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Product Specialist

Overview

Ready to shape the future of science and global health? ATCC, a pioneer in biomaterials manufacturing, is seeking a Product Specialist to join the Oncology Product Management Team for a hybrid role (3 days in office) based in Gaithersburg, MD. 

The Product Specialist role will support, and drive applications and products designed for new and emerging markets in the Oncology/Cell Biology space. Working within the product management team, they will manage the lifecycle of products, will be a key stakeholder in product information management, and coordinate activities required to successful launch and promote new products and services.

#LI-Hybrid

Responsibilities

  • Product Lifecycle Management: Collaborate with internal stake holders on operational tasks within the product lifecycle to help achieve organizational goals. This involves planning, scheduling, and resolving operational issues related to maintaining inventory levels, quality, and product information. 
  • Drive Customer Engagement: Identify and address consumer needs through direct customer interactions. Provide valuable marketing insights and help execute go-to-market schedules, demand generation campaigns, and field marketing support for products and services.
  • Conduct Market Intelligence: Gather and understand customer needs and industry trends. Collaborate with the Product Manager to translate these insights into short and long-term product road maps, ensuring strategic alignment with market demands.   

Qualifications

  • Bachelor of Science degree in Life Sciences or related areas and 2-5 years of experience or equivalent. 
  • Master’s degree with cell biology R&D, product and or applications in technical/commercial (product support) experience highly preferred.  
  • Excellent communication skills across various audiences, coupled with excellent organizational abilities. Comfortable collaborating in cross-functional settings. 

Benefits

The expected salary range for this position is $80,000 to $85,000 annually. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. In addition to base salary, this role may be eligible for additional incentive compensation including regular merit increases and the corporate bonus program.

 

We Invest in You 

 

  • Health & Wellness: 
    • Comprehensive medical coverage and company paid Life Insurance, Disability Insurance & AD&D
    • Work life balance with Paid Holidays and PTO
    • Fitness and cell phone subsidies, and additional benefits such as Aflac, legal services, and pet insurance
    • Employee Assistance Program offering around-the-clock counseling
  • Financial security: 
    • 401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
    • Exceptional career advancement opportunities, recognition, and rewards
    • Corporate bonus program
  • Mission Focused:
    • Non-profit organization supporting critical life science research
    • We give scientists the tools they need to make discoveries that improve and save lives
    • Contribute to community involvement and social responsibility

 

Join ATCC, where we fuel your success, well-being, and development.  We're a mission focused non-profit Equal Opportunity Employer, championing diversity and inclusivity. When you work at ATCC, you become a part of that mission, one we’ve committed to for almost 100 years. Shape the future of science with us. 

  

ATCC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

 

Average salary estimate

$82500 / YEARLY (est.)
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$80000K
$85000K

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What You Should Know About Product Specialist, ATCC

Are you passionate about science and global health? ATCC is excited to announce an opening for a Product Specialist in our Oncology Product Management Team, based in Gaithersburg, MD. This hybrid role offers a fantastic opportunity to contribute to the development of groundbreaking products and applications in the oncology and cell biology sectors. As a Product Specialist, you'll dive into the product lifecycle, collaborating with internal stakeholders to ensure high-quality inventory management while addressing operational challenges. Your ability to engage directly with customers will be crucial in identifying their needs and translating those insights into effective marketing strategies. You’ll be responsible for gathering market intelligence, helping to craft long-term product roadmaps that align with industry demands. If you hold a Bachelor of Science degree in Life Sciences and have 2-5 years of relevant experience (or equivalent), this could be the perfect role for you. An advanced degree coupled with a strong background in cell biology R&D and technical support is highly preferred. Join us at ATCC, where we’re committed to supporting critical life science research and making a meaningful impact in the community. With comprehensive health benefits, competitive salaries, and a commitment to your professional development, we strive to invest in our team members. If you're ready to shape the future of science and contribute to life-changing discoveries, we want to hear from you!

Frequently Asked Questions (FAQs) for Product Specialist Role at ATCC
What are the responsibilities of a Product Specialist at ATCC?

As a Product Specialist at ATCC, your primary responsibilities will involve managing the product lifecycle, driving customer engagement, and conducting market intelligence. You'll collaborate with various internal teams to oversee operational tasks, ensure high inventory quality, and provide marketing insights. Your role will be essential in launching new products and services within the oncology and cell biology sectors.

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What qualifications do I need to apply for the Product Specialist position at ATCC?

To be considered for the Product Specialist role at ATCC, you should have a Bachelor’s degree in Life Sciences or a related field along with 2-5 years of relevant experience. A Master’s degree in a related area, coupled with experience in cell biology R&D or product support, is highly preferred. Strong communication and organizational skills are also crucial for success in this position.

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What benefits can I expect as a Product Specialist at ATCC?

In addition to a competitive salary ranging from $80,000 to $85,000, Product Specialists at ATCC benefit from comprehensive health insurance coverage, life insurance, and a retirement plan with employer contributions. Other perks include paid holidays, fitness subsidies, and opportunities for professional advancement, all while working for a mission-driven non-profit organization.

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What does the work-life balance look like for a Product Specialist at ATCC?

The work-life balance for a Product Specialist at ATCC is supported through a hybrid work model, allowing flexibility with in-office and remote work. Additionally, employees receive paid time off, company holidays, and access to wellness programs, ensuring employees can maintain their personal well-being while contributing to impactful scientific research.

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How does ATCC contribute to the community through the Product Specialist role?

ATCC aims to empower scientists by providing them with the tools necessary for groundbreaking discoveries that enhance and save lives. By joining as a Product Specialist, you will be part of a mission-focused organization that supports critical life science research and engages in community involvement, fostering social responsibility through its initiatives.

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Common Interview Questions for Product Specialist
Can you explain how you would manage the product lifecycle as a Product Specialist?

When managing the product lifecycle as a Product Specialist, focus on collaborating with diverse teams to harmonize operational tasks, such as planning and scheduling. For example, you might monitor inventory levels closely, ensuring all products meet quality standards while resolving any related operational issues swiftly.

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How would you gather and implement market intelligence in your role?

To gather market intelligence, I would engage in customer consultations to better understand their needs actively. I would then analyze industry trends and competitor offerings, compiling insights and collaborating with the Product Manager to develop strategies that align with market demands while contributing to our product roadmaps.

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Describe a time you successfully drove customer engagement in a previous role.

In a prior position, I initiated direct outreach campaigns to gather feedback from customers. By hosting webinars and creating surveys, I encouraged communication and identified key consumer needs, which we promptly addressed, leading to higher satisfaction rates and increased product adoption.

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What tools or metrics do you use to measure the success of your products?

I typically utilize key performance indicators (KPIs) such as sales growth, customer feedback ratings, and market share metrics to assess product success. By analyzing this data regularly, I can identify areas for improvement and adapt our marketing strategies accordingly.

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How would you handle an issue with product quality that arises during the lifecycle?

In case of a product quality issue, my first step would be to communicate with the quality assurance team to understand the problem comprehensively. I would then implement corrective actions, such as conducting root cause analysis and adjusting manufacturing parameters, while also keeping internal and external stakeholders well-informed throughout the process.

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How do you plan marketing strategies for new product launches?

To plan marketing strategies for new product launches, I start with extensive market research to determine target demographics and trends. Based on my findings, I collaborate with cross-functional teams to develop a comprehensive go-to-market strategy that includes promotional campaigns and outreach activities tailored to resonate with our audience.

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What experience do you have with product documentation and information management?

Throughout my career, I have managed product documentation by creating clear and concise technical documents that detail product specifications and user guides. I ensure that all product information is accurately maintained and can be easily accessed by relevant teams to facilitate efficient product management.

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Can you discuss a challenging project you managed and the outcome?

In a previous role, I managed a challenging project involving the launch of a new bioproduct. We faced tight deadlines and unforeseen hurdles. By leveraging strong group collaboration and maintaining consistent communication, we successfully launched the product on schedule, ultimately resulting in significant market interest.

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What role does teamwork play in a Product Specialist position?

Teamwork is crucial for a Product Specialist as it often involves working collaboratively across different departments, from sales and marketing to research and development. Effective communication and a shared goal among team members ensure that all aspects of product management are aligned for successful outcomes.

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What do you think is the most important quality for a Product Specialist?

I believe the most important quality for a Product Specialist is adaptability. The ability to quickly respond to shifting market demands, customer feedback, and internal challenges is vital to ensure that our products not only meet expectations but also excel in a competitive environment.

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DATE POSTED
April 9, 2025

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