Evergreen Daytona Beach

As a Community Marketing Agent at Travel + Leisure Co., your key responsibilities include serving as a brand ambassador for Wyndham Destinations, engaging with the public at events, greeting prospective customers, sharing information about vacation ownership, and inviting guests to participate in sales-preview tours. You’ll also be screening potential customers, making tour reservations, and collecting the necessary deposits while ensuring compliance with all company policies and standards.

While a High School Diploma or equivalent is required, prior sales and/or marketing experience is preferred but not mandatory for the Community Marketing Agent role at Travel + Leisure Co. Essential skills include excellent verbal and written communication and the ability to work well in a team environment. Familiarity with essential computer applications such as MS Excel and MS Word is also beneficial.

A Community Marketing Agent at Travel + Leisure Co. can expect a fun and supportive work environment where team collaboration is encouraged. The company prides itself on an inclusive culture where employees are celebrated for their contributions. You will work closely with other team members both in a lively atmosphere at events and within the office setting.

No, prior sales experience is preferred but not required to become a Community Marketing Agent at Travel + Leisure Co. The company welcomes candidates with a passion for hospitality, vacation planning, and strong communication skills, regardless of their previous experience.

Travel + Leisure Co. offers a comprehensive benefits package for Community Marketing Agents who work 30 or more hours per week. This includes medical, dental, and vision coverage, flexible spending accounts, 401k with employer matching, and additional perks like paid time off, wellness programs, and employee assistance initiatives to promote a fulfilling work-life balance.

When engaging with prospective customers, I focus on building rapport by being friendly and approachable. I ask open-ended questions to understand their vacation interests and needs, allowing me to present our offerings genuinely and meaningfully.

To manage my time effectively, I prioritize tasks based on urgency and impact. I create a structured schedule for events, allowing time for preparation and follow-up with leads. Using tools like digital calendars helps me stay organized and focused.

I would employ a friendly approach to explain the benefits of attending the presentation, such as exclusive offers and exciting vacation opportunities. Additionally, providing small incentives like discounts or free experiences can boost interest and attendance.

In a previous role, I encountered a skeptical customer. I patiently listened to their concerns and provided clear, informative answers. By focusing on understanding their perspective, I built trust and ultimately encouraged them to consider our offerings.

I would regularly read industry publications, attend networking events, and participate in training sessions offered by the company. Engaging with peers and mentors in the field also helps me stay informed and learn from their experiences.

Key qualities for a Community Marketing Agent include strong communication skills, adaptability, a positive attitude, and the ability to work collaboratively in a team. These traits help create memorable interactions that enhance customer experiences.

I ask a series of open-ended questions to gather information about their lifestyle, vacation preferences, and budget. Based on their responses, I assess their interest level and ability to benefit from vacation ownership before proceeding.

I am drawn to Travel + Leisure Co. for its commitment to creating unforgettable vacation experiences for customers. The company’s inclusive culture and focus on employee wellbeing align with my professional values, and I am excited to contribute to such a dynamic team.

I have experience with various marketing software and customer relationship management systems. I leverage technology for data analysis and tracking customer interactions, ensuring effective follow-ups and marketing strategies.

I plan to continually seek feedback and learn from my team and supervisors. Setting personal performance goals and pursuing professional development opportunities will also be integral to my growth as a Community Marketing Agent.