User Experience Designer - job 18 of 19
The Services Digitization organization is focused on the design, development, and delivery of products that elevate the client experience, making engagement with Visa simple, intuitive, and rewarding.
Essential Functions
The User Experience (UX) Designer will be responsible for delivering end-to-end user experience designs for the Services Digitization team, responsible for Visa’s client-facing portals, to drive consistency, usability, and customer centricity.
S(he) will operate as part of a CX team and product team within Client Services to bring the customer voice into the business and deliver differentiated customer experiences. The User Experience Designer will work closely with product managers and other key stakeholders across Client Services to identify user needs and pain points and should be an analytical and creative designer who is able to grasp user needs and solve problems in complex use case scenarios. A strong portfolio of successful UX projects is essential. This role requires a UX designer who’s experienced at taking complex user tasks and transforming them into intuitive, beautiful and accessible user experiences.
The designer will work alongside the product team to build in-depth understanding of client and user needs, pain points and jobs to be done by leveraging research findings, behavioral analytics, customer interaction data and insights. S(he) will contribute to customer experience requirements for new solutions, and will partner with Product Management, Global Design, and Platform Delivery teams to bring new self-service experiences to life.
Key responsibilities include, but are not limited to:
Journey mapping
Wireframing
UX/UI design
Prototyping
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Are you ready to revolutionize user experiences with Visa in Austin? As a User Experience Designer at Visa, you'll play a pivotal role in the Services Digitization organization, where the primary goal is to enhance client engagement by making interactions simple, intuitive, and truly rewarding. You’ll be responsible for crafting end-to-end designs for client-facing portals, ensuring that usability, consistency, and customer centricity are at the forefront of every project. Collaborating within a dynamic CX and product team, you will bring the customer’s voice to life, transforming complex user challenges into easy-to-navigate solutions. If you possess a strong portfolio showcasing your UX expertise and have a knack for understanding user needs through research and analytics, this role is perfect for you. You’ll dive deep into journey mapping, wireframing, UX/UI design, and prototyping, turning insights into beautiful and accessible experiences. Your contributions will help shape new self-service solutions, partnering closely with Product Management and Global Design teams to make a meaningful impact in the world of digital customer experiences. Join us in creating visually stunning and user-friendly designs that not only meet client needs but also elevate their overall experience with Visa. If you're an analytical and creative thinker who thrives in a collaborative environment, we’d love for you to be part of our innovative journey!
Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
8291 jobs
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
Sign up for our weekly
newsletter of fresh jobs
