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Manager-Compliance - job 21 of 22

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Global Compliance & Ethics team plays a critical role in protecting American Express, our brand and colleagues through practical, solution-focused guidance on regulatory and ethics-related matters. Within Global Merchant and Network Services Compliance, the Global Network Partnerships Compliance team performs second-line oversight of the Global Network Partnerships business, ensuring a robust and sustainable compliance risk management framework.

Global Network Partnership deliver business growth through the licensing of card issuing and merchant acquiring activities to external financial institutions. These classify as participants on the American Express Global Network and, as such, are subject to the American Express Global Network Services Business and Operational Policies (AEGNS BOP), in addition to applicable local laws and regulations.

Responsibilities

Reporting to the Director, Compliance Global Network Partnerships US and EMEA, the Compliance Manager will be responsible for: 

  • Supporting the development, implementation and execution of a Compliance oversight program for Global Network Partnerships, including in the areas of participant due diligence, business development and partner management    
  • Effective challenge and oversight of GNP risk reduction and mitigation activities, as required under the Compliance Risk Management Program and the broader Operational Risk Program
  • Supporting the annual Control and Compliance evaluation process, Compliance Risk Assessment, Compliance Monitoring & Testing
  • Collaborating with a broad group of stakeholders including General Counsel Office, Global Financial Crimes Compliance, Global Privacy Office, GMNS Control Management and broader GNS business teams, to ensure compliance with Enterprise-wide policies and procedures and local regulatory requirements applicable to the operations of the American Express network.   
  • Providing Compliance advisory and credible challenge in the development and evolution of centrally managed GNS policies, products, capabilities, processes and controls to enable the business to comply with applicable laws and regulations

Requirements:

  • Experience in executing Compliance risk management and oversight programs in a matrix organization, addressing regulatory requirements including in the areas of Anti-Money Laundering, Sanctions, Anti-Corruption, Data Privacy, Business Conduct and Payments Regulations
  • Compliance expertise in risk assessment, risk identification, articulation and escalation
  • Expertise in control evaluation, including control design and effectiveness
  • Experience in independent testing, auditing an asset
  • Excellent written and oral communication skills
  • Strong analytical skills and attention to detail 
  • Ability to manage and drive assignments to completion, take on additional responsibilities and prioritize work in a constantly changing and deadline-driven environment
  • Working knowledge of the payments industry, licensing models, network operations desirable   
  • University Degree and/or Compliance qualifications   

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$127500 / YEARLY (est.)
min
max
$90000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager-Compliance, American Express

At American Express, we’re excited to welcome a new Manager-Compliance to our dynamic team in New York, New York! You’ll be stepping into a role where you can make a real difference by ensuring compliance within our Global Network Partnerships. Imagine being part of a team that fosters growth while keeping integrity and customer experience at the heart of everything we do. As a leader, you'll support the development and implementation of compliance oversight programs, engage directly with key stakeholders, and provide critical guidance to ensure our operations meet both local regulatory requirements and our high internal standards. You’ll have the opportunity to leverage one of the most valuable datasets in the world, tackling challenges like identity fraud and driving innovative solutions for our customers. Your experience in compliance risk management will thrive here as you effectively challenge risk reduction strategies and support compliance evaluations. Plus, the benefits and development opportunities at American Express will allow you to grow your career in exciting ways. Join us at Team Amex, and together we’ll lead the way toward a more compliant and customer-focused future!

Frequently Asked Questions (FAQs) for Manager-Compliance Role at American Express
What are the primary responsibilities of the Manager-Compliance at American Express?

As a Manager-Compliance at American Express, your primary responsibilities include developing and executing a robust compliance oversight program for Global Network Partnerships. You’ll oversee participant due diligence, collaborate with stakeholders to ensure compliance with regulatory requirements, and provide guidance on compliance-related matters that affect the operational policies of our network. Your role will be pivotal in ensuring that compliance frameworks are effective and that they contribute to minimizing compliance risks.

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What qualifications do I need to apply for the Manager-Compliance position at American Express?

To apply for the Manager-Compliance position at American Express, candidates typically need a university degree and/or compliance qualifications. Additionally, experience in executing compliance risk management programs, familiarity with regulatory requirements, and expertise in risk assessment and control evaluation are crucial. Strong analytical skills, excellent communication abilities, and a good understanding of the payments industry are also essential to excel in this role.

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How does American Express support the professional growth of the Manager-Compliance?

American Express is committed to supporting the professional growth of its employees, including those in the Manager-Compliance role. You’ll have access to career development and training opportunities designed to enhance your skill set. Furthermore, through our flexible working model, you can choose an environment that best suits your work style, ensuring that you remain engaged and productive while continually advancing your career.

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What is the salary range for a Manager-Compliance at American Express?

The salary range for the Manager-Compliance position at American Express ranges from $90,000 to $165,000 annually, plus bonuses and benefits. The final compensation is determined based on factors such as location, experience, and other relevant job-related factors, ensuring that we recognize and reward your contributions appropriately.

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What types of benefits does American Express offer for the Manager-Compliance role?

As a Manager-Compliance at American Express, you will enjoy a comprehensive benefits package that includes competitive salaries, bonus incentives, a 6% company match on retirement savings, extensive health and wellness support, and flexible working arrangements. These benefits are designed to support your physical, financial, and mental well-being throughout various life stages.

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Common Interview Questions for Manager-Compliance
Can you describe your experience with compliance risk management programs?

When answering this question, highlight your specific experiences in implementing and overseeing compliance risk management programs, including any challenges you faced and how you overcame them. Mention key regulations you’ve worked with, and showcase your understanding of compliance frameworks relevant to the financial industry.

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How do you stay current with regulatory changes that affect compliance?

To respond effectively, discuss your strategies for staying updated on regulatory changes. This could include subscribing to compliance-focused newsletters, participating in relevant industry webinars, joining professional networks, and regularly reviewing guidance from regulatory bodies. Emphasize your proactive approach to integrating these changes into compliance practices.

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Describe a time you identified a compliance risk and how you handled it.

Share a specific example demonstrating your analytical skills and problem-solving abilities. Clearly outline the nature of the compliance risk, the steps you took to address it, and what the outcome was. This illustrates your ability to navigate compliance challenges effectively.

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What is your approach to collaborating with various stakeholders within a compliance framework?

Highlight your experience working cross-functionally with stakeholders such as Legal, Financial Crimes Compliance, and Privacy teams. Explain your communication and collaboration techniques, and give examples of how you successfully facilitated compliance initiatives in a matrix organization.

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Can you explain how you evaluate compliance controls for effectiveness?

Discuss the methods you employ for assessing the design and effectiveness of compliance controls. Mention key metrics or tools you use and share examples to demonstrate how you ensure that controls are not just in place but are functioning effectively to mitigate risks.

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What strategies do you employ to train others on compliance policies?

When responding, share your approach to designing training programs for compliance policies. Emphasize interactive training methods, the importance of tailoring content to different audiences, and how you assess understanding and application of compliance concepts.

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How do you handle deadlines and pressure in a compliance role?

Describe your time management strategies and discuss specific techniques you use to prioritize tasks and manage workload. Share any relevant examples where you successfully met tight deadlines while maintaining compliance standards.

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What role do data analytics play in compliance risk management?

Explain the significance of data analytics in your compliance work. Discuss how you leverage data to identify trends, assess risks, and monitor compliance efforts. Be sure to mention any tools or methodologies you have employed in this area.

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How do you approach compliance audits?

Detail your process for preparing for compliance audits, including how you assess current controls and documentation. Discuss your proactive measures to ensure the company meets audit expectations and how you handle findings post-audit.

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What motivates you to work in compliance, particularly at American Express?

Share your passion for compliance and integrity, and how these align with American Express’s values. Discuss the positive impact compliance can have on the business and customers, and express your enthusiasm for being part of a team at a reputable company focused on ethical practices.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2262 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 11, 2025

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