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Training Specialist

It's a great feeling to work for a company that does so much good for others around the world!

Bilingual Training Specialists

Academic Requirement: Required – Bachelor’s degree in behavioral sciences, human services or social services; Preferred – 
Master’s degree in behavioral sciences, human services, or social services fields


Certifications: First aid, CPR, Emergency behavior intervention


Work Experience:  Required – With a master’s degree - At least three (3) years of progressive employment experience in these fields that demonstrate supervisory and case management experience OR with bachelor’s degree – At least five (5) years of progressive employment 
experience in these fields that demonstrate supervisory and case management experience; Preferred - Child welfare and experience in working with immigrant populations

Critical Action Items & Measurable Deliverables:

1.   Meet all federal and state regulatory guidelines and standards that are applicable to this position.
2.   Provide release and home study staff relevant training that meets agency, licensing, and contract requirements and the individual needs of each staff.
3.   Consistently provide and update training for state and federally funded programs, community services and other stakeholders.
4.   Develop, maintain, and distribute a staff training calendar that provides staff numerous opportunities for development including evening and overnight shifts.
5.   Maintain a staff training database that provides monthly and quarterly reports related to training and the impact of training on program practices and outcomes.
6.   Maintain post release and home study program personnel files, training records and training certifications.
7.   Develop professional relationships with other peers in the field, including private agencies and supporting agencies.
8.   Work evenings, weekends and holidays as needed or requested by position supervisor.
9.   Implement Compass Connections safety protocols in case of an emergency.
10. Participate in scheduled meetings and team decisions and operations.
11. Maintain confidentiality in all areas of the service population and program operations.
12. Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, the service population, and community members and complying with required dress code at all times.

Other Responsibilities:

1.   Establish and implement a training strategy and goals for the post release and home study programs.
2.   Develop and continually update program training manuals and materials.
3.   Frequently travel from one location to another inclusive of distances greater than 50 miles from home office.
4.   Meet all deadlines required by program supervisor and federal partners.
5.   Foster Care Programs - Support, encourage, and recruit foster parents.

Requirements:

1.   Pass a pre-employment drug screen and random drug screens throughout employment.
2.   Provide proof of work eligibility status upon request.
3.   Pass a pre-employment and biennial criminal background checks.
4.   Demonstrate the ability to:
a.   Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
b.   Work collaboratively with other staff members, service providers and professionals.
c.   Organize and prioritize responsibilities and duties efficiently.

d.   Work in a fast-paced environment and maintain emotional control and professional composure at all times.
e.   Maintain computer literacy required to meet the responsibilities of the position.
f.    Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
5.   Demonstrate a working knowledge of all Compass Connections policies and procedures.

Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

English (United States)

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII  of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

#LI-Other

#LI-Associate

#LI-Full-time

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Training Specialist, BCFS

At Compass Connections in San Antonio, TX, we're dedicated to making a real difference in the lives of individuals and families, and we're looking for a passionate Training Specialist to join our team! As a bilingual Training Specialist, you'll play a pivotal role in shaping our training programs, ensuring that all staff members are well-equipped to provide exceptional care and support. Your work will include developing and implementing comprehensive training strategies tailored to both our post-release and home study programs. With your strong background in behavioral sciences, human services, or social services, you'll draw on your expertise to deliver relevant training that meets both agency and regulatory standards. As you maintain a robust training calendar and database, you'll help our staff access key development opportunities that fit their schedules, even during evenings and weekends when necessary. The ideal candidate will possess at least three years of supervisory and case management experience with a master’s degree, or five years with a bachelor’s, particularly in child welfare and with immigrant populations. We value collaboration and the ability to respond with sensitivity to the diverse needs of our service population, and we expect our Training Specialist to embody these qualities. Additionally, you'll be an essential part of our team, maintaining confidentiality and adhering to our professional standards. If you thrive in a dynamic environment and share our commitment to making a positive impact, we want to hear from you!

Frequently Asked Questions (FAQs) for Training Specialist Role at BCFS
What are the main responsibilities of the Training Specialist at Compass Connections?

As a Training Specialist at Compass Connections, your primary responsibilities will include developing training programs that meet the specific needs of staff working with post-release and home study programs. You'll be tasked with ensuring compliance with federal and state regulations, maintaining training databases, and fostering professional relationships within the community and among peers. Your role also involves creating training materials, conducting sessions, and updating program manuals to ensure the highest quality of training.

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What qualifications do you need to become a Training Specialist at Compass Connections?

To qualify for the position of Training Specialist at Compass Connections, you must hold at least a Bachelor’s degree in behavioral sciences, human services, or social services, with a Master’s degree preferred. Depending on your education, you should have three to five years of progressive experience in relevant fields, demonstrating case management and supervisory skills, preferably with knowledge of child welfare and experience working with immigrant populations.

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What kind of training will I be providing as a Training Specialist at Compass Connections?

As part of your role as a Training Specialist at Compass Connections, you will provide training that encompasses a variety of topics required to meet both agency regulations and staff needs. This includes training on state and federally funded programs, safety protocols, and other vital areas that enhance staff effectiveness and improve service delivery to the population we serve.

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How does the Training Specialist at Compass Connections contribute to employee development?

The Training Specialist at Compass Connections is integral to employee development by designing and implementing training strategies tailored to individual and program needs. By maintaining a detailed training calendar and facilitating professional growth opportunities, you foster an environment where staff can continuously improve their skills and knowledge, ultimately benefiting the clients we serve.

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What kind of work environment can a Training Specialist expect at Compass Connections?

A Training Specialist at Compass Connections can expect a dynamic and collaborative work environment characterized by a commitment to making a positive impact. You'll work with a diverse team who share the belief that they can change lives. Flexibility is also a key element, as you may need to conduct training sessions during evenings and weekends to meet the diverse needs of the staff.

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Common Interview Questions for Training Specialist
What experiences have prepared you for the Training Specialist role at Compass Connections?

Reflect on your previous roles in training or leadership within behavioral sciences or human services. Highlight specific instances where you designed training programs, managed teams, or addressed the needs of diverse populations. Be detailed about the skills you've developed that will benefit your work at Compass Connections.

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How do you approach developing training materials?

Explain your process for aligning training materials with both regulatory standards and the specific needs of staff. Mention your ability to utilize various formats and learning styles to create impactful training modules. Discuss your commitment to continually updating materials based on feedback and program outcomes.

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Can you give an example of how you've handled a challenging training situation?

Choose a relevant situation where you faced resistance or faced a learning curve in your training. Discuss how you approached the challenge, the strategies you applied, and how you ultimately turned it into a success. This will show your problem-solving skills and adaptability.

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What strategies do you use to ensure staff engagement during training?

Share examples of interactive training techniques you utilize to maintain engagement, such as case studies, group discussions, and hands-on activities. Explain your philosophy around creating respectful dialogue and fostering a supportive learning environment.

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How do you keep up with the latest developments in training and human services?

Talk about your commitment to professional development through various channels, such as attending workshops, participating in webinars, reading industry publications, and networking with other professionals. This demonstrates your proactive approach to staying updated and enhancing your knowledge.

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Describe your experience with compliance and regulatory guidelines.

Share specific experiences where you navigated compliance issues and implemented training to address them. Discuss how you ensure ongoing adherence to regulatory guidelines in your training programs.

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How do you measure the effectiveness of your training programs?

Discuss metrics you use to evaluate training success, such as feedback forms, assessments, and performance improvements. Highlight how you adjust programs based on these evaluations to continuously refine the training process.

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What challenges do you anticipate in the Training Specialist role?

Consider potential challenges such as addressing diverse learning needs, meeting regulatory requirements, and maintaining engagement. Discuss how your previous experiences have equipped you to effectively manage these challenges.

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How do you foster collaboration among staff members?

Share your strategies for encouraging a team-oriented approach, such as facilitating team-building activities, creating open channels for communication, and promoting collaborative learning sessions that enhance teamwork and support.

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What do you believe is the key to effective training delivery?

Reflect on the importance of clear communication, adaptability to audience needs, and the use of engaging delivery methods. Your answer should underscore your belief that training is most effective when it resonates with staff and equips them to better serve their clients.

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Full-time, on-site
DATE POSTED
April 3, 2025

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