Systems (Sales) Engineer Mid Altantic / Southeast

As a Systems (Sales) Engineer at Forward Networks, your main duties include serving as the primary technical resource for the sales organization, particularly for large enterprise accounts. You will advocate for the product, drive the technology evaluation stage of the sales cycle, establish relationships with customers, develop product demos, and collaborate with internal teams to meet customer requirements.

To qualify for the Systems (Sales) Engineer position at Forward Networks, candidates should have at least 5 years of experience in selling networking solutions to enterprise customers, along with a robust understanding of networking and security solutions. Strong verbal and written communication skills, some scripting experience, and a Bachelor's degree in Computer Science or a related field are also essential.

Communication skills are paramount for a Systems (Sales) Engineer at Forward Networks. You’ll need to effectively communicate technical concepts and business values to diverse stakeholders across all management levels. Good presentation skills are crucial for delivering product demos and addressing customer inquiries during the sales process.

A Systems (Sales) Engineer at Forward Networks should have a strong grasp of networking and security solutions, as well as familiarity with API-driven workflows and scripting languages like Python or Bash. Familiarity with programming logic and hands-on experience in technology evaluation is also highly advantageous.

The expected On-Target Cash Earnings for a Systems (Sales) Engineer at Forward Networks is between $225,000 to $280,000 per year. Compensation is determined by various factors, including experience, job-related skills, and educational background.

When answering this question, highlight specific instances where you successfully worked with large enterprise clients. Discuss your role in the sales process, how you handled technical inquiries, and how your actions led to improved customer relationships and successful outcomes.

In your response, emphasize your strategies for building rapport with customers. Discuss active listening, understanding customer needs, and maintaining open communication throughout the sales process to ensure satisfaction and trust.

Be prepared to explain various scripting languages you've worked with, such as Python or Bash, detailing specific projects where you utilized these skills to solve technical challenges or improve processes within your sales support.

Discuss the methods you employ to keep your knowledge current, such as attending conferences, participating in professional networks, enrolling in courses, and following thought leaders in the networking domain.

Reflect on specific high-pressure moments you've experienced and describe your approach to maintaining composure, collaborating with team members, and focusing on delivering the technical information clients need to make informed decisions.

Illustrate your structured approach to delivering product demos—starting from understanding client needs, customizing the demo content, to engaging the audience and soliciting feedback to gauge interest and address concerns.

Provide a real example where you applied your technical expertise and interpersonal skills to resolve a challenging situation, ultimately converting a hesitant client into a satisfied customer.

Discuss your time management strategies, such as using organizational tools, setting clear priorities, and ensuring effective communication with various sales teams to maintain productivity.

Explain your frameworks for assessing technical feasibility—such as gathering requirements through client talks, analyzing network configurations, and evaluating potential deployment challenges to support your recommendations.

Discuss the advantages of vendor-agnostic technology, including flexibility, cost-effectiveness, and the ability to provide solutions tailored to diverse client environments, showcasing how Forward Networks excels in this area.