Principal Technical Consultant

As a Principal Technical Consultant at Workday, your primary responsibilities include leading and project managing integration workstreams, becoming an expert on Workday functionalities, and designing tailored integration solutions for various clients. You'll closely collaborate with customer project teams during the discovery phase, document their integration needs, and ensure successful post-production support through testing and knowledge transfer sessions. Your role will not only involve technical aspects but also require strong communication skills to simplify complex technical concepts for clients.

To apply for the Principal Technical Consultant role at Workday, you should have over 6 years of experience in the Human Resources or Payroll domains, along with 6+ years in a technical position. Additionally, candidates need to demonstrate advanced abilities in designing, developing, and deploying integration solutions, as well as possess a deep understanding of the software implementation lifecycle. Active Workday Implementer Certification or Workday PRO Certification is also required, showing your commitment to the role.

At Workday, fun is one of our core values. We believe that an engaging and collaborative environment drives success and creativity. As a Principal Technical Consultant, you’ll find opportunities to interact with diverse teams, participate in internal initiatives, and contribute to a culture of inclusivity and support. Whether it’s through social events, brainstorming sessions, or team retreats, we ensure that you not only focus on your work but also enjoy the company of your colleagues, cultivating meaningful connections along the way.

As a Principal Technical Consultant at Workday, you should be prepared for travel up to 25% of the time. This travel may include onsite visits with clients for project kick-offs, integration testing, and knowledge transfer sessions. Travel adds to the dynamic nature of the job, allowing you to engage directly with clients and work closely with them to understand their needs better, enhancing the overall project experience.

The salary range for the Principal Technical Consultant role at Workday varies by location and experience but typically falls between $140,400 to $210,500 annually in the primary location of Berwyn, PA. Additional locations may have different ranges, reflecting the competitive nature of the tech industry. Compensation at Workday is comprehensive, often including bonuses and stock options, which rewards your contributions and commitment to excellence.

Highlight your experience with specific Workday integration tools, such as Workday Studio and Orchestrate. Discuss projects where you designed or deployed integrations, the challenges you faced, and how you resolved them. Show enthusiasm for the technology and highlight your dedication to learning more, emphasizing your commitment to staying updated with the latest updates within the Workday ecosystem.

Detail your method for conducting discovery sessions with clients, including the questions you ask to uncover their needs. Sharing examples of past experiences can demonstrate your ability to listen actively, facilitate discussions, and ensure that all relevant integration requirements are captured—essentially showcasing your problem-solving abilities and customer focus.

Outline the phases you follow from planning, development, testing to go-live support. Mention the importance of thorough documentation, conducting user acceptance testing, and preparing for knowledge transfer sessions. Discuss how you engage the project team and make sure that everyone is aligned and prepared for each phase of deployment.

Discuss your experience in project management and techniques you use to track progress. Highlight tools or methodologies you have utilized, like Agile or Scrum, to monitor deliverables while ensuring quality is never compromised. Offer examples of successful projects where you balanced time constraints and quality, emphasizing the importance of communication and teamwork.

Share a specific instance where you broke down a complex concept in simple terms for a non-technical stakeholder. Focus on your ability to tailor your communication style to your audience, using analogies or simplified visuals. Make it clear how your communication skills positively impacted the client's understanding and project's success.

Reflect on a project where your contributions significantly improved outcomes for a client or enhanced internal processes. Share details about your role, the challenges faced, and the rewards of the outcome. Quantifying your impact with metrics can be compelling, showing potential employers that you understand success is driven by results.

Talk about your approach to conflict resolution, emphasizing active listening, empathy, and collaborative problem-solving. Offer an example where you successfully resolved a disagreement among team members, maintaining focus on project goals and fostering a positive team atmosphere.

Mention specific resources, such as industry publications, training, webinars, or online courses that you engage with regularly. Discuss your commitment to professional development and how staying informed on the latest integration technologies enhances your ability to deliver high-quality results.

Express your admiration for Workday's innovative culture, commitment to people-first values, and focus on collaboration. Connect your values and career aspirations with the company's mission, emphasizing how you see yourself contributing to and thriving within the Workday environment.

Explain your methodology for conducting effective training sessions, including your strategies for addressing diverse learning styles. Discuss your focus on ensuring clients feel confident using the Workday platform post-deployment, and how you make training engaging and informative to promote long-term success.