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Manager Assistant - Finance Controllership - job 6 of 6

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.
How will you make an impact in this role?

Manager Assistant – Finance Control Management and SOX Governance & Advisory (FCM & SOX) and Finance Data Technology & Transformation (FTD&T), Controllership (Finance) 

The Manager Assistant to the Vice President – FCM&SOX and FTD&T plays a vital leadership and strategic role in the effective operation of the Controllership organization, driving and supporting high profile initiatives on behalf of FCM&SOX, FTD&T, and the broader organization. The Manager Assistant (MA) is highly visible within the organization and is a member of the FCM&SOX and FTD&T senior leadership team. 

The FCM&SOX organization is comprised of approximately 100 colleagues and partners with business units and staff groups across American Express to ensure financial integrity and a strong control environment. This team is focused on enabling and delivering the highest standards for risk and control management across Finance and the broader enterprise 

The FTD&T organization is comprised of approximately 130 colleagues and represents Finance to set strategy and direct Technology investments. This team is focused on driving Finance technology and data modernizations, improving control management and seeking innovative capabilities by partnering with Technology, Finance and Enterprise stakeholders.  

Responsibilities include:

  • Drive ideation and completion of high priority deliverables on behalf of the global team, including ensuring the execution of pan-Controllership initiatives, overseeing organizational strategy, and creating key presentations for internal and external constituents, including the Deputy and Corporate Controller, Deficiency Evaluation Committee, Control Management Town Halls, and FinTech Steering Committee.

  • Serves as a trusted advisor to the FCM&SOX and FTD&T leadership teams, respectfully challenging leaders to help drive discussion and decision-making.

  • Collaborates closely with CEG and other Controllership leaders to set and execute talent, performance, development and compensation initiatives/reviews. 

  • Collaborates closely with the Corporate Controller Chief of Staff team to support broader Controllership initiatives.

  • Lead the budgeting and forecasting for the team, including annual budget exercise, monthly tracking of actuals, compilation of risks and opportunities, and preparation of monthly budget analysis package.

  • Lead the goal setting, PMP/Talent Assessment processes, year-end compensation, training and development, employee recognition and employee engagement initiatives and events.

  • Align with Leadership Team members and their offices on initiatives, ensuring completion of key deliverables.

  • Oversee global team communications efforts, including driving town halls and various other presentations and speaking engagements for the VPs. 


Required Qualifications:

The ideal candidate will possess the following characteristics and skills:

  • Builds and leverages relationships, using a strong network of partnerships across the organization to drive deliverables to closure.

  • Influences respectfully beyond direct authority and across band levels to drive results.

  • Handles multiple responsibilities concurrently, pivoting as circumstances change and staying calm under pressure.

  • Ability to transform ideas and concepts into clear and concise presentations

  • Envision and drive plans for medium- and long-term initiatives.

  • Well-organized and cares for attention to details.

  • Ability to understand financial concepts and experience working with P&L’s and forecasting/budget process.

  • Employs agile and resilient mindset in changing circumstances and focuses on continuous improvement opportunities.

  • Communicates effectively, both in written and verbal mediums; presents with confidence.

  • Exemplifies high emotional intelligence; able to handle sensitive and confidential matters with discretion.

  • Bachelor’s degree in finance / accounting / technology required.

  • Minimum 5+ years’ experience in Finance / Technology / Control Management related role. 

 

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$117500 / YEARLY (est.)
min
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$80000K
$155000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager Assistant - Finance Controllership, American Express

At American Express, we are on the lookout for a dynamic and engaging Manager Assistant in Finance Controllership who can support our Vice President of FCM&SOX and FTD&T. Based in the bustling heart of New York City, this role is pivotal to the effective operation of our Controllership organization. Picture yourself leading high-priority initiatives, overseeing strategic projects, and working closely with senior leadership to ensure our financial integrity across the board. You’ll be the go-to person for managing budgeting and forecasting processes, while also collaborating with various teams to execute talent and performance initiatives. If you love transforming ideas into impactful presentations and enjoy working in a fast-paced environment that challenges you to pivot and adapt, this position is perfect for you. With approximately 100 colleagues in FCM&SOX alone, you’ll help drive our mission to deliver the highest standards for risk and control management. You’ll also help bridge the finance and technology gap by supporting innovative capabilities through collaboration with key stakeholders. Join us and contribute to a culture where your ideas are heard, and your career is nurtured. Here at Team Amex, we believe that when you’re backed up by the right team, your potential is limitless. Experience a fulfilling career while making substantial impacts within the finance sector. Ready to explore the opportunities that await you with American Express? Your journey starts here!

Frequently Asked Questions (FAQs) for Manager Assistant - Finance Controllership Role at American Express
What are the responsibilities of a Manager Assistant in Finance Controllership at American Express?

The Manager Assistant in Finance Controllership at American Express plays a crucial role in driving strategic initiatives within the Controllership organization. Key responsibilities include managing high-priority deliverables, leading budgeting and forecasting processes, and collaborating with senior leadership to execute various projects. Additionally, you’ll oversee team communications and support performance and talent development initiatives.

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What qualifications are required for the Manager Assistant role in Finance Controllership at American Express?

For the Manager Assistant position in Finance Controllership at American Express, candidates are required to hold a Bachelor’s degree in finance, accounting, or technology. Furthermore, a minimum of 5 years of experience in finance or technology-related roles is essential. Strong organizational, communication, and interpersonal skills, alongside the ability to manage multiple projects under pressure, are vital attributes for this role.

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What skills should a Manager Assistant possess to succeed at American Express?

A successful Manager Assistant in Finance Controllership at American Express must build and leverage relationships, exhibit high emotional intelligence, and have a strong understanding of financial concepts. Skills in handling multiple responsibilities, clarity in communication, and the ability to influence others are crucial for driving impactful results within the organization.

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What kind of projects will a Manager Assistant in Finance Controllership work on at American Express?

As a Manager Assistant in Finance Controllership at American Express, you'll work on high-profile initiatives that involve financial planning and control management. Projects may include creating presentations for senior executives, driving strategic discussions with various teams, and collaborating on talent reviews and compensation initiatives, which play a vital role in shaping the financial stability of the organization.

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What are the career growth opportunities for a Manager Assistant in Finance Controllership at American Express?

There are ample career growth opportunities for a Manager Assistant in Finance Controllership at American Express. By taking advantage of diverse roles offered in finance and technology, as well as engaging in ongoing training and development programs, you can advance your career while contributing to innovative financial strategies that steer the company's direction.

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Common Interview Questions for Manager Assistant - Finance Controllership
How do you prioritize multiple tasks as a Manager Assistant in Finance Controllership?

To effectively prioritize multiple tasks as a Manager Assistant, I assess deadlines, the impact of each task on the overall project, and the resources available. I prefer to use project management tools to maintain organization and often collaborate with team members to ensure alignment.

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Can you describe your experience with financial forecasting and budgeting?

In my previous roles, I have handled financial forecasting and budgeting by utilizing historical data and market research to project future revenues and expenses. I maintained close communication with stakeholders to refine assumptions, ensuring accurate and effective forecasting processes.

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How would you approach improving the control management processes at American Express?

Improving control management processes at American Express involves assessing current practices through stakeholder feedback and performance metrics. I would advocate for using advanced data analytics tools to track and analyze control efficiencies, ensuring suggestions are supported by factual insights.

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What strategies do you employ to ensure you're an effective communication liaison?

I ensure that I remain an effective communication liaison by tailoring my communication style to suit different audiences and always seeking feedback. I employ various channels to relay important information and foster an environment that encourages open dialogue among teams.

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Give an example of a time when you successfully influenced a decision in your organization.

There was an instance where I recommended a change in our financial tracking system based on analytics insights. I presented a detailed impact analysis to senior management, highlighting potential efficiency gains, which ultimately led to successfully influencing the decision.

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How do you handle sensitive and confidential matters in the workplace?

Handling sensitive matters requires a high level of discretion and integrity. I adhere strictly to confidentiality policies, ensuring that any privileged information is shared only with authorized individuals, thus fostering trust within the team.

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What do you believe is the most challenging aspect of being a Manager Assistant in Finance Controllership?

The most challenging aspect is balancing the rapid pace of change in finance regulations while ensuring compliance. Staying updated on industry trends and fostering a proactive mindset among teams helps in navigating these challenges effectively.

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How do you foster a positive working environment within your team?

I foster a positive working environment by recognizing team efforts, encouraging collaboration, and providing opportunities for professional development. Regular check-ins and team-building activities also help strengthen team relationships and morale.

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What tools or technologies are you familiar with for managing finance processes?

I am familiar with various finance management tools, including Excel for data analysis, ERP systems like SAP for financial reporting, and collaboration tools such as Slack for efficient team communication and project tracking.

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How would you support the larger organizational strategy in your role?

Supporting the larger organizational strategy involves aligning my tasks with the company mission and goals. I regularly consult with leadership to understand strategic objectives and ensure that my team's initiatives are contributing to these goals.

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Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
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Full-time, hybrid
DATE POSTED
April 2, 2025

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