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Sales Coordinator, Non-Acute Channels (12-month contract)

Job Description Summary

Job Description

We are the makers of possible 

 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

The 12-month contract Sales Coordinator is responsible for supporting the BD Non-Acute sales team and customers in the out-of-hospital space. Priorities include ensuring a positive customer experience while supporting inquiries and managing backorders, and being the primary point of contact for a defined list of customers. The role will also be expected to support conferences and marketing projects as needed. Must be able to work onsite Monday through Thursday in our offices in Mississauga, ON, remote on Fridays.

Responsibilities

  • Support sales team with administrative tasks including inventory updates, backorder and discontinuation management, drop shipments, and sample orders.

  • Respond to customer leads and inquiries ensuring that any concerns are addressed and resolved in a positive and friendly manner and a positive customer experience is maintained.

  • Maintain a strong working knowledge of BD products, competitive devices, and application of products.

  • Build strong relationships with internal and external customers, including BD Customer Service, distribution partners, and identified priority customers.

  • Support Non-Acute Marketing Leader with tasks including conference and event planning, digital campaign coordination, and collateral preparation and distribution.

Skills and Competencies

  • Bilingual in French and English is preferred.

  • Proficiency with SAP and/or JDE and/or Salesforce.com is an asset.

  • Strong knowledge of Microsoft Office software including Excel, Word, PowerPoint, Outlook

  • Ability to prioritize and multi-task to get things done quickly.

  • Strong organizational and interpersonal skills with a creative, problem-solving mindset.

  • Strong Verbal & Written Communication skills.

  • Self-motivated, takes on additional responsibilities, and manages priorities with minimal supervision.

Qualifications and Experience

  • 1+ years experience in a similar role/function.

  • Undergraduate university degree required.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. 

To learn more about BD visit https://bd.com/careers

Great Place to Work® has certified our workplace culture based on your feedback in the Trust Index® survey, and we've just published the news about us on their social media channels. You can check these out here. And if you think your friends and networks would be interested in knowing more about your workplace, sharing these posts is a great way to give them some insight!  

Becton Dickinson is an Equal Opportunity Employer. We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Accessible British Columbia Act, 2021, and any other applicable legislation, including provincial human rights legislation, Becton Dickinson will provide reasonable accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform us of any accommodation(s) you require by contacting HR at 1-855-234-3577. 

#earlycareer

Required Skills

Optional Skills

.

Primary Work Location

CAN Mississauga - Derry Road West

Additional Locations

Work Shift

Average salary estimate

$45000 / YEARLY (est.)
min
max
$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Coordinator, Non-Acute Channels (12-month contract), bdx

Hey there! Are you ready to kick-start your career in sales? BD is looking for a passionate Sales Coordinator for Non-Acute Channels in Mississauga, and this is your chance to make a difference in the health technology space! In this 12-month contract role, you’ll be an essential part of our dynamic Non-Acute sales team, ensuring a stellar experience for our customers out of the hospital setting. You’ll handle inquiries, manage backorders, and act as the go-to contact for a dedicated list of clients. Collaboration is key here; you'll also assist with marketing projects and support conferences, helping to showcase our innovative MedTech products. We want someone who’s organized, enjoys multitasking, and has a flair for problem-solving. If you’ve got Bilingual skills in French and English, that’s a bonus! Familiarity with tools like SAP or Salesforce.com could set you apart as a standout candidate. With 1+ years of relevant experience and a university degree, you’ll thrive in our supportive environment, where learning and growth are encouraged. Let’s work together to make health possible globally—after all, at BD, every day is an opportunity to transform ideas into reality!

Frequently Asked Questions (FAQs) for Sales Coordinator, Non-Acute Channels (12-month contract) Role at bdx
What are the main responsibilities of a Sales Coordinator at BD?

As a Sales Coordinator at BD, your main responsibilities include supporting the sales team with a variety of administrative tasks such as managing backorders, handling customer inquiries, and maintaining product knowledge. You’ll play a vital role in ensuring that our customers have a smooth experience, build relationships with internal teams, and assist in marketing initiatives like event planning.

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What qualifications do I need for the Sales Coordinator position at BD?

To qualify for the Sales Coordinator role at BD, you should have at least 1 year of experience in a similar capacity along with an undergraduate degree. Being bilingual in French and English is preferred, and experience with software systems like SAP, JDE, or Salesforce.com will enhance your candidacy. Strong computer skills, especially in Microsoft Office, and excellent communication abilities are also essential.

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How does BD support career growth for Sales Coordinators?

At BD, career growth is a key component of our culture. As a Sales Coordinator, you will be encouraged to learn and take on new challenges. Our environment supports professional development through various opportunities and learning resources, allowing you to refine your skills while contributing to meaningful projects.

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What is the work environment like for a Sales Coordinator at BD?

The work environment for a Sales Coordinator at BD is collaborative and dynamic. With a focus on team interaction, you will be in the office four days a week, promoting creativity and effective problem-solving. Fridays will allow for remote work, providing you with flexibility while you succeed in your role.

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What type of skills are essential for success as a Sales Coordinator at BD?

Successful Sales Coordinators at BD exhibit strong organizational skills, the ability to prioritize tasks effectively, and excellent interpersonal communication. Creativity in problem-solving and a self-motivated attitude are critical to navigating our fast-paced healthcare setting successfully.

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Common Interview Questions for Sales Coordinator, Non-Acute Channels (12-month contract)
Can you explain your experience with managing customer inquiries in a sales role?

When responding to this question, share specific examples of how you’ve handled customer inquiries in the past. Highlight your ability to address concerns promptly and maintain a positive tone to ensure customer satisfaction. Discuss any tools you used to track inquiries and follow-up processes.

Join Rise to see the full answer
How do you prioritize tasks in a busy sales environment?

In answering this question, outline your method for task prioritization. Discuss how you determine urgency and importance, citing examples from previous roles where your organization has led to improved efficiency or customer satisfaction.

Join Rise to see the full answer
Describe a time when you resolved a difficult issue for a customer.

Use the STAR method (Situation, Task, Action, Result) to illustrate a scenario where you effectively resolved an issue. Explaining the complexities faced while showcasing your problem-solving skills will demonstrate your capability to handle challenges in the Sales Coordinator role at BD.

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What do you know about BD and our products?

Before the interview, research BD and familiarize yourself with our products and mission. Highlight your understanding of our commitment to advancing health and discuss specific product lines relevant to the Sales Coordinator position, showing your dedication and suitability for the role.

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How do you handle backorders and ensure a seamless process?

Talk about your experience managing backorders in past positions. Explain the steps you take to monitor inventory levels, communicate with customers regarding delays, and work closely with the sales team to find solutions, showcasing your proactive approach.

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What strategies would you employ to support the sales team effectively?

Discuss various strategies, such as proactive communication, efficient data management, and supporting marketing initiatives. Emphasize your role in building relationships with internal and external stakeholders, which can enhance team success.

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How do you approach teamwork in a sales environment?

Elaborate on your understanding of the importance of collaboration. Share examples from previous settings where teamwork led to success, showcasing your ability to work harmoniously within a diverse group.

Join Rise to see the full answer
What tools or software are you familiar with that would assist you in this role?

Enumerate any relevant tools such as SAP, Salesforce.com, or Microsoft Office that you’ve used effectively. Share specific processes and how these tools enhanced your productivity in previous roles.

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Can you describe your communication style when interacting with clients?

Reflect on your preferred communication style, balancing professionalism with approachability. Give examples of how adapting your communication has positively affected client relationships, particularly in maintaining engagement and trust.

Join Rise to see the full answer
Why do you want to work as a Sales Coordinator at BD?

Express your enthusiasm for the role and the company. Discuss BD's commitment to innovation in health technology and how aligning your career goals with their mission excites you. Share how you can contribute to their objectives in the Sales Coordinator position.

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DATE POSTED
April 6, 2025

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