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Staff Product Designer

Company Description

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Job Description

As a Staff Product Designer, you’ll impact the lives of everyday people and help them move from surviving to thriving with digital personal finance solutions. Behind our forward-thinking technology is a group of curious, innovative problem solvers creating next-level products backed by data and consumer-centric strategy. At Achieve, you’re encouraged to explore new technologies while working on exciting projects that directly impact our member’s success. 

This role is focused on optimizing our consumer-facing flows while ensuring that consumer experiences are simple, cohesive, inclusive, and meet a high bar of functional and visual design quality and effectiveness. You will play  a key role in shaping the design vision, strategy and execution of our products. You will collaborate closely with marketers, designers, researchers, writers, engineers, and product managers. You’ll be responsible for owning the end to end design process, from discovery and ideation to prototyping, testing and execution with a concentration on experimentation. You’ll invest in building relationships, educating the organization about the importance of design while championing and demonstrating best practices. 

What you’ll do: 

  • Proactively partner with marketers, designers, engineers, and product teams in understanding key user needs and directly contributing to business objectives. 

  • Build and develop user flows, wireframes, prototypes, and high-fidelity designs to communicate solutions to cross-functional partners.

  • Conduct competitive explorations and leverage conversion best practices to develop new and innovative approaches to boost performance.

  • Use, contribute to, and evolve our design system to maintain consistency and scalability across products.

  • Take ownership of learning the industry and helping your teams reach business outcomes through a data-driven approach.

  • Facilitate design workshops, brainstorming sessions, and collaborative activities to foster a co-creation environment and ensure design quality.

  • Enable teams to build products without friction through detailed documentation of guidelines, recommendations, and processes.

  • Effectively communicate the intention and constraints within your design work to partners and stakeholders in order to drive clarity and alignment.

  • Mentor other designers and support their growth through guidance, feedback, and setting an example of best practices. 

Qualifications

What you’ll bring:

  • 8+ years’ experience working as an Individual Contributor as a hands-on Designer on multiple products 

  • Proficiency in industry-standard design tools.

  • Experience in creating consumer facing design solutions that scale across platforms and devices (desktop, mobile, etc).

  • Demonstrate a high bar of quality in both interaction & visual design and strong technical skills. 

  • Knowledgeable about new technologies and processes within the field of design, WCAG requirements, Android, and iOS guidelines. 

  • Track-record of success working with a variety of cross-functional stakeholders and partners.

  • Excellent communication, presentation, interpersonal, and analytical skills. Ability to communicate complex interaction concepts clearly and persuasively across different audiences across the organization.

Nice to have:

  • Experience using and contributing to a design system.

  • Experience in evangelizing consumer-centered thinking across all levels, creating a vision, and aligning teams to execute it.

  • Knowledge of marketing and brand strategies and best practices.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Achieve well-being with:

  • 401 (k) with employer match
  • Medical, dental, and vision with HSA and FSA
  • Sick time off
  • Access to wellness support through Employee Assistance Program, Talkspace.
  • Pet care discounts for your furry family members
  • Financial support in times of hardship with our Achieve Care Fund
  • A safe place to connect with other employees through our six employee resource groups

Salary Range: $140,000.00 to $180,000.00 per year plus benefits. This information represents the expected salary range for this role. Should we decide to make an offer for employment, we'll consider your location, experience, and other job-related factors.

Join Achieve, change the future.

At Achieve, we’re changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more remote, work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.

 

Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader.

 

#LI-KM1

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What You Should Know About Staff Product Designer, Achieve

At Achieve, a leading digital personal finance company based in San Mateo, CA, we are on the lookout for a talented Staff Product Designer to join our exciting journey. In this role, you’ll have the opportunity to make a real difference in the lives of our members by crafting intuitive and user-friendly digital financial solutions. As a Staff Product Designer, your expertise will guide the design vision and strategy, ensuring that our consumer interfaces are not just visually appealing but also functional and effective. You’ll collaborate with a diverse team including marketers, engineers, and fellow designers to understand user needs and align your designs with our business objectives. You'll create user flows, wireframes, and prototypes, and conduct rigorous testing to refine your solutions. At Achieve, we recognize the value of innovation and creativity, encouraging you to explore new technologies and experiment with fresh ideas that could transform the financial experience for our users. You'll be owning the end-to-end design process and mentoring other designers while fostering a culture of collaboration and co-creation. If you are passionate about design and driven to empower others with your work, we would love to welcome you to our dedicated team at Achieve, where you can truly make an impact in the world of personal finance.

Frequently Asked Questions (FAQs) for Staff Product Designer Role at Achieve
What are the responsibilities of a Staff Product Designer at Achieve?

As a Staff Product Designer at Achieve, your core responsibilities include partnering with cross-functional teams to understand user needs, creating user flows and high-fidelity designs, conducting competitive research, and evolving our design system. You will take ownership of the design process from ideation to execution, while also mentoring junior designers and advocating for best design practices throughout the organization.

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What qualifications are required for the Staff Product Designer position at Achieve?

To qualify for the Staff Product Designer role at Achieve, candidates should have at least 8 years of experience as a hands-on designer, proficiency in industry-standard design tools, and a strong portfolio demonstrating consumer-facing design work. Furthermore, experience with multiple platforms, excellent communication skills, and a familiarity with accessibility standards and design systems will set you apart.

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How does Achieve foster innovation in the Staff Product Designer role?

Innovation is at the heart of the Staff Product Designer role at Achieve. You’ll be encouraged to explore new technologies and experiment with design concepts that enhance user experiences. This includes conducting workshops and brainstorming sessions, where collaborative ideation can lead to groundbreaking solutions that support our members’ financial journeys.

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What is the team dynamic like for a Staff Product Designer at Achieve?

At Achieve, the staff product design team operates in a dynamic, collaborative environment. You will work closely with marketers, engineers, and product managers, contributing to a shared goal of creating user-centered financial solutions. The culture promotes open communication, enabling you to share insights and gain invaluable feedback throughout your design journey.

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What resources and benefits does Achieve offer to its Staff Product Designers?

Achieve offers a comprehensive benefits package to its Staff Product Designers. This includes a competitive salary, 401(k) with employer match, health insurance, wellness support, and professional development opportunities. Additionally, you will enjoy flexible work arrangements, including the option for remote work, enhancing your career experience while balancing your personal life.

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Common Interview Questions for Staff Product Designer
Can you describe your design process as a Staff Product Designer?

In your answer, outline your design process starting from user research and ideation, proceeding through wireframing, prototyping, and usability testing. Emphasize the importance of user feedback and how it informs your iterations. Share a specific example that highlights each stage to demonstrate your thorough approach.

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How do you ensure your designs are user-friendly?

To ensure user-friendliness, discuss your methods for conducting user research and testing. Emphasize your reliance on data and user feedback during the design and iteration phases. Providing a case study where your design led to improved usability can make your answer compelling.

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What design tools do you typically use and why?

Mention a variety of design tools you are proficient in, such as Sketch, Figma, and Adobe Creative Suite. Explain why you prefer certain tools based on their features, user interface, and how they enhance your workflow. Tailor your tools to show familiarity with industry standards.

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How do you prioritize tasks and manage your time during a project?

Discuss strategies such as agile methodologies, setting milestones, and collaborative planning tools for keeping projects on track. Give examples from past experiences where proactive time management led to successful project completions.

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Describe a challenging project you worked on. How did you overcome difficulties?

Select a specific project that posed challenges, explaining the obstacles clearly. Highlight the steps you took to address these challenges, including collaboration with team members, problem-solving techniques, and how the experience ultimately contributed to your growth as a designer.

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How do you incorporate feedback from stakeholders into your designs?

Talk about your approach to gathering and valuing feedback, whether through design critiques, collaborative meetings, or user testing. Explain how you filter and integrate this feedback into your design process while maintaining the integrity of your design vision.

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What role does accessibility play in your design decisions?

Accessibility is crucial in design. Discuss your understanding of WCAG standards and how you ensure your designs are inclusive. Share specific examples of design decisions you've made to enhance accessibility, demonstrating your commitment to user diversity.

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How do you stay updated with the latest design trends and tools?

Describe your ongoing commitment to professional development. Mention resources like design blogs, online courses, webinars, and networking in the design community. Show your passion for learning and adapting to industry changes.

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Can you explain your experience with design systems?

Discuss any experience you have with creating or contributing to design systems. Highlight the importance of consistency, scalability, and cohesion across products that a well-crafted design system can bring, referencing specific instances where you've utilized one.

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What do you believe is the key to creating a successful user experience?

Express that the key to a successful user experience lies in understanding user needs and pain points. Talk about the importance of empathy, continuous testing, and data-driven design decisions that cater to those users to foster engagement and satisfaction.

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Empower everyday Americans to move forward toward a better financial future.

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Full-time, hybrid
DATE POSTED
April 13, 2025

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