Digital Technical Specialist - Power

As a Digital Technical Specialist - Power at IBM, your primary responsibilities include being the go-to expert for the Power brand, providing technical support during the sales cycle, collaborating with sales teams, positioning the value of products against competition, and building a strong personal brand. Your role is pivotal in understanding clients' needs and delivering tailored solutions.

For the Digital Technical Specialist - Power role at IBM, you need a mix of technical expertise in Power products, strong communication skills, and a collaborative mindset. Familiarity with sales processes and an ability to build client relationships are essential. Moreover, being able to navigate various digital platforms to enhance your personal brand will contribute to your success.

A Digital Technical Specialist - Power supports clients by providing technical insights and facilitating demonstrations, conducting proofs of concept, and leading workshops tailored to client needs. This support helps prospective and existing clients understand the value of IBM's Power products in practical scenarios, guiding their investment decisions.

Collaboration for a Digital Technical Specialist - Power at IBM involves working closely with sales teams, specialists, and other stakeholders using various collaboration tools. This teamwork focuses on identifying opportunities, strategizing for territory management, and sharing insights that benefit the overall sales strategy.

Building a personal brand is crucial for a Digital Technical Specialist - Power at IBM as it enhances your reputation as a trusted expert. A strong personal brand amplifies your influence within the industry, fosters client trust through shared knowledge, and positions you as a go-to resource on platforms like social media, forums, and blogs.

When answering this question, highlight specific experiences you've had with IBM's Power products, including any successful projects and how you leveraged these products to address client needs. Be sure to mention problem-solving scenarios and the outcomes achieved.

Explain your approach to prioritizing tasks by discussing how you assess urgency and client needs. Mention tools or techniques you use for organization, and provide examples of how you effectively managed multiple priorities in past roles.

Share a mix of methods you use, such as subscribing to industry newsletters, attending webinars, or engaging in professional networks and forums. Mention specific instances where this knowledge has directly benefited your work or influenced a client discussion.

Discuss your communication style and provide examples of how you've tailored your messaging to different audiences. Mention how you utilize data, case studies, and real-world examples to convey value, making sure to touch upon a successful presentation that resonated with a client.

Provide a specific example that highlights the collaborative effort, demonstrating how you worked together with the sales team to identify opportunities, overcome challenges, or win a deal. Explain your role and the impact it had on achieving shared goals.

Mention specific collaboration tools you've used, such as CRM software, project management tools, or communication platforms. Highlight how these tools have facilitated smoother processes and improved team dynamics in your previous roles.

Share techniques you use to address objections, emphasizing active listening and empathy. Provide an example where you effectively resolved a client's concern, showcasing your problem-solving skills and commitment to client satisfaction.

Discuss the platforms you use to share expertise, such as LinkedIn or specialized forums. Highlight your content strategy—whether it's sharing articles, writing blogs, or participating in discussions—and how these efforts have positively impacted your professional presence.

Touch on key metrics such as client feedback, conversion rates, or the number of successful demonstrations conducted. Explain how these metrics inform your approach to continuous improvement and adjusting strategies for future sales cycles.

This is your chance to showcase your passion for technology and client service. Articulate how IBM's mission aligns with your values and career aspirations, and discuss what excites you most about the potential to impact clients through the Power brand.