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Logistics Area Location Manager

Overview

TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service “white glove” delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price.

 

The Area Location Manager helps to manage the success of our operation in multiple high-volume home delivery environments. Due to the unique challenges of the industry, it is essential that applicants possess the skills necessary for success in performance-based environments that focus on client service, urgency, and continuous improvement. The Area Location Manager reports directly to the Regional Director.

 

Key Responsibilities:

  • Manage daily responsibilities of In-Home Delivery contract carrier teams.
  • Routing daily routes within Dispatch Track for each delivery team.
  • Dispatching 5+ in home delivery teams through multiple stops.
  • Completing weekly billing + claims forms and submitting through NetSuite.
  • P+L Budgeting responsibility.
  • Daily and weekly collection of operational data and performance report assessments.
  • Recruit and maintain a roster of high performing independent contract carrier delivery teams.
  • Daily stand-up chats with teams before loading out.
  • Daily supervision of load out to ensure product quality assurance is being conducted.
  • Local ride behind routes to ensure satisfaction of customers by carrier teams.
  • Ensuring daily truck inspections + safety measures are met.
  • Build relationships and establish effective communication with customers, clients, and staff to ensure continued and expanding operating improvements.
  • Other duties may be assigned.

Your Wellness is our Focus:

  • Medical, dental, and vision for employees and dependents
  • Employee, Spousal, and Child Life Insurance

Financial Wellbeing:

  • Generous 401(k) matching retirement plans
  • Pre-tax savings plans, HSA

Flexibility and Time Off:

  • Paid time off including vacation, holidays, and disability leave.

Employment Type & Hours: 

  • Full-time position that will consist of 40 hours per week.
  • Main location: Indianapolis, IN with 2-3 other additional remote management locations required
  • Hours are 6:00am to 2:00pm, Tuesday - Saturday
  • Possible overtime during peak season
  • Position available October 2025

TopHAT is an EO employer - Veterans/Disabled and other protected categories.

Qualifications

What You'll Need:

  • High School Diploma/Equivalent. Associate degree preferred. 
  • 2-4 years' job-related experience and/or a combination of both education and experience are required.
  • Previous management/Netsuite/P&L/ experience is a plus.

  • Effective problem-solving, oral, and written communication skills.
  • Knowledge of DOT regulations are preferred.

  • Ability to establish and maintain effective working relationships with employees, clients, and other outside organizations.

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Logistics Area Location Manager, Atlas Van Lines

As a Logistics Area Location Manager at TopHAT Logistical Solutions in Indianapolis, you'll be at the forefront of ensuring our delivery operations run smoothly and efficiently. With over 12 years of experience under our belt, we pride ourselves on providing top-notch ‘white glove’ delivery services across the United States and Canada. In this role, you'll manage the daily responsibilities of our high-performing independent contract carrier teams within a fast-paced, home delivery environment. Your expertise will come into play as you route daily deliveries, oversee team performances, and maintain communication with customers and staff to drive continuous improvements. You're not just calling the shots; you'll also ride alongside our teams to ensure top-notch client satisfaction. You’ll have ownership over budgeting and operational data analysis, making your insights crucial to our bottom-line success. We value our team members and offer competitive benefits, including medical coverage, a robust 401(k) plan, and generous paid time off. If you have a knack for problem-solving and thrive in a results-driven atmosphere, join us in revolutionizing the delivery experience at TopHAT.

Frequently Asked Questions (FAQs) for Logistics Area Location Manager Role at Atlas Van Lines
What responsibilities does a Logistics Area Location Manager at TopHAT Logistical Solutions in Indianapolis have?

As a Logistics Area Location Manager at TopHAT Logistical Solutions, your key responsibilities will include managing daily operations of in-home delivery contract teams, routing daily deliveries, overseeing performance reports, as well as budgeting and ensuring product quality assurance. You will also be responsible for maintaining effective communication with clients and the team.

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What qualifications are required for the Logistics Area Location Manager position at TopHAT?

To qualify for the Logistics Area Location Manager role at TopHAT Logistical Solutions, candidates should have a High School Diploma or equivalent, with an associate degree preferred. Additionally, 2-4 years of job-related experience, effective communication skills, and knowledge of DOT regulations are advantageous for this position.

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What is the typical working environment for a Logistics Area Location Manager at TopHAT?

The working environment for a Logistics Area Location Manager at TopHAT is dynamic and fast-paced, involving both office responsibilities and active oversight of delivery operations. You'll be required to engage directly with teams in the field, ensuring that all safety and quality measures are met.

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Can you describe the benefits offered to a Logistics Area Location Manager at TopHAT Logistical Solutions?

TopHAT Logistical Solutions offers a comprehensive benefits package for Logistics Area Location Managers, including medical, dental, and vision insurance, generous 401(k) matching plans, paid time off, and a supportive work environment that emphasizes employee wellness and professional growth.

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What skills are essential for success as a Logistics Area Location Manager at TopHAT in Indianapolis?

Essential skills for a Logistics Area Location Manager at TopHAT include strong problem-solving abilities, effective communication skills, and experience in managing delivery teams. A solid understanding of P&L budgeting and familiarity with software tools such as NetSuite will also give you an advantage in this role.

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Common Interview Questions for Logistics Area Location Manager
How do you prioritize tasks as a Logistics Area Location Manager?

In response to this question, it's crucial to explain how you assess task urgency and impact on overall operations. Describe specific strategies you use to manage multiple priorities effectively, such as creating schedules, delegating tasks, and utilizing performance data for decision-making.

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Can you provide an example of how you handled a delivery issue?

When answering this question, share a specific incident where you faced a delivery challenge. Highlight your analytical skills, problem-solving approaches, and how you engaged your team to resolve the issue, ensuring minimal disruption to customer satisfaction.

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What strategies would you employ to improve team performance?

Discuss various strategies such as setting clear performance targets, regular feedback sessions, and conducting team-building activities. Emphasize the importance of motivation and recognizing individual contributions to foster a high-performance culture.

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How do you ensure compliance with DOT regulations?

To effectively answer this, explain your process for staying informed about DOT regulations and how you implement training and protocols within your teams to ensure adherence. Mention specific measures you take to regularly review compliance and conduct safety checks.

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What experience do you have with budget management?

When responding, highlight any previous experience managing P&L budgets, outlining the methods you used to track expenses and develop financial strategies. Discuss the importance of budget management in achieving operational efficiency and profitability.

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How do you handle conflicts within your delivery team?

Explain how you approach conflict resolution through open communication and mediation. Illustrate your understanding of team dynamics and how you actively work toward solutions that maintain morale and ensure collaboration.

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What technologies or software have you used in logistics management?

Identify any specific tools you've used, such as NetSuite or Dispatch Track, and explain how these technologies have enhanced your operational efficiency. Highlight your willingness to learn new tools that can further optimize delivery processes.

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Describe your leadership style in managing diverse delivery teams.

When answering, focus on your philosophy of leading by example and adapting your leadership style to meet the needs of diverse team members. Discuss how you encourage inclusion and foster a positive team culture through effective communication.

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Can you discuss a time when data analysis influenced your decision-making?

Share a situation where data analysis provided insights that led to an operational change or improvement. Discuss the steps you took to gather data, interpret results, and implement changes based on your findings.

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How do you measure customer satisfaction in a logistics environment?

Discuss methods such as customer feedback surveys, performance metrics like on-time delivery rates, and follow-up communications. Convey your commitment to using this data to continuously improve service levels and address customer concerns promptly.

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The main subsidiary of Atlas World Group, moving company Atlas Van Lines provides transportation of household goods throughout the US and between the US and Canada. The company is one of the largest movers in the US. Atlas Van Lines also offers sp...

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Full-time, hybrid
DATE POSTED
April 8, 2025

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