Sr. Systems Engineer - job 5 of 33

A Sr. Systems Engineer at Visa Technology & Operations LLC is responsible for providing Infrastructure Operations and Production Support, focusing on container technologies and orchestration platforms. This includes performing Docker and Kubernetes deployment, configuration, scaling, and management of containerized applications, securing Kubernetes clusters, and developing monitoring dashboards. Additionally, they partner with various teams for seamless infrastructure support and engage in security remediation processes.

To qualify for a Sr. Systems Engineer position at Visa Technology & Operations LLC, candidates typically need extensive experience with container technologies, particularly Docker and Kubernetes. Familiarity with ITIL practices, security remediation processes, and strong collaboration skills are also crucial. A background in systems engineering, computer science, or related fields is often preferred.

The Sr. Systems Engineer plays a critical role at Visa Technology & Operations LLC by ensuring efficient Infrastructure Operations that support the business. Their work with container technologies directly impacts the operational performance of Visa’s services, making it essential for maintaining high levels of availability, security, and reliability across various business lines.

Sr. Systems Engineers at Visa Technology & Operations LLC should expect to be scheduled on-call to support infrastructure and systems. This means they will be responsible for responding to any urgent issues that arise, ensuring that services remain operational and any incidents are swiftly addressed.

Yes, while the Sr. Systems Engineer position is primarily based in the Highlands Ranch office, Visa Technology & Operations LLC may offer partial telecommuting options. This flexibility allows for a balance between working collaboratively in the office and supporting tasks remotely.

When answering this question, focus on specific projects or tasks where you utilized Docker and Kubernetes. Highlight your familiarity with deployment, scaling, and management. Providing examples of how you overcame challenges using these technologies can demonstrate your expertise effectively.

Detail the best practices you've followed, such as implementing role-based access control (RBAC), network policies, and keeping your clusters updated with the latest security patches. Sharing a past experience where you successfully hardened a cluster will illustrate your capability in this area.

Mention the ITIL practices you are familiar with, such as Incident, Change, Problem, and Release Management. Provide examples of how you’ve used these frameworks to improve service delivery and operational efficiency in past roles to show your understanding and practical application.

Use the STAR method (Situation, Task, Action, Result) to frame your response. Describe the situation clearly, explain your tasks and actions in detail, and share the result, emphasizing how your solution improved the system or operations.

Discuss the specific monitoring tools you’ve worked with, highlighting your experience in setting them up and interpreting their metrics. Mention how you used these tools in the context of maintaining containerized applications and ensuring system health.

Emphasize the importance of communication and teamwork. Share a specific project where you collaborated with cross-functional teams and describe how your efforts contributed to the success of the project and improved operational outcomes.

Reflect on specific challenges, such as scaling issues or security vulnerabilities. Discuss how you approached these challenges, the steps you took to resolve them, and what you learned from the experience. This showcases your problem-solving skills.

Mention the sources you follow for industry updates, such as blogs, forums, or professional networks. Discuss any workshops, seminars, or courses you've attended to acquire new skills or knowledge relevant to the Sr. Systems Engineer role.

Explain your strategy for time management and prioritization, such as using project management tools or methodologies like Agile. Provide an example to illustrate how you effectively balanced competing priorities in a high-pressure environment.

Describe a collaborative and innovative environment where you can thrive. Mention specific aspects that foster productivity and creativity for you, and how they align with the culture at Visa Technology & Operations LLC.