Pool Operator - job 1 of 2

As a Pool Operator in Westgate River Ranch Resort & Rodeo, you'll be tasked with maintaining and safely operating all pools and water attractions. This includes monitoring and testing water chemistry, cleaning and servicing pool filtration systems, and ensuring compliance with Florida State Codes. You'll be responsible for daily cleaning, performing repairs, and quickly responding to any maintenance needs to keep our guests safe and happy.

To become a Pool Operator at Westgate River Ranch Resort & Rodeo, applicants must have a valid driver’s license to operate company golf carts, be at least 18 years old, and hold a Certified Pool Operator (CPO) license. Physical fitness is important as the role involves lifting up to 50 pounds, and candidates must pass a background check and drug test.

Westgate River Ranch Resort & Rodeo offers a comprehensive benefits package for Pool Operators, which includes health benefits, paid time off, 401K with company match, and access to Daily Pay for flexibility. You'll also enjoy family benefits, tuition assistance, and exclusive discounts on hotels and entertainment, making your experience both financially rewarding and enjoyable.

The Pool Operator plays a vital role in enhancing the guest experience at Westgate River Ranch Resort & Rodeo by ensuring that all pools and water attractions are clean, safe, and enjoyable. By maintaining water quality and promptly addressing maintenance issues, you'll help create a welcoming environment that allows guests to relax and have fun.

At Westgate River Ranch Resort & Rodeo, the work culture for Pool Operators emphasizes teamwork, integrity, and a deep passion for guest service. You’ll have the opportunity to work in a beautiful environment alongside dedicated professionals who are committed to creating memorable experiences for guests while enjoying the thrill of a unique outdoor setting.

When maintaining water chemistry, start by using appropriate testing kits to measure pH and chlorine levels. Record the results and adjust chemicals as needed to ensure they meet state regulations, prioritizing safety and guest enjoyment.

Safety is paramount when handling pool chemicals. Always wear protective gear, follow proper handling and storage procedures, and ensure chemicals are correctly labeled. Additionally, familiarize yourself with Material Safety Data Sheets (MSDS) for emergency reference.

Effective management of pool filtration systems consists of routine checks to ensure they’re clean and in good working condition. If repairs are necessary, assess the issue, gather the required tools and resources, and either perform the repair or report it to maintenance staff depending on complexity.

Conducting a deep cleaning involves several steps: draining the pool, removing debris, thoroughly scrubbing tile and pool surfaces, vacuuming, and ensuring that all pumps and filters are serviced. Don't forget to clean nearby guest areas and ensure all surfaces are sanitized.

In emergency situations, remain calm and prioritize guest safety. Assess the situation quickly, take necessary actions such as alerting emergency services if needed, and ensure guests are directed to safety. Document the incident afterwards for record-keeping.

I have experience operating various pool cleaning equipment, including vacuums, skimmers, and automated cleaning systems. Being familiar with their operation and maintenance is crucial to guaranteeing efficient performance.

When dealing with challenging guests, listen actively to their concerns, empathize with their experience, and provide a solution or assurance that their issue is being addressed promptly. Approach complaints with a focus on service excellence.

In my previous role, I encountered a malfunctioning filter that needed immediate attention during peak hours. I identified the issue quickly, performed a temporary fix, and ordered necessary parts to ensure the pool remained operational, demonstrating my ability to work effectively under pressure.

Essential tools for a Pool Operator include a water testing kit, cleaning equipment like vacuums and nets, maintenance tools for repairs, and personal protective equipment to ensure safety while handling chemicals and conducting maintenance tasks.

Staying up-to-date involves regular training, reading industry publications, participating in workshops or webinars, and following local health department guidelines to ensure compliance with safety standards and best practices.