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Leasing Admin Business Specialist

Company Description

Who We Are

AIR Communities is one of the country's largest owners and operators of multifamily housing, managing high-quality properties in most major markets! At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values are brought to life by our teammates, who are ultimately responsible for our success. When you join our team, you'll work alongside the most dedicated professionals in the industry and open the door to unlimited career opportunities.

Job Description

We are looking for a Business Specialist to join our shared services team in Denver, CO!

Where You Will Work 

Our corporate office is located in the Denver Tech Center. Our office spans the top two floors of the building and features expansive views of the mountains and the downtown skyline. 

AIR values relationships and the benefits from working side by side with teammates, therefore this position will be in-office 5 days a week to support procurement operations.

What You Will Do

  • Perform analysis and review of business practices and completes requests appropriately meeting our Operations guidelines.
  • Approve and change pricing when appropriate.
  • Review applicant files, ensure all requirements are met, and sign leases.    
  • Override screening in instances of false positive or if it’s the right business decision.
  • Analyze any ledger corrections to the rent and other items.
  • Ensure all applicant deposit refunds are done timely within the allowed parameters for full deposit refund.
  • Partner with Revenue Management, Field Support Group, Regional Property Managers, Area Vice Presidents, and other business owners to analyze and approve various aspects of our business and other tasks as required.

Qualifications

What You Have

  • Bachelor’s Degree in a related field of study or equivalent relevant experience.
  • 1-3 years of related experience.
  • Superior attention to detail.
  • Ability to navigate a computerized data entry system or other relevant applications.  
  • Dependability and proven ability to work independently.
  • The ability to work in a fast-paced environment.
  • History of building strong relationships with team members working remotely.
  • Advanced written and oral communication skills.
  • Intermediate to Advanced skill set with Microsoft Office Suite, OneSite, Entrata, or Yieldstar.
  • Flexible schedule with availability to work during our office hours and potential overtime during peak season. Typical schedule will be Tuesday – Saturday, 10:00am – 7:00pm (hours may vary based on season).

Additional Information

AIR offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with:

  • Expected base pay range of $56,000 - $65,000 annually. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
  • Paid time off including vacation, sick time, and 11 holidays.
  • Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
  • 25% Rent Discount at any AIR community (a rental application is required, and certain exclusions apply).
  • 401(k) plan with employer contribution.
  • Paid parental leave of up to 16 weeks.
  • Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
  • 15 hours of paid time annually for community service.
  • Commuter benefits and pet insurance.
  • Consumer discounts on various products and services.
  • Opportunities for ongoing professional development, leadership training, and career growth.

What You Need to Know

Application Deadline: The initial deadline for applications is 03/28/2025. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Average salary estimate

$60500 / YEARLY (est.)
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$56000K
$65000K

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What You Should Know About Leasing Admin Business Specialist, AIR Communities

Join AIR Communities as a Leasing Admin Business Specialist in beautiful Denver, CO! At AIR Communities, we pride ourselves on being one of the leading owners and operators of multifamily housing, delivering quality properties across major markets. This position is part of our dedicated shared services team and plays a crucial role in supporting our procurement operations. You'll be immersed in a vibrant office environment located in the Denver Tech Center, complete with stunning views of the mountains and skyline – a great place to be a part of a collaborative team! As a Business Specialist, you’ll dive into various responsibilities, from analyzing business practices to approving lease applications and making pricing adjustments as needed. Your keen attention to detail will be essential for reviewing applicant files, ensuring all requirements are met, and overseeing timely deposit refunds. You’ll partner directly with Revenue Management and Regional Property Managers, making critical decisions that help shape our operations. We're looking for someone with a knack for building strong relationships, a Bachelor’s degree or relevant experience, and familiarity with data entry systems and Microsoft Office. If you thrive in a fast-paced environment and value teamwork, this role could be the perfect fit for you. Join us at AIR, where your contributions are recognized and rewarded with competitive pay, benefits, and a commitment to your growth and success!

Frequently Asked Questions (FAQs) for Leasing Admin Business Specialist Role at AIR Communities
What are the responsibilities of a Leasing Admin Business Specialist at AIR Communities?

As a Leasing Admin Business Specialist at AIR Communities, your responsibilities will include analyzing and reviewing business practices, approving lease requests, and navigating pricing changes efficiently. You’ll ensure that applicant files meet all necessary requirements, manage the refund of deposits, and work closely with various teams such as Revenue Management and Regional Property Managers. Overall, this role is integral to ensuring smooth procurement operations and effective tenant management.

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What qualifications do I need to become a Leasing Admin Business Specialist at AIR Communities?

To qualify for the position of Leasing Admin Business Specialist at AIR Communities, candidates should possess a Bachelor’s Degree in a related field or relevant experience. Ideally, you’ll have 1-3 years of related experience, superior attention to detail, and the capability to work independently in a fast-paced environment. Proficiency with data entry systems and an intermediate to advanced understanding of Microsoft Office Suite is crucial. Good communication skills are also a must for interaction with team members.

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What does the typical work schedule look like for the Leasing Admin Business Specialist role at AIR Communities?

The typical work schedule for a Leasing Admin Business Specialist at AIR Communities is Tuesday to Saturday, from 10:00 am to 7:00 pm, although hours may vary during peak seasons. The role will require you to be in the office five days a week to foster collaboration and support procurement operations effectively.

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What benefits can I expect as a Leasing Admin Business Specialist at AIR Communities?

As a Leasing Admin Business Specialist at AIR Communities, you can expect a competitive compensation package that includes a base salary of $56,000 - $65,000 annually, along with various benefits. These encompass paid time off, medical and dental insurance options, a 401(k) plan with employer contributions, and opportunities for professional development. You’ll also enjoy perks like a rent discount at any AIR community, paid parental leave, and tuition assistance for job-related certifications.

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How can I enhance my application for the Leasing Admin Business Specialist position at AIR Communities?

To enhance your application for the Leasing Admin Business Specialist position at AIR Communities, focus on highlighting your relevant experience in leasing or property management, detailing your attention to detail and relationship-building skills. Mention any proficiency in automated data entry systems and demonstrate your ability to thrive in fast-paced environments. Tailoring your resume to showcase your effective communication skills and collaborative work style will also make a positive impression.

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Common Interview Questions for Leasing Admin Business Specialist
What relevant experience do you have for the Leasing Admin Business Specialist position at AIR Communities?

When addressing your relevant experience, share specific examples of your previous roles in leasing or administrative positions. Highlight key responsibilities you undertook, such as managing lease agreements, handling tenant communications, or conducting data analysis. Emphasizing how your skills directly align with the duties of a Leasing Admin Business Specialist at AIR will demonstrate your suitability for the role.

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How do you prioritize tasks while dealing with multiple responsibilities?

Employers love to hear about your organizational skills and ability to handle multiple tasks efficiently. Illustrate your prioritization strategy by outlining how you assess urgency and importance and use tools or methods (like to-do lists or project management software) to keep track of deadlines. Sharing a specific instance where you successfully managed competing priorities will give your answer depth.

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Can you provide an example of how you've built strong relationships in your previous roles?

Building relationships is crucial for a Leasing Admin Business Specialist at AIR Communities. Draw on a past experience where you effectively fostered relationships with colleagues or clients. Discuss methods you used, such as regular communication, trust-building, and problem-solving initiatives that helped establish rapport. This approach shows your interpersonal skills, which are vital for this role.

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What do you know about AIR Communities and our company culture?

Researching AIR Communities ahead of time will allow you to speak confidently about its values, such as integrity, respect, and collaboration. Share what excites you about the company culture, such as the emphasis on teamwork and ongoing professional development. Connecting your personal values with the company’s mission will make your answer stand out.

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How would you handle a situation where you need to override a screening decision for an applicant?

In situations where screening results are uncertain, it’s essential to analyze the context carefully. Discuss your approach to evaluating each case based on relevant guidelines and business principles, ensuring any override is justified. Clearly communicate your reasoning to your team and ensure compliance with company policies, as this reflects your dependability and decision-making skills.

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Describe your experience with leasing contracts and processes.

When discussing your experience with leasing contracts, be thorough in detailing the various stages you are familiar with, such as drafting, reviewing, and signing leases. Mention any relevant software you've used, like OneSite or Entrata, and emphasize how you ensure compliance with legal requirements. Providing a real-life scenario where you successfully managed a leasing process will lend credibility to your expertise.

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What attracts you to the Leasing Admin Business Specialist position at AIR Communities?

Articulate your passion for the multifamily housing industry and how the Leasing Admin Business Specialist role resonates with your career goals. Highlight your enthusiasm for working in a team-focused environment, your interest in procurement operations, and the appeal of contributing to AIR's mission. A clear alignment between your aspirations and the company’s objectives will strengthen your candidacy.

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How do you ensure accuracy in your data entry tasks?

Accuracy is paramount in the role of a Leasing Admin Business Specialist. Discuss specific strategies you employ, such as double-checking entries, utilizing software features for error-checking, and creating checklists to validate your work. Providing examples of how your attention to detail has positively impacted previous projects will emphasize your meticulous nature.

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What steps would you take to resolve an issue with an applicant's deposit refund?

When resolving issues related to deposit refunds, consider detailing the steps you would follow, starting with reviewing the applicant's file and verifying all requirements have been met. Communication should include clearly informing the applicant about the process and the reason for the delay (if applicable). Your focus on transparency and compliance with company policy will demonstrate good customer service practices.

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How do you handle feedback and criticism in a professional environment?

Discuss your willingness to accept feedback as a means of growth. Share examples where you received constructive criticism and how you applied it to enhance your performance or resolve issues. Conveying a positive attitude towards feedback shows that you can thrive in a collaborative environment, which is aligned with the culture at AIR Communities.

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Apartment Income REIT Corp., also known as AIR Communities, owns and operates apartment communities throughout the United States. AIR Communities manages properties professionally in the majority of major markets, including Boston, Philadelphia, L...

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Full-time, on-site
DATE POSTED
March 28, 2025

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