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Job details

Senior HVAC Service Tech-Itasca, IL

Company Name

ARS-Rescue Rooter

Overview

 

American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.

 

Check out what we offer:

  • Access to insurance available at 31 days of employment
  • Low-cost Medical Insurance options, starting at $5 per week
  • Dental and Vision Insurance options
  • Health Savings Account or Flexible Spending Account
  • 401(k) with company match
  • HSA and Flexible Spending Account
  • Paid Time Off & Holiday Pay
  • Company paid life insurance
  • Learn more by visiting www.myarsrewards.com/ 

 

Responsibilities

At ARS, the value of your customer service delivery will never go unnoticed, the opportunity for career advancement is abundant and the income potential is high! We are seeking HVAC Technicians who can troubleshoot, service, and repair residential heating and cooling systems.

 

Technicians can expect:

  • Year-round full-time work.
  • High performers will have the opportunity to earn more than $100k per year.
  • Paid orientation, paid training, and weekly direct deposit payroll.
  • NO On-Call, NO Overnight work and Flexible Shift Schedules available at most locations.
  • Fully Stocked, Take Home company vehicle and gas card.
  • Professional uniform and cleaning service.
  • Comprehensive Training Opportunities provided by in-house Learning & Development team.
    • Training including but not limited to technical, sales, safety, leadership, systems training.
  • National Network to support professional growth & development and provide transfer opportunities.

As the employer of choice, we offer an Industry-Leading Benefit Package:

  • Choose from one of FOUR health insurance options, starting as low as $5 per week!
  • HSA (Health Savings Account) and annual company contribution for specific plans.
  • FSA (Flexible Spending Account) for specific plans.
  • Dental and Vision Insurance options.
  • 401(k) with weekly match contribution
  • 13 PTO Days + 8 Paid Holidays
  • Company-paid life insurance policy, Short-term disability, long-term disability (additional life insurance options are also available)
  • Discount Programs with our partnered accounts (Childcare, Personal cell phone, auto, insurance, etc.)

Qualifications

  • At least 5 years of RESIDENTIAL HVAC experience.
  • EPA Certification (Certification assistance may be available).
  • A proven work ethic with excellent customer service and communication skills. 
  • Willingness to go into attics, crawl spaces and lift heavy objects on a regular basis.
  • Willingness to put in long, sporadic hours and/or weekends when necessary. 
  • All candidates are required to undergo pre-employment drug screen, background checks and must have a valid drivers license with good driving record.

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available, amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy. 

 

Average salary estimate

$100000 / YEARLY (est.)
min
max
$100000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior HVAC Service Tech-Itasca, IL, ARS-Rescue Rooter

If you're an experienced HVAC technician ready to take your skills to the next level, ARS-Rescue Rooter in Itasca, IL, has an incredible opportunity for you as a Senior HVAC Service Tech. With over 45 years in the industry, we've established ourselves as the largest provider of residential services across the U.S. What sets us apart is not only our commitment to outstanding service but also the extensive support we offer our employees. In this role, you’ll be responsible for troubleshooting, servicing, and repairing residential heating and cooling systems with a focus on delivering excellent customer service. You can expect year-round full-time work, a fully stocked take-home company vehicle, and the chance to boost your earnings to over $100k per year. We offer paid orientation and training, a variety of health insurance options starting as low as $5, a 401(k) plan with company match, and generous paid time off. Moreover, you will have access to comprehensive training opportunities, including technical and leadership development, ensuring you continue to grow in your career. If you have at least 5 years of residential HVAC experience and are ready for a fulfilling career with great benefits, we're excited to hear from you!

Frequently Asked Questions (FAQs) for Senior HVAC Service Tech-Itasca, IL Role at ARS-Rescue Rooter
What are the responsibilities of a Senior HVAC Service Tech at ARS-Rescue Rooter?

As a Senior HVAC Service Tech at ARS-Rescue Rooter, you will be tasked with troubleshooting, servicing, and repairing residential heating and cooling systems. Your role will also involve delivering exceptional customer service, ensuring that each interaction leaves a positive impression on our clients.

Join Rise to see the full answer
What qualifications do I need to apply for the Senior HVAC Service Tech position at ARS-Rescue Rooter?

To qualify for the Senior HVAC Service Tech position at ARS-Rescue Rooter, candidates should have at least 5 years of residential HVAC experience, possess an EPA Certification, and have excellent customer service and communication skills. A valid driver’s license and a clean driving record are also required.

Join Rise to see the full answer
What benefits does ARS-Rescue Rooter offer to its Senior HVAC Service Techs?

ARS-Rescue Rooter offers an industry-leading benefits package that includes multiple health insurance options starting from as low as $5 per week, a 401(k) plan with company matching, generous PTO, and professional development training, among other perks to support your career and well-being.

Join Rise to see the full answer
Is experience required for a Senior HVAC Service Tech at ARS-Rescue Rooter?

Yes, a minimum of 5 years of residential HVAC experience is required for the Senior HVAC Service Tech position at ARS-Rescue Rooter. This experience ensures that you have the technical expertise necessary to excel in this role.

Join Rise to see the full answer
Can I expect flexible work hours as a Senior HVAC Service Tech with ARS-Rescue Rooter?

Yes! One of the advantages of working as a Senior HVAC Service Tech at ARS-Rescue Rooter is the availability of flexible shift schedules. This allows you to enjoy a work-life balance while still meeting our clients' needs.

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Common Interview Questions for Senior HVAC Service Tech-Itasca, IL
What experience do you have with troubleshooting HVAC systems?

When answering this question, highlight specific examples of the HVAC systems you've worked with, the challenges you've faced, and the solutions you implemented. This demonstrates your hands-on experience and problem-solving skills relevant to the Senior HVAC Service Tech role.

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How do you handle difficult customer interactions?

Explain your approach to difficult customer situations by discussing your communication skills, ability to empathize, and how you work to find solutions. Providing an example will illustrate your capability to maintain customer satisfaction, which is crucial for the Senior HVAC Service Tech position.

Join Rise to see the full answer
What steps do you take to ensure safety while on the job?

Discuss your understanding of safety protocols in HVAC work, including using appropriate gear, following guidelines for handling equipment, and ensuring your own safety and that of your team. Mention any specific training you've undergone related to safety.

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Are you comfortable working in attics or crawl spaces?

Affirm your comfort level and willingness to work in such spaces, emphasizing your physical capability and safety protocols you follow. Providing instances of past experiences can strengthen your response.

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What are the most common HVAC issues you’ve encountered?

Identify and briefly explain several common HVAC problems, such as refrigerant leaks or faulty thermostats, demonstrating your in-depth knowledge of HVAC systems. Relating this to how you've resolved similar issues in the past will further showcase your expertise.

Join Rise to see the full answer
How do you stay updated on industry trends and regulations?

Talk about your approach to continuous learning, such as attending workshops, taking courses, or participating in industry webinars. Emphasizing your proactive approach to professional development is key for the Senior HVAC Service Tech role.

Join Rise to see the full answer
Describe a time when you successfully completed a project under a tight deadline.

Outline a specific project that required quick thinking and efficient work, focusing on how you organized your time and resources to meet the deadline. Tailoring the example to relate to HVAC projects can provide a compelling narrative.

Join Rise to see the full answer
What tools and technology are you familiar with for HVAC service?

Provide a list of HVAC tools and technologies you’re proficient with, explaining their purpose and your level of expertise. Mention any advanced systems or diagnostics tools that are relevant to the Senior HVAC Service Tech position.

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Why do you want to work at ARS-Rescue Rooter as a Senior HVAC Service Tech?

Convey your knowledge of ARS-Rescue Rooter’s reputation and values, and articulate how they align with your career goals. Express enthusiasm for the benefits and growth opportunities offered by the company.

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How do you approach team collaboration on HVAC projects?

Discuss your ability to work effectively within a team, sharing experiences where collaboration was essential. Illustrating strong teamwork skills is critical for the Senior HVAC Service Tech role at ARS-Rescue Rooter.

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ARS operates a network of more than 70+ company-owned, locally-managed service locations spanning 24 states, with approximately 7,000 employees. United by Exceptional Service®, the ARS / Rescue Rooter Network serves both residential and light com...

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Full-time, on-site
DATE POSTED
March 29, 2025

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