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Office Manager - job 1 of 2

Company Description

About Adtalem Global Education

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

In our U.S. locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office schedule, Monday–Thursday. This in-office time fosters creativity, innovation, communication, and stronger team relationships, supporting both individual and organizational success.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.
 

Job Description

Opportunity at a Glance

Our Office Manager will be the face of our headquarters operations, and will be responsible for the day-to-day administrative operations of our Lisle office. This is an important and executive-facing role that will see the candidate, ensuring smooth functioning by managing support staff and tasks like coordinating on-site functions, maintaining office supplies, managing staff, coordinating facilities management, manage event set up and break down, primary point of contact with Landlord and ensuring compliance with company policies, building rules, and acting as the central point of contact for all office-related matters with colleagues and landlord. 

Key responsibilities of the Office Manager include:

  • Administrative tasks:
    • Managing day-to-day operations of company headquarters 
    • Supervising mail and package handling and distribution 
    • Manage supply inventory and supervise ordering of office supplies 
  • Facility management:
    • Assure clean and orderly
    • Coordinating repairs and maintenance of FFE as needed
    • Maintain up-to-date floor plan with seat assignments
    • Maintain schedules for
  • Staff management:
    • Delegating tasks to support staff 
    • Monitoring employee performance and providing feedback 
    • Assisting with onboarding new employees 
    • Managing staff schedules and time off 
  • Financial management:
    • Overseeing and tracking office expenses and managing budget 
    • Processing invoices and payments 
  • Compliance and safety:
    • Ensuring adherence to company and building policies and procedures 
    • Maintaining health and safety standards in the office 
    • Serve as lead safety commander, coordinate with company, building and city security on safety and fire drills, etc
  • Communication and collaboration:
    • Serving as a liaison between the executive office, corporate departments and facilities management 
    • Communicating important information to staff and colleague occupants
    • Coordinating special events and meeting support as needed

Qualifications

  • 10+ years of effective leadership and supervisory skills managing an executive or headquarters office environment
  • Professional and welcoming demeanor, with excellent communication, interpersonal and customer service skills
  • Maintain discretion and ability to maintain confidentiality when handling VIP or executive meetings or communications
  • Detail-oriented and ability to multitask effectively
  • Strong organizational and time management skills
  • Proactive problem-solving and decision-making abilities
  • Ability to lead by example and operate in a fast-paced environment
  • Strong Microsoft Office Suite and other relevant software skills

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $49199.33 and $86253.75. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

 

 

  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • Participation in Adtalem’s Flexible Time Off (FTO) Policy
  • 12 Paid Holidays

    For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

 

 

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

 

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CEO of Adtalem Global Education
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Average salary estimate

$67726 / YEARLY (est.)
min
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$49199K
$86253K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Office Manager, Adtalem Global Education

At Adtalem Global Education, we're on the lookout for a dynamic Office Manager to join our Lisle, IL headquarters. In this pivotal role, you'll be the heartbeat of our operations, ensuring that everything runs smoothly day-to-day. Imagine being at the center of a vibrant workplace where your organizational skills shine as you manage support staff, coordinate on-site functions, and maintain the office environment. You'll have the opportunity to be creatively involved in managing facilities, overseeing office expenses, and ensuring compliance with both company and building policies. Your leadership will directly contribute to a successful onboarding process for new employees and facilitate a collaborative atmosphere among the executive team and other departments. We're looking for someone who thrives in a fast-paced environment and is proactive about problem-solving. With a hybrid work model transitioning to a four-day in-office schedule in 2025, your role will be essential in nurturing relationships and fostering innovation within the team. Ready to take on an executive-facing role that impacts lives? Join us at Adtalem, where your efforts will not only support our operations but also empower the next generation of healthcare leaders.

Frequently Asked Questions (FAQs) for Office Manager Role at Adtalem Global Education
What are the primary responsibilities of the Office Manager at Adtalem Global Education?

The Office Manager at Adtalem Global Education is tasked with overseeing daily administrative operations, managing support staff, coordinating on-site functions, and ensuring office compliance. Key responsibilities also include handling financial management, maintaining office supplies, and serving as a liaison between corporate departments and facilities management.

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What qualifications are needed to be an Office Manager at Adtalem Global Education?

To succeed as an Office Manager at Adtalem Global Education, candidates should have over 10 years of effective leadership and supervisory experience in an executive office environment. Strong communication skills, attention to detail, and the ability to multitask are essential, along with proficiency in Microsoft Office Suite.

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How does the hybrid work model affect the Office Manager role at Adtalem Global Education?

Adtalem Global Education embraces a hybrid work model that includes three in-office days and two remote days. As the Office Manager, this model allows for flexibility while also emphasizing the importance of in-person collaboration, particularly as we transition to a four-day in-office schedule in 2025.

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What kind of benefits does Adtalem Global Education offer for the Office Manager position?

The Office Manager position at Adtalem Global Education comes with a comprehensive benefits package that includes health, dental, vision, and life insurance, 401k retirement plans with a generous employer match, and participation in the Flexible Time Off policy. Additionally, the role offers 12 paid holidays each year.

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What skills make a successful Office Manager at Adtalem Global Education?

A successful Office Manager at Adtalem Global Education will possess strong organizational and time management skills, have a detail-oriented approach to their work, and demonstrate proactive problem-solving abilities. Excellent communication skills and the ability to maintain discretion when handling sensitive information are also crucial in this role.

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Common Interview Questions for Office Manager
Can you describe your experience managing office operations?

When answering this question, provide specific examples of your previous roles, discussing the scale of operations you managed and the teams you led. Highlight your organizational skills and any particular achievements that demonstrate your effectiveness in managing day-to-day activities.

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How do you handle conflicts or challenges among staff?

Discuss a specific situation where you successfully resolved a conflict. Emphasize the importance of communication and collaboration, and outline the steps you took to mediate the situation. This illustrates your leadership and problem-solving capabilities.

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What strategies do you use to prioritize tasks in a busy office environment?

Explain your personal approach to task prioritization, whether through to-do lists, calendars, or software tools. Provide examples of how your strategies improved office efficiency, helping ensure that critical tasks were completed on time.

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What role does communication play in your approach as an Office Manager?

Articulate how effective communication is the backbone of successful office management. You might reference your experience in keeping teams informed and how this contributed to smoother operations and a positive team culture.

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How do you ensure compliance with company policies and procedures?

Specify the methods you use to enforce and monitor compliance in your previous roles, such as training staff, setting up checklists or regular audits. Evidence of a structured approach to compliance demonstrates your professionalism and attention to detail.

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Describe a time when you improved an operational process within your office.

Choose a significant improvement you spearheaded, detailing the situation before implementing changes, the actions you took, and the positive outcomes that resulted. This showcases your initiative and ability to lead change effectively.

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How do you manage office budgets and expenses?

Discuss your approach to budgeting, such as how you track expenses, forecast future needs, and ensure spending aligns with company guidelines. Real-world examples are beneficial to illustrate your financial acumen in practice.

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What experience do you have with event coordination?

Share your experiences coordinating office events, from planning to execution. Highlight the skills you utilized to ensure events ran smoothly, such as organization, communication, and adaptability to challenges.

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How would you handle multiple competing demands from executives at Adtalem Global Education?

It's important to illustrate your ability to manage competing priorities through excellent time management and effective communication. You can use examples where you successfully juggled multiple requests, ensuring each stakeholder felt prioritized.

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What software tools do you find essential for managing office tasks?

Share your familiarity with relevant tools such as Microsoft Office Suite, project management software, or any specialized office management tools. Highlight how these tools enhance efficiency and support your daily responsibilities as an Office Manager.

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We provide global access to knowledge that transforms lives and enables careers. Adtalem Global Education is focused on a path to become the leading provider of professional talent to the healthcare industry. We are committed to serving student...

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Full-time, hybrid
DATE POSTED
April 8, 2025

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