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Staff DevOps Engineer - job 5 of 25

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Staff Software Engineers who embrace solving complex challenges on a global scale.  We are seeking a skilled DevOps Software Engineer to join our dynamic team. The ideal candidate will have extensive experience with Jenkins, Docker, Kubernetes, Ansible, and scripting languages. This role involves working closely with our development and operations teams to streamline our software development and deployment processes.

The Work itself: 

  • Support critical applications and ensure their stability by performing proactive maintenance activities, engaging in automation activities, and conducting root cause analysis and remediation.
  • Write and maintain scripts to monitor system activity, including application smoke test activities during production implementations.
  • Develop and maintain automation tools to handle all engineering and application support tasks.
  • Engage in production issue troubleshooting bridge calls, provide immediate service restoration, follow up on root cause analysis, and ensure the permanent fix is implemented to avoid similar problems in the future.
  • Coordinate and execute application releases and production deployments
  • Develop and manage containerization solutions using Docker and Kubernetes.
  • Automate configuration management and deployment processes with Ansible.
  • Collaborate with development and operations teams to ensure seamless integration and deployment of applications.

Essential Functions:

  • Demonstrates relevant technical working knowledge to understand requirements.
  • Identifies and contributes to the development and solution strategies for team members to improve the design and functionality of interface features across one or more project features under minimal guidance.
  • Applies standard processes using programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
  • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
  • Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skills You Bring:

  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
  • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
  • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
  • Builder: Experience building and deploying modern services and web applications with quality and scalability
  • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Note: Please be advised that Visa is not offering relocation assistance for this position. Candidates must be located in or willing to commute to the Mentor, OH or Austin, TX area for this hybrid role.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff DevOps Engineer , Visa

At Visa's Technology Organization, we're not just keeping up with the future of commerce—we're helping to reshape it! As a Staff DevOps Engineer in Austin, you'll be at the forefront of innovation, working with groundbreaking technologies and complex distributed systems. Your role will involve collaborating with our vibrant teams to streamline software development and deployment processes. You'll utilize tools like Jenkins, Docker, and Kubernetes to build and manage containerization solutions while automating configuration management with Ansible. Your expertise will shine as you perform proactive maintenance activities to ensure the stability of critical applications and conduct root cause analysis for any issues that arise, guaranteeing we avoid similar problems in the future. Your ability to script for monitoring system activities and engaging in production issue troubleshooting will be vital. Plus, you’ll coordinate application releases and deployments, all while collaborating closely with development and operations teams. If you're a curious and energetic individual who thrives on solving challenges at a global scale, this position is your chance to make a significant impact in the world of finance and technology while enjoying the flexibility of a hybrid work model. We prefer candidates who are based in, or willing to commute to, Austin, TX, to join our passionate team where your growth mindset will be embraced. Join us and be a part of an environment where your ideas can change the future of commerce!

Frequently Asked Questions (FAQs) for Staff DevOps Engineer Role at Visa
What are the responsibilities of the Staff DevOps Engineer at Visa?

As a Staff DevOps Engineer at Visa, your primary responsibilities will involve supporting critical applications by ensuring their stability through proactive maintenance. You'll be engaging in automation activities, conducting root cause analysis, and ultimately implementing permanent fixes. Additionally, you'll develop and maintain automation tools, manage containerization solutions, and collaborate with development and operations teams to streamline deployment processes.

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What qualifications do I need to apply for the Staff DevOps Engineer position at Visa?

To qualify for the Staff DevOps Engineer position at Visa, candidates should have extensive experience with Jenkins, Docker, Kubernetes, Ansible, and various scripting languages. A strong background in general development languages like Java, C#, or C++ is also essential. Additionally, a proactive and collaborative mindset, as well as a desire to pursue continuous learning in modern technologies, will serve you well in this role.

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How does the hybrid work model at Visa work for the Staff DevOps Engineer role?

The hybrid work model for the Staff DevOps Engineer role at Visa allows you to balance your time between remote work and office time. Employees are generally expected to work from the office 2-3 days a week, with a focus on being present approximately 50% of the time based on business needs.

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What skills are essential for a Staff DevOps Engineer at Visa?

Essential skills for a Staff DevOps Engineer at Visa include a strong expertise in automation tools like Ansible, proficiency in containerization solutions such as Docker and Kubernetes, and a talent for programming in languages like Java, C++, or C#. A growth mindset, curiosity about new technologies, and the ability to push traditional boundaries will set you apart in this role.

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What can I expect from the work culture as a Staff DevOps Engineer at Visa?

At Visa, the work culture is one that promotes innovation, collaboration, and a passion for technology. As a Staff DevOps Engineer, you will be part of a community of problem solvers dedicated to reshaping commerce's future. Your contributions will be valued as you work closely with diverse teams and tackle complex challenges in a supportive and energetic environment.

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Common Interview Questions for Staff DevOps Engineer
Can you describe your experience with Docker and Kubernetes as a Staff DevOps Engineer?

In your response, be sure to highlight specific projects where you've utilized Docker for containerization and Kubernetes for orchestration. Discuss how these tools helped you streamline deployment, manage scaling, or resolve production issues efficiently.

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What is your approach to automating deployment processes?

Explain your strategies for using tools like Jenkins and Ansible for continuous integration and deployment. Provide real examples of how these automations improved efficiency or reduced errors in past projects.

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How do you monitor application performance in a DevOps environment?

Talk about your experience implementing monitoring solutions, such as using scripts for system activity checks or utilizing specific monitoring tools. Detail how you conduct root cause analysis and ensure application stability.

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What challenges have you faced while troubleshooting production issues, and how did you overcome them?

Share a specific instance where you tackled a significant production issue. Focus on your problem-solving process, collaboration with team members, and how your actions led to a resolution and preventive measures for the future.

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How do you ensure effective collaboration between development and operations teams?

Discuss your strategies for fostering communication and cooperation, such as regular meetings, shared tools, and a culture of transparency. Illustrate with examples of how you've successfully bridged gaps between teams in previous roles.

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What programming languages are you most proficient in, and how have you applied them in your DevOps career?

Detail your experience with programming languages like Java or C# in automating scripts or developing applications. Discuss how these languages have been crucial in improving your DevOps processes.

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Can you explain your experience with configuration management tools like Ansible?

Share insights into how you've used Ansible to automate infrastructure setups, manage configurations, and streamline deployment tasks. Be explicit about the benefits you've witnessed in your work.

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What is your strategy for continuous learning in the DevOps field?

Express your commitment to staying updated with industry trends and technologies. Talk about online courses, certifications, or communities you engage with to enhance your knowledge and skills.

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Describe how you handle change management in production deployments.

Share your structured approach to managing changes in production, including thorough testing, rollback plans, and communication with stakeholders. Emphasize the importance of minimizing disruption.

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How do you prioritize tasks in a fast-paced DevOps environment?

Discuss your methods for prioritization, such as assessing impact versus urgency, managing time effectively, and using tools for task organization. Provide examples of how you've successfully managed priorities.

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ServiceNow is looking for a Principal Systems Engineer to enhance their cloud infrastructure and technical teams.

Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 22, 2025

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