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Property Manager II (North Mountain Village)

WinnCompanies is searching for a Property Manager II to join our team at North Mountain Village, a 200-unit LIHTC property located in El Paso, TX.


In this role, you will effectively manage, market, and maintain the apartment community, meet the financial objectives of the owner and management company, and comply with all applicable regulatory standards and requirements.


This opportunity offers a typical work schedule: Monday through Friday, from 8:00AM to 5:00PM. The pay rate that is offered for this role is $20.00 per hour.


Responsibilities
  • Collaborate with senior management to establish appropriate rent levels.
  • Review rent schedules, and oversee preparation and submittal of rent increases and renewals.
  • Maintain optimum level of occupancy.
  • Process timely and accurate move-ins, move-outs, recertifications, and renewals.
  • Approve rental applications adhering to property standards and all appropriate agency standards.
  • Follow company marketing policies and reporting requirements.
  • Ensure the property tenant files are organized, complete and accurate.
  • Ensure that Property Software Data is accurate at all times.
  • Ensure that the site maintains compliance with applicable state and federal program regulations.
  • Ensure the property and grounds are well maintained.
  • Direct maintenance team to implement maintenance programs and controls.
  • Report property incidents, accidents, and injuries in accordance with company policy.
  • Resolve resident issues and conflicts timely and in accordance with site guidelines.
  • Prepare the property's annual budget for approval by senior management.
  • Provide accurate financial reporting and monthly variance reporting.
  • Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.
  • Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
  • Use company directives to screen, hire, and train new personnel.
  • Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
  • Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.
  • Conduct weekly staff meetings. Understand, train, and embody Winn Guiding Principles.


Requirements
  • High school diploma or GED equivalent.
  • 1-3 years of relevant work experience.
  • Less than 1 year of supervisory experience.
  • Knowledge of property management.
  • Knowledge of landlord and tenant laws.
  • Experience with computer systems, particularly Microsoft Office.
  • Excellent customer service skills.
  • Outstanding verbal and written communication skills.
  • Ability to multi-task and manage a fast-paced office environment.
  • Ability to manage and work with a diverse group of people and personalities.
  • Superb attention to detail.
  • Bilingual in English and Spanish.


Preferred Qualifications
  • Bachelor's degree.
  • Experience with Yardi or RealPage property management software.
  • Knowledge of LIHTC and HUD regulations.
  • Knowledge of marketing and leasing techniques.
  • NAHP – CPL, SHCM, CAM (MA - C3P) designations.
  • CAM – RAM & ARM honored; CGPM – NAA or NAMA honored designations.


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.


Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Property Manager II (North Mountain Village), WinnCompanies

WinnCompanies is excited to welcome a Property Manager II to our team at North Mountain Village in El Paso, TX, a vibrant community featuring 200 affordable housing units. In this role, you'll be at the heart of community management, where you'll oversee the daily operations, marketing, and maintenance of our beautiful apartment complex. You will collaborate with senior management to ensure the community remains inviting, meets financial goals, and abides by all regulatory requirements. Our typical work schedule is Monday to Friday from 8:00 AM to 5:00 PM, and the pay is set at $20.00 per hour. As a Property Manager II, you will not only maintain high occupancy levels but also handle all resident services, ensuring that tenant files are organized, compliance is met, and any conflicts are resolved in a friendly manner. You will manage budgets, collect rents, and lead a team that embodies our company's guiding principles. If you're passionate about enhancing community living and making meaningful connections while ensuring compliance and operational excellence, then this is the opportunity for you. Join us at WinnCompanies, where you can make a real difference in people's lives every day!

Frequently Asked Questions (FAQs) for Property Manager II (North Mountain Village) Role at WinnCompanies
What are the primary responsibilities of a Property Manager II at WinnCompanies?

As a Property Manager II at WinnCompanies, your core responsibilities will include managing and marketing the North Mountain Village property in El Paso, overseeing occupancy levels, processing tenant applications, and ensuring compliance with state and federal regulations. You'll work closely with senior management to create budgets and maintain accurate financial records, all while providing top-notch customer service to residents.

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What qualifications are required for the Property Manager II position at WinnCompanies?

The Property Manager II position at WinnCompanies requires a high school diploma or GED, with 1-3 years of relevant experience in property management. Familiarity with landlord and tenant laws, strong customer service skills, and proficiency in computer systems, especially Microsoft Office, are essential. Being bilingual in English and Spanish is also preferred.

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How does WinnCompanies support the professional development of a Property Manager II?

WinnCompanies is committed to professional growth and provides various training and development opportunities to Property Manager II employees. Utilizing our Professional Development Program (PDP), you will have access to ongoing training sessions and leadership workshops designed to enhance your skills and help you advance in your career.

Join Rise to see the full answer
What does a typical day look like for a Property Manager II at WinnCompanies?

A typical day for a Property Manager II at WinnCompanies involves overseeing daily property operations, conducting meetings with the staff, reviewing financial reports, addressing tenant concerns, and coordinating maintenance tasks. Each day is dynamic, and you will engage with residents, ensuring community satisfaction while also managing administrative responsibilities.

Join Rise to see the full answer
What benefits can I expect as a Property Manager II at WinnCompanies?

As a Property Manager II at WinnCompanies, you will enjoy a generous benefits package, including flexible paid time off, a 401(k) plan with company matching, comprehensive healthcare options, tuition reimbursement, and opportunities for professional growth. Our supportive work environment prioritizes employee well-being, with programs designed to promote work-life balance.

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Common Interview Questions for Property Manager II (North Mountain Village)
Can you describe a time when you successfully resolved a conflict between tenants?

When answering this question about conflict resolution, highlight a specific incident where you used effective communication and problem-solving skills to mediate a dispute. Describe the approaches you took, how you ensured both parties felt heard, and what the final outcome was.

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What strategies do you implement to maintain high occupancy rates?

In your response, discuss your knowledge of marketing strategies, tenant retention programs, and the importance of community engagement. Provide examples of tactics you've used in the past that led to increased occupancy at previous properties.

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How do you ensure compliance with state and federal regulations in property management?

Explain how you stay updated with regulations, possibly through continued education or training, and give examples of how you've implemented compliance measures in your past roles. Stress the importance of maintaining accurate documentation and conducting regular audits.

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What role does teamwork play in your management style?

Highlight your belief in teamwork by providing examples of how you've successfully collaborated with others in past roles. Discuss how you encourage team input and foster a positive work culture to achieve common goals.

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Describe your experience with budgeting and financial reporting in property management.

Provide details about your experience in preparing budgets, conducting financial analyses, and reporting on variances. Highlight specific tools you've used and how your attention to detail contributes to accurate financial oversight.

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How do you prioritize your tasks in a fast-paced environment?

Share your approach to prioritizing tasks, maybe by using tools like to-do lists or management software, and discuss how you adapt to unexpected challenges while ensuring important tasks are completed efficiently.

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What techniques do you use for effective marketing of rental properties?

Discuss your knowledge of digital marketing strategies, tenant outreach efforts, and how you leverage social media and community events for marketing. Provide examples of successful campaigns you've led.

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What is your approach to managing and supporting your maintenance team?

Describe your leadership style and how you ensure that your maintenance team is well-trained, motivated, and equipped to handle their tasks effectively. Share a story of a time when you improved team performance.

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How would you handle a situation where tenant complaints become frequent?

Outline a proactive approach using examples, such as conducting tenant satisfaction surveys or community meetings to address issues. Mention the importance of open communication and swift action based on resident feedback.

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How do you foster a sense of community among residents?

Share specific initiatives you've implemented to promote community involvement, such as hosting events, creating feedback channels, or encouraging resident-led activities. Emphasize the positive impacts of such efforts on tenant satisfaction.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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March 29, 2025

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