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Public Records Specialist

When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.


The Public Records Specialist is primarily responsible for processing Public Records products related to pre-employment background screening applications. This position is accountable for working within Accurate Background’s client guidelines as well as the Federal Credit Reporting Act’s (FCRA) regulations to provide minimal turnaround time and high-quality results on background research requests.

 

Accurate Background is a fast-growing organization, focused on providing employment background screenings and building trustful relationships with our clients.  Accurate Background continues to exceed expectations by offering an array of innovative and cutting-edge background check and credentialing products to meet the needs of human resource, loss prevention, and security/legal professionals in employment screening and vendor certification.

 

We offer a fun, fast-paced environment, with lots of room for growth.  If this sounds good to you, join our team!


Responsibilities
  • Retrieve and enter a variety of information from files, computer records, and web-based systems related to an applicant’s history.
  • Review information and documents quickly and accurately in accordance with applicable laws and procedures.
  • Understand the court system terminology and interpret results.
  • Communicate effectively with courts to retrieve additional information as needed.
  • Compiling, sorting, and verifying the accuracy of information before it is entered.
  • Perform accurate, timely input/keying of required data fields on client transactions in accordance with department procedures/guidelines.
  • Familiarizing with new processes and updates as they are introduced.
  • Maintaining a polite, helpful, and professional manner.
  • Enter data from source documents into a prescribed computer database, files, and forms.
  • Comply with data integrity and security policies.
  • Able to manage individual workload in a timely manner.


Qualifications, Sills and Experience
  • 1 to 3 years related work experience
  • Knowledge of Microsoft Office Suite of tools such as MS Word, Outlook, and Excel
  • Strong familiarity with the internet, including internet research experience
  • Excellent analytical, written and verbal communication skills
  • Independent and detail oriented
  • Ability to work under constant deadlines
  • Teamwork oriented attitude
  • High School Diploma or GED required
  • Bachelor’s degree preferred – specializing in Criminal Justice is a plus 


$15 - $17 an hour
The hourly rate for this position ranges from $15.00 to $17.00 and hour. Pay will vary depending on job-related knowledge, skills, experience, and relevant education and training.  This position may also be eligible for an annual performance-based bonus, commission, or other variable pay plan. The Company also offers a full range of benefits, including medical, dental, and 401k. Your recruiter can share more details about the specific compensation package during the hiring process.

The Accurate Way:

We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave.

 

Take ownership.

Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best.

 

Be open.

Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences.

 

Stay curious.

Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve.

 

Work as one.

Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed.

 

About Accurate Background:

Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe.

 

Accurate is an equal-opportunity employer and is committed to hiring talented and qualified individuals with diverse backgrounds. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.


Accurate will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.


Special Notice:

Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com.


- Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts.

- Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format.

- Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.

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CEO of Accurate Background
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Tim Dowd
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Average salary estimate

$33420 / YEARLY (est.)
min
max
$31200K
$35640K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Public Records Specialist, Accurate Background

Join Accurate Background as a Public Records Specialist and play a crucial role in enhancing the background screening experience for our clients. In this remote position, you’ll be responsible for processing Public Records products as part of pre-employment background checks, ensuring compliance with client guidelines and the Federal Credit Reporting Act (FCRA). Your day-to-day tasks will involve retrieving and entering a variety of information from different sources, reviewing documents meticulously, and communicating effectively with courts to gather additional details when needed. Your keen eye for detail will help maintain the integrity of the information we provide, while your strong skills in Microsoft Office and internet research will enable you to thrive in a fast-paced environment. We pride ourselves on being a growing organization that champions innovation while prioritizing trust with our clients. As a Public Records Specialist, you’ll contribute to a culture where ownership, openness, curiosity, and teamwork are valued, making every hire the start of a success story. If you have relevant experience, a zest for learning, and a commitment to delivering high-quality results, we invite you to become part of our dedicated team. Explore the exhilarating opportunities for growth and enjoy the array of benefits that come with being part of Accurate Background.

Frequently Asked Questions (FAQs) for Public Records Specialist Role at Accurate Background
What are the primary responsibilities of a Public Records Specialist at Accurate Background?

The primary responsibilities of a Public Records Specialist at Accurate Background include processing Public Records products related to pre-employment background screening. This entails retrieving, entering, and reviewing various information documents while ensuring compliance with legal guidelines, especially the FCRA. Specialists must effectively communicate with courts to gather additional information as necessary and ensure data accuracy and security.

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What qualifications are needed to apply for the Public Records Specialist position at Accurate Background?

To apply for the Public Records Specialist position at Accurate Background, candidates should have 1 to 3 years of relevant experience, along with a strong working knowledge of Microsoft Office Suite. Excellent analytical, written, and verbal communication skills are essential. A High School Diploma or GED is required, while a Bachelor’s degree in Criminal Justice is preferred. The ability to work under deadlines and within a team-oriented environment is also crucial.

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What are the benefits of working as a Public Records Specialist at Accurate Background?

Working as a Public Records Specialist at Accurate Background offers numerous benefits, including a competitive hourly wage, potential bonus incentives, medical and dental coverage, and a 401k plan. Employees enjoy a dynamic and fast-paced work environment, ample opportunities for career growth, and a commitment to diversity and belonging within the workplace.

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How does Accurate Background ensure compliance with data integrity and security for Public Records Specialists?

Accurate Background maintains a robust framework for compliance with data integrity and security through established procedures and guidelines that all Public Records Specialists must follow. This includes training staff on the importance of confidentiality, adhering to the provisions of the FCRA, and implementing best practices for data handling and storage to protect sensitive information.

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What can I expect from the work culture at Accurate Background as a Public Records Specialist?

The work culture at Accurate Background is engaging and supportive, emphasizing collaboration, openness, and curiosity. As a Public Records Specialist, you will be part of a team that values each member's contributions and fosters an inclusive environment where innovation and professional growth are encouraged.

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Common Interview Questions for Public Records Specialist
Can you explain your understanding of the Federal Credit Reporting Act as it pertains to the Public Records Specialist role?

When asked about the Federal Credit Reporting Act (FCRA) in your interview for the Public Records Specialist position, it’s important to demonstrate that you understand it governs how consumer information can be collected, used, and shared. Discuss your awareness of the privacy implications, the required permissions to access records, and your responsibility to provide accurate and relevant information during background checks.

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How do you prioritize your workload when working with multiple background check requests?

To effectively prioritize workload as a Public Records Specialist, explain your strategy of assessing request urgency and complexity. Share that you would create a checklist and use organizational tools to manage deadlines, ensuring that each request is completed with high accuracy to meet client expectations.

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What experience do you have with data entry, and how do you ensure accuracy?

In response to data entry experience, highlight your previous roles requiring fast and accurate input. You might mention techniques such as double-checking entries, using software tools for verification, and maintaining an organized process to minimize errors. This shows a commitment to accuracy and efficiency, which is crucial for a Public Records Specialist.

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Describe a situation where you had to communicate with a court or other agency to clarify information.

Be prepared to discuss a specific example that demonstrates your communication skills. Explain the context clearly, your approach in reaching out to the court, the information you needed, and how you maintained professionalism throughout the interaction, emphasizing the importance of effective communication in gathering necessary data.

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How do you stay current with changes in laws and regulations affecting background checks?

In response to data entry experience, highlight your previous roles requiring fast and accurate input. You might mention techniques such as double-checking entries, using software tools for verification, and maintaining an organized process to minimize errors. This shows a commitment to accuracy and efficiency, which is crucial for a Public Records Specialist.

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What tools or software are you familiar with that assist in data management?

When discussing tools and software, list your experience with Microsoft Office Suite, particularly Excel for data management. If you've used any specialized background screening or data management software, mention it and explain how it assisted in your previous roles. Emphasizing your adaptability and willingness to learn new technologies is also important.

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How would you handle a situation where you encounter conflicting information during a background check?

In your response, emphasize your analytical skills in handling conflicting information. Explain your process for cross-referencing sources, determining which information is most reliable, and how you would communicate with clients or relevant parties to resolve discrepancies while ensuring compliance with policies.

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Why do you want to work as a Public Records Specialist for Accurate Background?

Show your alignment with Accurate Background’s mission and values. Share what attracted you to the role, such as the company’s commitment to innovation, personal growth, and its culture of diversity and collaboration, highlighting how your professional aspirations align with the organization’s goals.

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Can you give an example of how you ensure confidentiality and handle sensitive information?

Discuss your understanding of the importance of confidentiality in handling sensitive information. Provide a specific example from your experience, illustrating the measures you took to protect data security, such as following company policies and using secure methods for data storage and transmission.

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To advance the screening experience through visibility and insights, empowering organizations to make smarter, unbiased decisions.

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DATE POSTED
March 28, 2025

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