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Executive Assistant - job 2 of 2

Title: Executive Assistant (to the Human Resources Leadership Team)

Department: Human Resources

Hybrid: On-Site 4 days/Remote 1 (Grand Rapids, MI Corporate HQ office)

Acrisure is a fast-growing fintech leader that operates a global insurance broker. The Company has grown from $38 million to $4.3 billion in revenue since 2013 and deploys the best of Human and Artificial Intelligence (AI) at scale to reimagine financial service product distribution. Acrisure employs over 17,000 employees across 21 countries. 

Led by co-founder, CEO and President Greg Williams, Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset management. Acrisure’s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by AI.

Job Summary:

The Executive Assistant serves as an extension of the HRLT, providing friendly, and confidential support in a fast-paced environment. As an Executive Assistant, your success in this role is dependent on your superior attention to detail and ability to manage multiple competing priorities. A high level of integrity and discretion in handling confidential information is essential for success in this role.

Your ability to be proactive and anticipate executive schedules with a forward-thinking mindset, while simultaneously offering input and ideas for efficiencies, will establish you as a trusted partner. This role will also serve to support the Human Resources Leadership Team (HRLT) as a key coordinator of team activities, communications, and being a key partner to the HR team overall.

Responsibilities:

  • Helping out HRLT with project management, communication, and prioritizing tasks.

  • Supporting our human resource leadership team through calendar and email management, scheduling appointments, and setting up internal and external meetings.

  • Coordinating a variety of meetings, events or programs, which may comprise of managing logistics, scheduling and calendars, preparing and distributing meeting materials, taking meeting minutes, managing attendee lists, and coordinating room reservations and/or catering needs.

  • Manage travel plans and expense reports.

  • Develop and manage creation of ad hoc emails, preparing PowerPoint presentations, and other correspondence as needed.

  • Participate in team meetings and attend other meetings and training as required.

  • Share ideas for continuous improvement and cost savings.

  • Manage and publish monthly HR Newsletter including article writing and/or editing.

  • Attend weekly HRLT meetings, manage agendas and take minutes.

Requirements:

  • Unquestionable character and work ethic: takes ownership of work, is accountable and learns from mistakes, and regularly goes above and beyond the call of duty.

  • Outstanding communication skills with demonstrated ability to build effective working relationships across all levels within the organization.

  • Organizational skills are essential for success with project management experience preferred.

  • Ability to frequently handle pressures related to meeting deadlines and working on various projects requiring attention to detail while effectively prioritizing with a calm demeanor.

  • Comfortable practicing independent judgment and taking initiative, keeping projects moving forward and on track with pace of the business.

  • Excellent problem-solving skills.

  • Demonstrated ability to take ideas and topics from Executive Leadership to create a meaningful presentation.

Education/Experience:

  • Minimum of 5 years’ experience providing Executive Assistant support for senior executives in a fast-paced corporate environment OR a Bachelor’s Degree and 2 years’ experience providing Executive Assistant support.

  • Advanced knowledge and use of Microsoft Outlook and PowerPoint.

  • Strong knowledge and use of Microsoft Excel and Word.

  • Excellent technical aptitude in supporting meeting setup and problem resolution, including audio visual.

  • Experience with heavy calendaring involving competing schedules, plans and multiple time zones.

  • Extensive experience planning travel and the coordination of complex travel itineraries involving multiple parties.

  • Demonstrated ability to effectively prioritize, plan, and execute Executive Assistant responsibilities in an organized and timely manner.

  • Strong attention to detail, organization, problem solving, and ability to independently troubleshoot unforeseen logistical issues.

  • Polished presence and demonstrated ability to represent Acrisure in a professional manner.

  • Demonstrated success organizing events varying in size and complexity including the management of event logistics, registration and attendee tracking.

  • Role requires presence in the office a minimum of 4 days a week and to coordinate with the HRLT schedule.

Benefits & Perks:

  • Competitive Compensation

  • Industry Leading Healthcare

  • Savings and Investments

  • Charitable Giving Programs

  • Opportunities for Growth

  • Educational Resources

  • Generous time away

#LI-RM1

#LI-Hybrid

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive Assistant, Acrisure

Join Acrisure as an Executive Assistant to the Human Resources Leadership Team in Grand Rapids, MI, where you'll become an integral part of our fast-growing fintech company. As we reimagine financial service product distribution, your role will be pivotal in supporting our HR leaders in a dynamic environment. Your knack for attention to detail and ability to juggle multiple priorities will shine as you manage calendars, coordinate meetings, and oversee logistics for various team events. Your proactive approach and flair for communicating effectively at all organizational levels will establish you as a trusted partner to the HR team. With your help, our HR Leadership Team can focus on key initiatives while you handle necessary project management and administrative tasks. We appreciate those with a high level of integrity and discretion, especially when dealing with confidential information. You'll be responsible for crafting presentations, publishing monthly newsletters, and finding efficient ways to improve workflows. The ideal candidate will have at least 5 years of experience assisting senior executives in fast-paced settings, or a bachelor’s degree coupled with 2 years of relevant experience. Exceptional organizational skills and technical proficiency with Microsoft Office tools are essential. So, if you're ready to make a meaningful impact in a supportive and collaborative environment, Acrisure could be your next great opportunity!

Frequently Asked Questions (FAQs) for Executive Assistant Role at Acrisure
What are the primary responsibilities of an Executive Assistant at Acrisure?

As an Executive Assistant at Acrisure, you will manage the HR Leadership Team's calendar and emails, schedule appointments, and coordinate meetings to ensure smooth operations. Your role involves project management, travel planning, and logistics for events, as well as supporting the creation of presentations and internal communications, making it an essential component of our dynamic workplace.

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What qualifications does Acrisure require for the Executive Assistant position?

Acrisure prefers candidates with a minimum of 5 years' experience providing executive-level support or a bachelor's degree paired with 2 years of relevant experience. Proficiency in Microsoft Office applications, particularly Outlook, PowerPoint, Excel, and Word, is crucial, along with exceptional organizational and communication skills to thrive in a fast-paced environment.

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How does the hybrid work model work for the Executive Assistant role at Acrisure?

The Executive Assistant role at Acrisure is hybrid, requiring presence in the office at least 4 days a week, with the flexibility to work remotely for 1 day. This setup allows you to immerse yourself in the company culture while enjoying some work-life balance as you assist our HR leaders.

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What benefits can an Executive Assistant at Acrisure expect?

Acrisure offers a competitive compensation package along with industry-leading healthcare, savings and investment options, and generous time away from work. Additionally, you'll find growth opportunities, access to educational resources, and programs that support charitable giving—making work here beyond just a job!

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What skills are essential for success as an Executive Assistant at Acrisure?

Successful Executive Assistants at Acrisure demonstrate outstanding communication skills, organizational abilities, and a high degree of integrity. They should effectively manage competing deadlines, be proactive in problem-solving, and exhibit a polished professional presence, all while being comfortable in a fast-paced and dynamic corporate culture.

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Common Interview Questions for Executive Assistant
How do you prioritize tasks when supporting multiple executives?

When supporting multiple executives, I prioritize tasks by analyzing deadlines and urgency, leveraging tools such as to-do lists and digital calendars, and regularly communicating with the executives to adjust as needed. This approach ensures I can efficiently support all leaders while maintaining a clear focus on their priorities.

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Describe your experience with managing complex travel itineraries.

I have managed extensive travel itineraries involving multiple parties by carefully coordinating schedules, booking accommodating flights and accommodations, and maintaining open channels of communication with all stakeholders. My attention to detail ensures everything runs smoothly, allowing executives to focus on their business engagements.

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Can you provide an example of a challenging organizational task you managed effectively?

In a previous role, I was tasked with organizing an annual company-wide event with numerous moving parts. I successfully managed the logistics by creating a detailed project plan, coordinating with various teams, and ensuring clear communication throughout the process, ultimately resulting in a highly successful event.

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What tools have you used for project management and how do they help you?

I have utilized tools like Microsoft Project, Asana, and Trello for project management, as they help organize tasks, assign responsibilities, and track progress visually. These tools facilitate collaboration among team members and ensure everyone remains aligned with project goals.

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How do you handle confidential information?

Handling confidential information requires a high level of integrity and discretion. I always ensure that sensitive documents are securely stored and shared only with authorized individuals. Additionally, I avoid discussing confidential matters in unsecured environments to maintain confidentiality at all times.

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What approaches do you take to resolve issues that arise during meetings or events?

When issues arise, I remain calm and assess the situation quickly. I prioritize finding solutions by communicating effectively with the attendees or team members to gather input. Often, I have backup plans in place, allowing me to adapt swiftly and keep everything on track.

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How do you ensure effective communication with team members and executives?

To ensure effective communication, I regularly utilize emails, meeting agendas, and follow-up notes. I also encourage open dialogue during meetings, actively listen to feedback, and maintain transparency in updating stakeholders on project statuses to foster strong professional relationships.

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What experience do you have with creating presentations?

I have extensive experience creating presentations using Microsoft PowerPoint. I focus on organizing content logically, utilizing visuals for clarity, and ensuring that the presentation aligns with the intended message. Feedback from executives is invaluable, and I incorporate it to refine the presentation further.

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How do you stay organized in such a fast-paced environment?

In a fast-paced environment, I stay organized by using digital tools, maintaining a structured daily plan, and setting clear priorities. I also regularly review my progress at the end of each day to adjust my plans for the next day, ensuring I remain on top of my responsibilities.

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What makes you well-suited for the Executive Assistant role at Acrisure?

I believe my extensive experience supporting senior executives, combined with my excellent communication and organizational skills, makes me an ideal fit for the Executive Assistant role at Acrisure. My proactive mindset and dedication to continuous improvement will help support the HR Leadership Team effectively.

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Full-time, hybrid
DATE POSTED
April 9, 2025

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