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Maintenance Supervisor II (Cottage Place Apartments)

You lead best by getting your hands dirty with your team. Your incredible customer service skills make you a great example and role model. Are you ready to step into a leadership role while maintaining high standards of any property you work on?


WinnCompanies is looking for a Maintenance Supervisor II to join our team at Cottage Place Apartments, a 100-unit residential and commercial community located in Newark, NJ. In this role, you will oversee the maintenance operations of the property, supervise maintenance staff, and perform maintenance functions.


Responsibilities
  • Lead and manage a maintenance staff on a day-to-day basis and perform as a working supervisor when not supervising staff.
  • Assist in hiring, developing, training, and holding staff accountable to operating standards.
  • Conduct and participate in weekly staff meetings.
  • Responsible for preparing work schedules for maintenance staff and vendors to complete service requests, maintain the preventive maintenance program, and maintain overall curb appeal.
  • Complete monthly building and unit inspections to ensure property is maintained to operating standards.
  • Review third-party property inspections to resolve maintenance repairs.
  • Maintain working knowledge of all maintenance programs and capital improvement projects.
  • Solicit bids from contractors with approval from the Property Manager and Regional Maintenance Manager.
  • Participate in on-call activity during off-hours and emergencies.
  • Assist in planning, monitoring and/or managing budget in functional area.


Requirements
  • High school diploma or GED equivalent.
  • 3-5 years of relevant work experience.
  • 1-3 years of supervisory experience.
  • A valid driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • General knowledge of electrical, plumbing, HVAC, and appliances.
  • Experience with computer systems, particularly Microsoft Office applications.
  • Excellent customer service skills.
  • Solid verbal and written communication skills.
  • Ability to supervise and work with a diverse group of people and personalities.
  • Availability for on-call activity during off-hours for urgent needs.


Preferred Qualifications
  • Vocational or technical training.
  • CAMT certification.
  • HVAC, asbestos, or lead-based paint certifications.
  • Experience in property management.


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.


Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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Average salary estimate

$67500 / YEARLY (est.)
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$60000K
$75000K

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What You Should Know About Maintenance Supervisor II (Cottage Place Apartments), WinnCompanies

At WinnCompanies, we're on the lookout for a passionate and hands-on Maintenance Supervisor II to join our dynamic team at Cottage Place Apartments in Newark, NJ. If you thrive in a leadership role where you can lead by example and ensure the highest standards of property maintenance, this could be your perfect match. You'll dive right into the action, overseeing daily operations while also rolling up your sleeves to tackle maintenance tasks alongside your team. With your knack for customer service, you'll set the standard for excellence and foster a collaborative environment. Your role will involve managing the maintenance staff, scheduling work for service requests, and keeping our community in top-notch condition. Whether it’s conducting inspections, engaging in staff meetings, or developing your team, you'll be at the heart of our property management efforts. We're also looking for someone with a strong understanding of various systems such as plumbing and HVAC, and a solid background in supervising others. If you’ve got the experience and the desire to make a difference in the lives of residents while enjoying a fulfilling work environment, we would love to hear from you. With the added benefit of competitive pay and comprehensive benefits, this is more than just a job – it’s a chance to build a rewarding career with a leader in the field. So, are you ready to take this exciting step with us at Cottage Place Apartments?

Frequently Asked Questions (FAQs) for Maintenance Supervisor II (Cottage Place Apartments) Role at WinnCompanies
What are the responsibilities of a Maintenance Supervisor II at Cottage Place Apartments?

The Maintenance Supervisor II at Cottage Place Apartments is responsible for overseeing maintenance operations, managing staff, scheduling work, conducting inspections, and ensuring property standards are met. You'll also take part in hiring, training, and holding staff accountable, while actively engaging in hands-on maintenance tasks yourself. Strong leadership and communication skills are crucial in this role.

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What qualifications do you need for the Maintenance Supervisor II position at WinnCompanies?

To qualify for the Maintenance Supervisor II position at WinnCompanies, candidates should have a high school diploma or GED, along with 3-5 years of relevant work experience and 1-3 years of supervisory experience. Additionally, knowledge of electrical, plumbing, and HVAC systems is necessary, along with excellent customer service and communication skills.

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What benefits does WinnCompanies offer maintenance staff at Cottage Place Apartments?

WinnCompanies provides a comprehensive benefits package for maintenance staff at Cottage Place Apartments that includes generous time off policies, 401(k) with a company match, medical and dental options, tuition reimbursement, and wellness programs, among others. This ensures that employees not only work well but also thrive personally and professionally.

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How does the Maintenance Supervisor II handle emergencies at Cottage Place Apartments?

In the role of Maintenance Supervisor II at Cottage Place Apartments, you will participate in on-call duties during off-hours for urgent maintenance needs. This ensures that residents receive timely assistance while maintaining the integrity and safety of the property. Being proactive and responsive is key in this critical aspect of the job.

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Can you grow your career at WinnCompanies as a Maintenance Supervisor II?

Yes, at WinnCompanies we prioritize professional growth and development. As a Maintenance Supervisor II, you'll have access to continuous training opportunities and the chance to engage in multi-faceted leadership roles, allowing you to elevate your career while making meaningful contributions to the community.

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Common Interview Questions for Maintenance Supervisor II (Cottage Place Apartments)
How do you handle staff performance issues as a Maintenance Supervisor II?

It's important to address performance issues promptly and constructively. I believe in having open, honest conversations to understand challenges and collaboratively set improvement goals. Providing regular feedback, support, and appropriate training can help foster a motivated and high-performing maintenance team.

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What strategies do you use to ensure timely completion of work orders?

To ensure timely completion of work orders, I prioritize effective communication and organization. Implementing a structured scheduling system, along with regular check-ins and clear setting of expectations, helps keep the team accountable and focused on completing tasks swiftly and efficiently.

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Can you describe your experience with preventive maintenance programs?

I have successfully developed and implemented preventive maintenance programs that not only enhance the longevity of property assets but also reduce the occurrence of costly repairs. Monitoring equipment regularly and training staff to adhere to maintenance schedules is key to achieving optimal results.

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What do you think is the most challenging aspect of being a Maintenance Supervisor?

The most challenging aspect is balancing the hands-on work with the administrative responsibilities. It requires strong time management skills to effectively juggle supervising staff, addressing urgent maintenance requests, and keeping the property in excellent condition.

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How do you prioritize maintenance tasks within a large community?

I prioritize maintenance tasks based on urgency and impact on resident safety and comfort. Establishing a triage system to determine immediate needs and planning routine maintenance around those priorities allows for efficient use of resources while maintaining high standards across the community.

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How do you keep up with the latest maintenance technologies?

I stay updated on the latest technologies by attending industry conferences, participating in workshops, and networking with fellow professionals. Implementing new technologies can enhance efficiency and service delivery, so continuous learning is critical in this ever-evolving field.

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Describe a time when you improved a maintenance process.

In a previous role, I revamped the work order management system which led to faster response times and improved communication among staff. By incorporating software that allowed residents to submit requests online, we streamlined the process and saw a marked increase in resident satisfaction as a result.

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What would you do if you encounter a maintenance emergency after hours?

In the event of a maintenance emergency after hours, I would follow the established protocol, which includes contacting the designated on-call staff and providing them with all necessary details to resolve the issue swiftly. Ensuring the safety and comfort of our residents is the top priority.

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How do you foster teamwork among maintenance staff?

I foster teamwork by encouraging collaboration through regular team meetings, team-building activities, and open communication. Acknowledging individual strengths and recognizing team achievements helps to build camaraderie, which is essential for a positive and productive work environment.

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What’s your approach to dealing with difficult tenants while maintaining a professional relationship?

Dealing with difficult tenants requires patience and understanding. I believe in actively listening to their concerns, responding respectfully, and remaining calm. Building a professional rapport through consistent communication can often help de-escalate situations and foster a sense of trust.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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March 31, 2025

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