Field Engineering Lead, US

The Field Engineering Lead at Wayve is responsible for leading the on-site diagnosis and resolution of vehicle software and hardware issues. This includes ensuring a rapid response time, managing a team of field engineers, collaborating with global teams, and developing efficient operational workflows to maintain fleet uptime.

To be a successful Field Engineering Lead at Wayve, you should have strong leadership skills, a solid knowledge of vehicle diagnostics, and experience in fleet operations or automotive systems. Skills in process development, coordination with global teams, and a deep understanding of safety protocols are also essential.

Wayve is committed to fostering a diverse, inclusive, and respectful culture. This commitment is reflected in our hiring practices and workplace environment, ensuring that everyone, regardless of background, feels valued and can thrive as a Field Engineering Lead.

Field Engineering Leads at Wayve work in a fast-paced, evolving environment. This role involves hands-on leadership, collaboration with global teams, and participation in an on-call support rotation to proactively address vehicle operational challenges.

At Wayve, Field Engineering Leads have significant career growth opportunities due to our focus on innovation and excellence. Your contributions will play a pivotal role in shaping our Field Operations functions, allowing you to develop skills and take on greater responsibilities as we evolve.

When prioritizing tasks as a Field Engineering Lead, it's essential to assess the urgency and impact on fleet operations. I focus on rapid diagnostics for immediate issues, followed by strategic planning for ongoing improvements and team development.

Absolutely! One time, I encountered a critical software malfunction affecting multiple vehicles. I quickly led my team in a structured fault diagnosis, collaborated with global engineers, and implemented a timely fix, ensuring minimal fleet downtime.

I prioritize open channels of communication, utilizing regular meetings and digital collaboration tools. This transparency fosters a team environment where issues can be addressed quickly, and everyone stays informed about operational goals.

In high-pressure situations, I remain calm and focused. I gather data quickly, assess the situation, and mobilize my team to execute our response plan efficiently, ensuring that we address the issue without compromising quality.

I have extensive experience managing SLAs in fleet operations, specifically focusing on establishing and meeting response times and uptime goals. I monitor performance metrics closely and adjust workflows to enhance efficiency.

I approach safety with diligence, regularly reviewing protocols and conducting training sessions with my team. I emphasize the importance of adherence to safety standards in all field operations to prevent incidents and ensure compliance.

I once implemented a new software tool that streamlined our fault diagnosis process, reducing response times significantly. By gathering real-time data, we could make quicker, data-driven decisions that improved overall fleet operations.

I foster collaboration by establishing regular communication checkpoints and leveraging digital platforms to facilitate real-time updates and feedback. This ensures everyone is aligned on objectives and empowered to contribute.

Continuous improvement is vital in field engineering. I teach my team to regularly reflect on our processes, identify areas for enhancement, and implement changes that build operational excellence and efficiency.

I want to work as a Field Engineering Lead at Wayve because I am passionate about the intersection of technology and automotive innovation. I believe my skills and experiences align perfectly with Wayve's mission to enhance automated driving safety and efficiency.