partners. There is also flexibility for partial telecommuting.

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What type of projects will a Sr Manager handle at Visa USA Inc.?

As a Sr Manager at Visa USA Inc., you will handle key projects involving the migration of commercial card clients to new payment platforms, create and oversee tailored services, and collaborate with partners to enhance product offerings. Your role will significantly impact client operational performance.

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Common Interview Questions for Sr Manager
Can you describe your experience with leading teams in a strategic management role?

In answering this question, focus on specific instances where you've successfully led teams, emphasizing your leadership style and the impact your guidance had on team outcomes and project success.

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How do you approach identifying and solving client needs?

Discuss your method for understanding client needs, including your research and communication strategies. Provide examples of how you've tailored solutions in past roles to meet client demands effectively.

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What strategies do you implement to achieve revenue targets?

Share the specific strategies you’ve employed in previous roles to meet or exceed revenue goals, such as tracking sales metrics, building client relationships, and adjusting offerings based on market trends.

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How do you manage project timelines and deliverables?

Outline your project management approach, including tools you use for tracking progress and how you prioritize tasks to ensure that projects are completed on time and within budget.

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Can you give an example of a successful migration project you managed?

Provide a detailed example of a migration project, focusing on the challenges faced, how you addressed them, and the positive outcomes achieved for the clients and your team.

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What role do you believe collaboration plays in driving business success?

Explain your viewpoint on collaboration within teams and with external partners, perhaps offering specific instances where collaboration led to improved results in your previous experiences.

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How do you stay updated on industry trends in managed services?

Talk about the resources you utilize to keep pace with industry developments, such as industry publications, online forums, or professional networks, emphasizing your commitment to continuous learning.

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Describe how you have effectively collaborated with third-party partners.

Share an example of a past partnership that you managed, emphasizing how you established the relationship, the objectives, and the outcomes of the collaboration.

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What do you see as the biggest challenges in managed services today?

Discuss current challenges you've observed in the managed services landscape, and provide insights on how you think companies can adapt to overcome these hurdles.

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How do you motivate your team during challenging projects?

Explain your tactics for motivating your team, such as setting clear goals, offering support, and celebrating milestones, and provide an example of a time when this was particularly effective.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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