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VP/LFO, Technology Operations & FinOps Finance - job 1 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Description

American Express Technology is a critical Enterprise Service, serving as the backbone for all we do, from providing the underlying infrastructure of the company to building core products and services we deliver to our customers.  The vision of Technology is to power American Express growth with trust and efficiency.  Financial decision support is a key ingredient to enabling this vision, and the Vice President - Technology Operations & FinOps Finance will be responsible for providing this support to the Technology Operations organization.  The VP will partner closely with the Technology Leadership Team to identify and execute cost optimization practices, provide financial results reporting, lead planning & forecasting for the Tech Operations budget ($2B+), and provide financial oversight and due diligence for large-scale technology strategic initiatives.

 

  • You will partner closely with Technology and Finance teams to make the following impacts:
  • Drive key decision support and analytics for $2B+ Technology Operations budget and provide end-to-end support of broader Technology initiatives
  • Identify and implement opportunities for process improvement and automation to increase transparency, while strengthening governance around Technology Operations
  • Analyze, prepare, and communicate Results, Plans, and Outlook to Senior Leadership and Technology business partners in line with planning processes and timelines
  • Perform financial due diligence on complex hardware and software deals
  • Provide strategic thought and technical leadership in the planning and execution of large-scale Technology initiatives from ideation to implementation
  • Partner with the Business to evolve the Enterprise FinOps practice, providing consumption visibility of Technology Operations costs in conjunction with increased Public Cloud adoption
  • Perform due diligence on new M&As, specifically ensuring integration and/or divestiture needs for Technology are embedded in the up-front deal financials
  • Lead a team of professionals in New York and Phoenix
  • Support ad hoc analyses as needs arise
  • Build tools and capabilities to support all of the above

 

Qualifications: 

  • 10+ years leading, developing, and mentoring high-performing teams
  • Experience in leading financial planning & analysis, or related function
  • Experience in driving transformational change – setting organizational objectives, collaborating and influencing constituents, and building and inspiring teams
  • Prior direct experience and active working knowledge of FinOps practices
  • Superior problem-solving, organizational and analytical skills, strong learning agility and willingness to embrace new challenges
  • Confident and clear communication and relationship building skills, with the ability to influence executive leaders and drive progress in decision-making
  • Proven track record of driving results across multiple channels and initiatives in a fast-paced and dynamic environment
  • Strong relationship leader with ability to influence and collaborate across organizational boundaries.  Adept at balancing priorities and customers to manage tight deadlines
  • Strong working knowledge of data systems and tools is a plus.
  • Prior experience in or supporting technology is preferred.
  • Bachelor’s degree required, Master’s degree or professional certification preferred

Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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Average salary estimate

$222500 / YEARLY (est.)
min
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$185000K
$260000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About VP/LFO, Technology Operations & FinOps Finance, American Express

Are you ready to take your career to the next level? Join American Express as a Vice President of Technology Operations & FinOps Finance in sunny Phoenix, Arizona! At American Express, we believe that with the right support, teams can achieve outstanding results. As a key player in our Technology division, you will provide essential financial decision support for our massive $2B+ Tech Operations budget. You'll collaborate closely with the Technology Leadership Team to optimize our financial practices and improve transparency, ensuring that our long-term strategies are well-founded. This role not only demands sharp financial acumen but also excellent relationship-building skills as you will work across various departments to implement large-scale technology initiatives and improvements. You’ll lead a high-performing team, empowering them to drive impactful change while being an integral part of a culture that values diversity and integrity. If you’re passionate about fostering an inclusive environment and leading transformational financial practices, then the opportunity awaits you here at American Express. Together, we can craft a brighter future!

Frequently Asked Questions (FAQs) for VP/LFO, Technology Operations & FinOps Finance Role at American Express
What are the main responsibilities of the VP/LFO, Technology Operations & FinOps Finance at American Express?

The Vice President of Technology Operations & FinOps Finance at American Express is primarily responsible for managing a $2B+ budget, providing financial decision support, leading planning and forecasting, and conducting financial due diligence on large-scale tech initiatives. You will also drive process improvements and automation while collaborating with multiple teams to enhance transparency and governance around technology operations.

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What qualifications are required for the VP/LFO position at American Express?

To qualify for the VP/LFO, Technology Operations & FinOps Finance at American Express, candidates should have over 10 years of leadership experience, particularly in financial planning and analysis. A bachelor's degree is required, while a master's degree or professional certification is preferred. Candidates should demonstrate superior problem-solving abilities, strong analytical skills, and the capacity to influence and inspire cross-functional teams.

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How does American Express support the career development of its VP/LFO employees?

American Express is committed to the professional growth of its colleagues, offering an array of career development and training opportunities. Employees in the VP/LFO, Technology Operations & FinOps Finance role will have access to mentorship programs, skill-building workshops, and an environment that fosters continuous learning to help them achieve their career aspirations.

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What is the salary range for the VP/LFO, Technology Operations & FinOps Finance role at American Express?

The salary range for the VP/LFO, Technology Operations & FinOps Finance position at American Express is between $185,000.00 to $260,000.00 annually, excluding additional bonuses and equity options. The final compensation will take into account factors such as location, experience, and qualifications.

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What benefits does American Express offer to its VP/LFO employees?

American Express offers a comprehensive benefits package for its VP/LFO, Technology Operations & FinOps Finance role, which includes competitive salaries, bonus incentives, retirement savings plans with company matching, medical and dental insurance, generous parental leave policies, wellness resources, and more. The company promotes a holistic approach to colleague well-being.

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Common Interview Questions for VP/LFO, Technology Operations & FinOps Finance
How would you approach financial planning for a $2B technology budget?

When approaching financial planning for a $2B technology budget, I would leverage analytical tools to assess past financial performances, identify trends, and work collaboratively with cross-functional teams to forecast future needs. It's also critical to establish clear priorities and performance metrics to ensure the budget aligns with strategic goals.

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Can you describe a time when you successfully led a financial transformation initiative?

In a previous role, I led a financial transformation initiative where we redesigned our forecasting processes. By implementing a new analytics framework, we improved forecasting accuracy by 30%, which helped us make informed operational decisions that drove profitability.

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What strategies would you implement to improve cost transparency in technology operations?

To enhance cost transparency in technology operations, I would introduce detailed financial reporting and metrics tracking that highlight resource consumption patterns. Engaging in regular audits and stakeholder meetings helps ensure all team members have insight into budget allocations, facilitating better decision-making and accountability.

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How do you ensure alignment with senior leadership regarding financial objectives?

I prioritize consistent communication with senior leadership, presenting clear financial insights paired with strategic recommendations. Regularly scheduled updates and strategic planning sessions are critical for maintaining alignment with their vision and addressing any emerging concerns.

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What experience do you have with cloud adoption and its financial implications?

I have extensive experience with cloud adoption, particularly in analyzing its financial impact on operational budgets. I address how cloud costs shift from capital to operational expenses and ensure that financial reporting reflects these changes accurately for strategic planning.

Join Rise to see the full answer
How do you manage competing priorities when leading a high-performing team?

To manage competing priorities effectively within a high-performing team, I prioritize tasks based on their strategic importance and deadlines. I empower team members by allowing flexibility in how they achieve goals, thus fostering productivity while ensuring everyone feels supported in balancing their workload.

Join Rise to see the full answer
Describe your approach to process improvement in finance operations.

My approach to process improvement involves conducting thorough analyses to identify inefficiencies and collaborating with stakeholders to redesign workflows. I advocate for data-driven decision-making to help refine processes continuously and adopt automation where possible to streamline operations.

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What tools and data systems are you proficient with in financial management?

I am proficient with several financial management tools, including ERP and budgeting software like SAP and Oracle, which enhance our financial forecasting and analysis capabilities. Additionally, I utilize data visualization tools like Tableau to present complex data in an easily understandable format for stakeholders.

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How would you lead a finance team through a significant organizational change?

Leading a finance team through significant organizational change requires transparent communication, outlining the vision and objectives of the change, and ensuring team members feel supported throughout the transition. I would also advocate for training opportunities to help the team adapt to new processes and technologies.

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How have you handled financial due diligence in M&A situations in the past?

In previous M&A situations, my priorities were to ensure comprehensive financial due diligence by assessing integration needs and analyzing underlying financials to create accurate valuation models. Close collaboration with legal and operational teams helped ensure a smooth transition and successful merger.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

737 jobs
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 4, 2025

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