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Job details

Recovery Coordinator

Primary City/State:

Tucson, Arizona

Department Name:

Psychiatric General-Clinic

Work Shift:

Day

Job Category:

Clinical Care

Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

In this position you will serve on an Adult Recovery Team (ART) assigned to each patient and acts as the primary point of contact for all ART participants to facilitate meetings and follow-up recommendations to ensure continuity of care and service delivery. This position assists facilitating a patient focused approach to member care providing personal assistance and skills training and other supportive services, to assist patients in improving their behavioral health and wellness. Assists patients in finding and securing personal, organizational, and community resources.

Location:

535 N Wilmot Road Suite 201, Tucson, AZ

Clinic Hours:

Mon - Thus 8:00 am - 7:00 pm

Friday 8:00 am - 5:00 pm

Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 800-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 700 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.

POSITION SUMMARY
This position serves on an Adult Recovery Team (ART) assigned to each patient and acts as the primary point of contact for all ART participants to facilitate meetings and follow-up recommendations to ensure continuity of care and service delivery. This position assists facilitating a patient focused approach to member care providing personal assistance and skills training and other supportive services, to assist patients in improving their behavioral health and wellness. Assists patients in finding and securing personal, organizational, and community resources.

CORE FUNCTIONS
1. Performs on-going assessment of needs and service intensity for members, using identified tools.

2. Assist patients and participants of ART to develop a service plan and coordinates scheduling and availability of services and ensures the patients remains engaged in services. Motivates and educates members to take charge of their wellness and create lasting lifestyle changes.

3. Attends and participates in team meetings, clinical staffing (as needed), court hearings, and other meetings relevant to meeting the treatment needs of patients.

4. Provides referrals to outside providers and community resources in accordance with HIPAA policies.

5. Completes progress notes, other patient record documents and writes comprehensive and timely reports in accordance with agency and funding source guidelines.

6. Assists in coordinating and planning out of home placements and discharges.

7. Ability to accurately read, record and interpret information, including assessments, measures, and diagnostic criteria.

8. Completes all required training by licensing, agency, and funding source or as requested by supervisor and participates in individual and team clinical supervision.

9. Has freedom to determine how best to accomplish functions within established procedures and best practices. Works under the clinical supervision of a Behavioral Health Professional for a minimum of two hours a week. All assessments and progress notes must be approved by the licensed BHP team lead. Provides services to patients enrolled with the Regional Behavioral Health Authority. Requires communication and coordination with the Crisis Response Center, medical providers, Behavioral Health Inpatient providers, law enforcement, courts, other Behavioral Health agencies, the RBHA, and other county, State, and governmental agencies.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Must have 18 credit hours of post-high school education in a field related to behavioral health completed no more than four years before the date the individual begins providing behavioral health services and two years of full time behavioral health work experience; or four years of full time behavioral work experience.

Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS


Bachelor’s degree and at least one year of full time behavioral health experience or has an Associate’s degree and at least two years of full time behavioral health work experience preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Average salary estimate

$50000 / YEARLY (est.)
min
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$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Recovery Coordinator, Banner Health

If you're passionate about making a difference in the lives of others, join Banner University Medical Group as a Recovery Coordinator in Tucson, Arizona! In this vital role, you'll be the main point of contact for the Adult Recovery Team (ART), facilitating crucial meetings and ensuring our patients receive the comprehensive care they need. Your day-to-day will involve helping patients improve their behavioral health and wellness by providing personal assistance and skills training, along with connecting them to vital community resources. As a Recovery Coordinator, one of your core responsibilities will be to assess individual needs and coordinate services, enabling patients to engage fully in their recovery journey. The rhythm of your work will include attending team meetings, development of personalized service plans, and coordinating with healthcare professionals to ensure seamless care delivery. You'll enjoy a supportive environment where professional growth is encouraged and patient wellness is at the forefront of everything we do. During your time at the clinic, you will also gain exposure to various sectors of healthcare, from legal aspects to community partnerships. This opportunity is not just a job; it's a chance to be part of a transformative healthcare experience that changes lives. If you're determined to help others live their best lives, we can't wait to welcome you to our team at the BUMG University Medical Whole Health Clinic.

Frequently Asked Questions (FAQs) for Recovery Coordinator Role at Banner Health
What are the main responsibilities of a Recovery Coordinator at Banner University Medical Group?

As a Recovery Coordinator at Banner University Medical Group, your main responsibilities include serving as the primary point of contact for the Adult Recovery Team, facilitating meetings, developing service plans, conducting assessments, and coordinating care for patients. You will also assist patients in finding community resources and engage them in their recovery process.

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What qualifications are required for the Recovery Coordinator position at BUMG?

To be considered for the Recovery Coordinator position at Banner University Medical Group, candidates must have a high school diploma or GED and possess 18 credit hours of post-high school education in a relevant field, along with two years of full-time behavioral health experience. Alternatively, four years of full-time experience in behavioral health may suffice.

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What is the work environment like for a Recovery Coordinator at BUMG?

The work environment at Banner University Medical Group is collaborative and patient-focused. You will work as part of a team that values communication and continuous learning, and you'll participate in a range of activities, from clinical staffing to direct patient engagement, all aimed at improving behavioral health outcomes.

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How does the Recovery Coordinator ensure continuity of care for patients?

The Recovery Coordinator at Banner University Medical Group ensures continuity of care by regularly assessing patient needs, facilitating communication among team members, and ensuring that each patient has an individualized service plan that addresses their unique challenges. You’ll connect patients with necessary resources and follow up on their progress.

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What type of training is provided for new Recovery Coordinators at Banner University Medical Group?

New Recovery Coordinators at BUMG can expect comprehensive training that includes orientation to the clinic's mission, procedures, and best practices. Ongoing training opportunities will also be available, ensuring you remain up to date with licensing requirements, agency protocols, and approaches that support effective patient care.

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Common Interview Questions for Recovery Coordinator
Can you describe your experience in providing behavioral health support?

When answering this question, reflect on specific roles where you've provided support in behavioral health settings. Share your key responsibilities, how you assessed patient needs, and how your interventions positively impacted their recovery.

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How do you approach developing a service plan for a patient?

You should stress the importance of a patient-centered approach when developing service plans. Discuss how you would involve the patient in creating the plan, ensuring it aligns with their goals and addresses their specific needs and challenges.

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What techniques do you use to motivate patients towards their wellness goals?

Talk about various motivational interviewing techniques, emphasizing your experience in empowering patients. You could mention the importance of setting realistic goals, celebrating small achievements, and ensuring patients feel supported throughout their journey.

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How do you handle conflicts or challenges with patients?

Explain your conflict resolution strategies. You might illustrate a situation where you diffused tension by actively listening to the patient’s concerns, remaining calm, and collaborating with them to find a solution that respects their needs.

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What experience do you have with community resources and referrals?

Highlight your knowledge of local community resources that could benefit patients and give examples of how you've successfully referred individuals to additional support services, emphasizing your role in ensuring they received the help they needed.

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How do you stay organized when managing multiple patients?

Discuss tools and techniques you use to prioritize your tasks, such as keeping detailed notes, using digital tools for scheduling, and setting reminders. Stress that maintaining clear communication with your team members is key to keeping everyone informed and supported.

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Can you explain the importance of HIPAA and confidentiality in your role?

Address the critical role HIPAA plays in protecting patient information. Explain how you ensure compliance—such as by establishing secure communication channels and being mindful of where and how you share patient details.

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What role does teamwork play in the Recovery Coordinator position?

Discuss how a collaborative environment enhances patient care. Stress the importance of open communication with team members, sharing insights, and working together for the best outcomes, as it ultimately benefits the patient.

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What strategies do you employ to remain updated on best practices in behavioral health?

Mention sources like continuing education, recent research, webinars, and professional networking that help you stay informed about evolving best practices in behavioral health, showcasing your commitment to ongoing learning.

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Why do you want to work as a Recovery Coordinator at Banner University Medical Group?

Share your passion for helping others and your interest in working for an organization that prioritizes patient-centered care and community support. Express your enthusiasm for contributing to a mission focused on innovative approaches to health care.

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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 5, 2025

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