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Job details

Production Coordinator

Description

  

About the company 

Ardmore Home Design (AHD), founded in 2008, is a privately owned, fast-paced, founder-led entrepreneurial company where we value people with strong skills to make our products and processes better every day. We design, sell, and distribute luxury home décor globally to interior designers and boutique/luxury retailers. The AHD family of wholesale brands includes Made Goods (flagship furniture made from unique materials), Pigeon & Poodle (home and bath accessories), Blue Pheasant (handcrafted tabletop products) and Burton James (seating home furnishing). 

We are looking for an efficient Production Coordinator to join our furniture company's production team. The ideal candidate will be responsible to place purchase orders, communicate with our overseas agents, and troubleshoot any issue with all products from specific countries. This individual embraces and supports our in-person/on-site work culture and embodies our company values of Ownership, Collaboration and Respect


Job Responsibilities:

· Place purchase orders to overseas agents and continue updated purchase order shipment status in our ERP/Portal

· Communicate with overseas agent via email to address all production related requests/issues

· Prepare weekly payments of deposit, container, and commission

· Review backorders and new collection launch, sample POs with vendor of your territory to ensure delivery date meets expectation

· Facilitate price increase with vendor and submit on our portal for management review

· Work with agents and vendors to resolve production issues

· Collaborate with Sales and Hospitality team to ensure production arrives on time

· Arrange air shipment with vendor and work with warehouse receiving team to receive

· Review container QC, packaging, labeling, and RMA related issue and address to vendors

· Review vendor documentation such as BOL, packing list, to enter container information in ERP

· Gather and update product information such as dimension, weight, material, etc. from manufacture



Requirements

  •  Bachelor's degree is preferred
  • 2+ year of experience in production coordinator or related field
  • Excellent communication and interpersonal skills· Business written skills with strong attention to detail 
  • Ability to multi-task and prioritize different tasks to meet multiple deadlines
  • Experience in the furniture manufacturing industry preferred
  • Suggestion on solution with presented problems

As a Production Coordinator, you will be a key contributor to AHD production team. You will have the opportunity to work with a talented team of professionals and make a significant impact on the company's success. 


  • Physical Requirements: The physical demands described here are representative of those that are required by an employee to successfully perform the essential functions of this job. 
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently      required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms. 
  • The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 35 pounds. Specific      vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. 
  • Ability to work in open environment with fluctuating temperatures and standard lighting.
  • Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
  • Required to use stairwells to attend meetings and engage with employees on multiple floors throughout building.

Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.


Compensation: Starting base pay: $23.00 - $26.00 per hour. Exact compensation may vary based on skills, experience, and location.  

Average salary estimate

$50992 / YEARLY (est.)
min
max
$47840K
$54144K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Production Coordinator, Ardmore Home Design

At Ardmore Home Design (AHD), we're on the lookout for a talented Production Coordinator to add to our vibrant team in sunny California! Since 2008, we've carved a niche in the luxury home décor market, providing stunning products to interior designers and boutique retailers around the globe. As a Production Coordinator, you will play a vital role in our production team, ensuring seamless operations with our overseas agents and troubleshooting any hurdles that may arise. Your responsibilities will include placing purchase orders, managing shipment statuses through our ERP system, and coordinating production timelines with our sales and hospitality teams. If you thrive in a fast-paced, collaborative environment, and you have a knack for problem-solving, we want to hear from you! You’ll work closely with vendors to resolve production issues, track down and gather essential product information, and ensure our merchandise meets quality standards before it reaches customers. This is a fantastic opportunity to embed yourself in a company that truly values teamwork and respect, whilst honing your communication and multitasking skills. If you're ready to make a difference and grow with us, apply today to join the AHD family where your contribution will be appreciated and recognized!

Frequently Asked Questions (FAQs) for Production Coordinator Role at Ardmore Home Design
What are the responsibilities of a Production Coordinator at Ardmore Home Design?

As a Production Coordinator at Ardmore Home Design, your responsibilities will include placing purchase orders, communicating with overseas agents, and addressing any production-related issues. You'll manage the status of shipments in our ERP system, prepare payments, and work closely with vendors to ensure timely delivery of products. Collaborating with the Sales and Hospitality team is crucial to maintaining our standards of service.

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What qualifications are required for the Production Coordinator position at Ardmore Home Design?

To qualify for the Production Coordinator position at Ardmore Home Design, candidates should ideally hold a bachelor's degree and possess at least two years of experience in a related field. Strong communication skills, attention to detail, and the ability to multitask effectively are essential. Experience in the furniture manufacturing industry is preferred but not mandatory.

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How does Ardmore Home Design value teamwork in the Production Coordinator role?

At Ardmore Home Design, teamwork is an integral part of our success. As a Production Coordinator, you'll collaborate with various teams, including Sales and Hospitality, to ensure that our products are delivered on time and meet quality expectations. We believe that ownership, collaboration, and respect are key values that drive our team's success.

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What challenges might a Production Coordinator face at Ardmore Home Design?

A Production Coordinator at Ardmore Home Design may encounter challenges such as addressing shipment delays, managing communications with overseas agents, and resolving production issues with vendors. Being able to identify problems and suggest solutions is vital in overcoming these challenges smoothly.

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What is the work environment like for a Production Coordinator at Ardmore Home Design?

The work environment for a Production Coordinator at Ardmore Home Design is dynamic and fast-paced. You'll typically work in an open environment where collaboration is encouraged. Being adaptable to fluctuating temperatures and working on computers for extended hours is part of the role.

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Common Interview Questions for Production Coordinator
What experience do you have that makes you a good fit for the Production Coordinator role at Ardmore Home Design?

When answering this question, highlight specific experiences related to production coordination, such as any prior roles in manufacturing or logistics. Discuss your ability to manage orders, communicate effectively with vendors, and your understanding of the furniture industry as it relates to Ardmore Home Design.

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How do you prioritize tasks when managing multiple projects as a Production Coordinator?

Demonstrate your organizational skills by describing a method you use for prioritizing tasks. You can talk about using tools like project management software or lists to keep track of deadlines and responsibilities while ensuring all teams remain informed.

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Can you provide an example of a time you resolved a production issue?

Share a specific instance where you identified a problem, whether it was a delay in shipment or a production quality issue. Explain your approach to addressing the problem, the steps you took to communicate with stakeholders, and the outcome of your efforts.

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What strategies do you use to communicate with overseas vendors effectively?

Discuss your experience and strategies for clear communication. Whether it's through regular status emails, utilizing video calls, or ensuring that language barriers are overcome by being concise or using visuals, emphasize your proactive approach to maintain productive relationships.

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What tools or systems are you familiar with for managing production schedules?

Talk about any experience you have with ERP systems or project management tools. Mention specific software you've used, how you utilized them to optimize production flows, and any reporting functionalities that helped track progress and issues.

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How do you handle tight deadlines in a fast-paced environment?

Share techniques you use to remain calm and focused when facing tight deadlines. This can include breaking tasks into smaller steps, setting shorter goals, and ensuring that you keep communication lines open with your team to manage expectations.

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Describe your experience working in a team-oriented environment.

Reflect on your past work experiences and how you've contributed to a team. Describe situations where you collaborated to achieve a common goal, illustrating your commitment to teamwork and how it ties into Ardmore Home Design's values of collaboration.

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What challenges do you anticipate in the Production Coordinator position?

Identify challenges based on the job description, such as managing supplier relationships or ensuring products meet quality standards. Talk about how you would approach these challenges proactively, setting the tone for your ability to adapt.

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How would you gather and update product information for our inventory system?

Explain a methodical approach to gathering data efficiently from vendors. Describe how you ensure accuracy, such as double-checking dimensions, weights, and materials before entering them into the inventory system.

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Why do you want to work at Ardmore Home Design as a Production Coordinator?

Articulate your passion for luxury home décor and your admiration for Ardmore Home Design's commitment to quality and innovation. Share how the company’s values align with your personal and professional aspirations.

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Full-time, on-site
DATE POSTED
April 3, 2025

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