Operational Control Center Supervisor

Overview

Join Our Team at Wheels Up  

At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines – we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms.  

And it doesn’t stop at private flights. Wheels Up also provides freight services, safety and security solutions, and managed services to individuals, businesses, government agencies, and more. Regardless of how, when or where you want to fly, our mission is simple; deliver a premium, personalized aviation experience for every customer.  

Role Overview: What You’ll Be Doing 

In this role, you will maintain direct operational control through delegated authority of the Director of Operations and conduct all responsibilities pertaining to this role as described below.

Responsibilities

Your Key Responsibilities (Essential Functions)  

• Maintain Direct Operational Control through Delegated Authority of the Director of Operations
• Resolve Escalated technical operational issues
• Respond to Urgent flight crew communication
• Ensure Safety and Regulatory Compliance within the Flight Control Department
• Manage staffing for the Flight Control Department (Non scheduling)
• Enforcement of standards within the Flight Controller and Mission Planning Teams
• Liase with development for FMS Updates.
• Liase directly with Senior Leadership of various departments for resolution of time sensitive issues.

Qualifications

What You Bring to the Table: Education & Certification Requirements 

We’re looking for someone who has a unique mix of experience, skills, and passion for what we do:  

• Extraordinary technical savviness.
• Demonstrated Mastery in regulatory, company, and SOP guidance.
• Ability to work a flexible schedule to fulfill open shifts, required coverages.
• Ability to maintain clear thinking under high stress situations.
• Minimum 5 years of Mission Planning, Or Flight Control Experience, or equivalent experience
• Valid Driver’s License 

Physical Requirements 

We want to make sure you’re fully equipped for success. Here’s a look at any physical requirements needed for this role: 

• Ability to sit and or stand for long periods of time up to 8 hours per day.

Wheels Up Story

What We Offer: Salary Range & Benefits 

At Wheels Up, we believe in fair compensation based on experience, skills, and qualifications. The salary for this role ranges from $84,000 to $126,000, depending on a variety of factors. We don’t typically start individuals at the top of the salary range; your place within the range is based on what you bring to the table. Additionally, you may be eligible for a discretionary annual incentive program, which rewards individual and organizational performance. 

We also offer a range of benefits designed to support your well-being and personal life, including: 

• Tuition Reimbursement
• Competitive 401(k)
• Comprehensive Medical, Dental, and Vision Insurance
• Complimentary access to mental health and wellness counseling through Spring Health
• Financial planning assistance through WellCents
• A variety of additional programs and services in support of your total well-being

Everyone is welcome here 

Each of us is unique, and that’s what makes us amazing. We believe there’s power in bringing people with different backgrounds, points of view and life experiences together. So, bring yourself and your best ideas. We provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. 

Because when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve. 

Need Accommodations? 

If you have a disability or are a disabled veteran and need assistance with applying, please reach out to us at hr@wheelsup.com. Simply include “Accommodation Request” in the subject line so we can quickly address your needs. 

We look forward to learning more about you and how you can contribute to the Wheels Up journey!