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Staff DevOps Engineer - job 22 of 25

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Staff Software Engineers who embrace solving complex challenges on a global scale.  We are seeking a skilled DevOps Software Engineer to join our dynamic team. The ideal candidate will have extensive experience with Jenkins, Docker, Kubernetes, Ansible, and scripting languages. This role involves working closely with our development and operations teams to streamline our software development and deployment processes.

The Work itself: 

  • Support critical applications and ensure their stability by performing proactive maintenance activities, engaging in automation activities, and conducting root cause analysis and remediation.
  • Write and maintain scripts to monitor system activity, including application smoke test activities during production implementations.
  • Develop and maintain automation tools to handle all engineering and application support tasks.
  • Engage in production issue troubleshooting bridge calls, provide immediate service restoration, follow up on root cause analysis, and ensure the permanent fix is implemented to avoid similar problems in the future.
  • Coordinate and execute application releases and production deployments
  • Develop and manage containerization solutions using Docker and Kubernetes.
  • Automate configuration management and deployment processes with Ansible.
  • Collaborate with development and operations teams to ensure seamless integration and deployment of applications.

Essential Functions:

  • Demonstrates relevant technical working knowledge to understand requirements.
  • Identifies and contributes to the development and solution strategies for team members to improve the design and functionality of interface features across one or more project features under minimal guidance.
  • Applies standard processes using programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
  • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
  • Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skills You Bring:

  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
  • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
  • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
  • Builder: Experience building and deploying modern services and web applications with quality and scalability
  • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Note: Please be advised that Visa is not offering relocation assistance for this position. Candidates must be located in or willing to commute to the Mentor, OH or Austin, TX area for this hybrid role.

Average salary estimate

$115000 / YEARLY (est.)
min
max
$100000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff DevOps Engineer , Visa

At Visa, our Technology Organization fosters a vibrant community of innovators who are dedicated to transforming the future of commerce. As a Staff DevOps Engineer, you will engage in solving complex challenges on a global scale while working with sophisticated systems that process over 65,000 secure transactions every second. Based in Austin, this role is perfect for a versatile and energetic individual who thrives in dynamic environments. You will collaborate with both development and operations teams to streamline our software development and deployment processes, ensuring critical applications remain stable through proactive maintenance and automation activities. Your technical expertise with tools like Jenkins, Docker, Kubernetes, and Ansible will be invaluable as you develop and maintain automation solutions that enhance our engineering and application support. You’ll take part in troubleshooting production issues, coordinating application releases, and innovating containerization solutions. This hybrid position encourages a workspace blend, enabling you to enjoy flexibility while contributing significantly to our mission. Bring your curiosity, growth mindset, and passion for technology to Visa as we construct the future of digital payments together!

Frequently Asked Questions (FAQs) for Staff DevOps Engineer Role at Visa
What are the key responsibilities of a Staff DevOps Engineer at Visa?

As a Staff DevOps Engineer at Visa, your key responsibilities include supporting critical applications through proactive maintenance, engaging in automation activities, and conducting root cause analyses to remediate issues. You'll work closely with development and operations teams to streamline deployment processes and develop automation tools that handle engineering and application support tasks.

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What technical skills are required for the Staff DevOps Engineer position at Visa?

The Staff DevOps Engineer position at Visa requires extensive experience with tools such as Jenkins, Docker, Kubernetes, Ansible, and scripting languages. You should also be proficient in one or more programming languages, including Java, C#, or C++, to effectively contribute to your team's initiatives.

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What type of work environment can a Staff DevOps Engineer expect at Visa?

Visa offers a hybrid work environment for its Staff DevOps Engineers, where you can alternate between remote and in-office work. Employees typically work from the office 2-3 days a week, allowing for a balance of flexibility and collaboration with team members.

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What personal qualities make a successful Staff DevOps Engineer at Visa?

A successful Staff DevOps Engineer at Visa is characterized by a growth mindset, curiosity about technologies, and a passion for tackling challenges on a global scale. You should be comfortable pushing boundaries, exploring innovative solutions, and partnering with cross-functional teams to enhance development processes.

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What kind of projects will a Staff DevOps Engineer work on at Visa?

In the Staff DevOps Engineer role at Visa, you will engage in a variety of projects that focus on complex distributed systems, automation, and improving payment flow solutions. These projects may involve troubleshooting production issues, developing containerization strategies, or enhancing the stability of critical applications.

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Common Interview Questions for Staff DevOps Engineer
Can you explain your experience with containerization technologies such as Docker and Kubernetes?

In responding to this question, provide specific examples from your previous roles where you successfully utilized Docker and Kubernetes. Discuss how these technologies have transformed your deployment processes and improved efficiency in your work.

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How do you approach troubleshooting production issues in a DevOps environment?

Discuss your systematic approach to identifying, isolating, and fixing production issues. Share examples showcasing your ability to conduct root cause analyses and follow up with permanent solutions that prevent recurrence.

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What automation tools have you developed or maintained in your previous roles?

Detail specific automation tools or solutions you've created using tools like Ansible. Mention the impact they had on engineering workloads and operational efficiency, reinforcing how automation enhances the workflow.

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How do you ensure collaboration between development and operations teams?

Explain your strategies for fostering effective communication and collaboration among teams. Use examples that demonstrate your ability to bridge gaps and ensure everyone is aligned during the software deployment processes.

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Describe a challenging technical problem you solved as a DevOps Engineer.

Share a specific example of a technical challenge you faced, explain your thought process in tackling it, and discuss the outcome of your solution. Highlight any tools or methodologies you applied during the problem-solving process.

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What is your experience with CI/CD pipelines and how have you implemented them?

Describe your hands-on experience with Continuous Integration and Continuous Deployment. Provide concrete examples of CI/CD pipelines you've built or improved, emphasizing how they enhanced release velocity and quality.

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How do you stay current with emerging technologies in the DevOps field?

Discuss your methods for continuous learning, such as participating in tech conferences, online courses, or engaging with developer communities. Share examples of how you've applied newly acquired knowledge to your work.

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What programming languages are you proficient in, and how have you applied them in a DevOps context?

List the programming languages you are experienced in and illustrate how you have used them to solve specific problems in a DevOps setting, such as automating systems or enhancing application features.

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Can you give an example of a successful project you've led or contributed to in a DevOps capacity?

Highlight a project where your contributions significantly impacted the outcome. Emphasize your role, the technologies utilized, and the results achieved, showcasing your capabilities as a Staff DevOps Engineer.

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How do you handle high-pressure situations, particularly during production outages?

Describe your approach to managing stress during critical incidents. Discuss your techniques for staying focused, prioritizing issues, and collaborating with team members to restore service as quickly as possible.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 18, 2025

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