Office Manager - NYC

The Office Manager at Sei is responsible for overseeing day-to-day office operations, which include vendor coordination, supplies management, scheduling maintenance, and ensuring that the office runs efficiently and professionally. This role also involves organizing and executing events, maintaining an organized office environment, acting as a point of contact for visiting partners, and collaborating with remote teams to support the overall needs of the NYC office.

To be considered for the Office Manager role at Sei, candidates should have demonstrated experience in office management, operations, hospitality, or event coordination. Strong communication skills and a detail-oriented approach are essential. A background that shows comfort in a fast-paced environment and the ability to manage multiple workstreams independently will also be valuable. Bonus points are given for a passion for web3 or prior experience supporting executive teams.

Sei's office culture is vibrant and collaborative, which greatly influences the Office Manager's role. The Office Manager is not only responsible for the operational aspects of the office but also for fostering an environment that encourages creativity and productivity. This means being proactive in problem-solving, ensuring a welcoming atmosphere for team members and partners, and effectively managing events that strengthen community ties.

As an Office Manager at Sei, you will be using several collaborative tools to streamline operations and maintain effective communication. Familiarity with tools like Notion, Slack, and Google Workspace will be beneficial for managing projects, facilitating team communication, and organizing tasks efficiently in a fast-paced environment.

The Office Manager at Sei will assist in organizing a variety of events, including in-person community gatherings, partner meetings, and occasional workshops or seminars hosted within the office space. This involvement requires strong organizational skills and the ability to create a positive and professional atmosphere for all participants.

In managing multiple tasks, I prioritize my workload by assessing urgency and importance. I utilize digital tools like task management software to keep track of deadlines and progress. Moreover, I maintain open communication with team members to understand their needs, allowing me to shift focus when necessary while ensuring that every task is addressed thoroughly.

In my previous role, there was an unexpected tech failure during a critical meeting. I quickly assessed the situation, communicated transparently with the guests, and coordinated with our IT department while setting up alternative arrangements to continue the meeting. The proactive approach not only saved the meeting but also reinforced my ability to handle unexpected challenges.

I ensure excellent hospitality by paying attention to detail and anticipating needs. Prior to events, I lay out a comprehensive checklist that includes catering, seating arrangements, and technology setups. I make it a point to personally welcome guests and check in with them throughout the event to make sure their requirements are met, which creates a warm and inviting atmosphere.

I use a combination of physical arrangements and digital tools to maintain an organized office. Regular decluttering sessions, clearly labeled storage, and an effective filing system for digital documents help keep things orderly. Additionally, I encourage feedback from team members on any improvements we can make to enhance our office setup.

Communication is central to my role as an Office Manager. I facilitate information exchange between departments to support cross-functional coordination, ensure that everyone is aligned on office expectations, and promote a cohesive office culture. Clear communication helps to foster a collaborative environment where everyone feels included and valued.

When faced with a disagreement, I believe in addressing it promptly and impartially. I would initiate a conversation with the conflicting parties, allowing each person to express their perspective while encouraging them to find common ground. My role would involve facilitating a constructive dialogue to help them come to a resolution that respects both sides.

My experience in vendor coordination includes establishing strong relationships with suppliers, negotiating contracts, and managing invoicing processes to ensure timely deliveries. I maintain a spreadsheet that tracks vendor performance and communicate regularly to keep everything running smoothly, which is essential in keeping the office well-supplied and maintained.

I thrive on the dynamic energy of a fast-paced environment. It keeps me engaged and pushes me to be more adaptable and innovative in my problem-solving strategies. The opportunity to collaborate with diverse teams and tackle various challenges on a daily basis is what motivates me to continuously improve and develop my skills.

I approach event planning by first defining clear objectives and then creating a detailed timeline that outlines all necessary steps. I coordinate with relevant stakeholders and vendors to ensure everything is in place—from logistics to catering. Post-event, I gather feedback to evaluate what went well and what could be improved for future events.

Being detail-oriented is crucial for the Office Manager role at Sei because small oversights can have significant impacts on office operations. Whether it’s ensuring supplies are stocked, managing event logistics meticulously, or fostering a welcoming atmosphere, attention to detail ensures that the office functions efficiently and reflects the high standards of our innovative company.