Commission Sales Associate - Furniture and Bedding, Full Time - Palm Beach Gardens

As a Commission Sales Associate at Bloomingdale’s in Palm Beach Gardens, your primary responsibilities include guiding customers through their shopping journeys, fostering long-term relationships in-store and online, and ensuring a seamless experience. You’ll actively engage with customers, identify their needs, and occasionally promote our Loyalty programs. Additionally, maintaining operational excellence is crucial, which includes floor upkeep and merchandising duties.

To qualify as a Commission Sales Associate at Bloomingdale’s, a High School Diploma or equivalent is required. We value strong interpersonal skills, creativity in addressing customer needs, and open communication. Candidates should be able to work flexible hours, including evenings, weekends, and holidays, to align with our retail operations.

Commission Sales Associates at Bloomingdale’s enjoy a range of benefits from day one, including medical, dental, and vision insurance for eligible colleagues, flexible scheduling, paid time off, and a 401(k) plan. Plus, you’ll have access to discounts at Bloomingdale’s and Macy’s stores, as well as bonus earning opportunities to amplify your income!

Bloomingdale’s is dedicated to fostering growth potential for its employees. As a Commission Sales Associate, you’ll receive continuous training and development opportunities to enhance your skills and advance your career. With a supportive team culture and leadership that values every voice, you’ll find you're in an environment that encourages both personal and professional growth.

Bloomingdale’s stands out as a vibrant place to work, blending fun with an aspirational shopping experience. As a Commission Sales Associate, you contribute to a culture that values diversity, creativity, and collaboration. The opportunity to engage with a dynamic range of products while serving diverse customer needs makes your role truly unique at Bloomingdale’s.

Start by calmly listening to the customer's concerns to demonstrate empathy. Address the issue with a positive attitude and offer solutions while seeking to understand their needs. It’s crucial to keep communication open and ensure the customer feels valued and heard.

Prepare by detailing a specific instance where you went the extra mile for a customer. Discuss how you identified their needs and provided personalized solutions, emphasizing the importance of exceptional service in a retail environment like Bloomingdale’s.

Focus on building relationships through exceptional service and engaging conversations. Leverage your knowledge of products and promotions, and don’t hesitate to use technology to streamline the sales process, driving the customer journey toward a successful conclusion.

Share your passion for fashion by mentioning various resources like fashion magazines, blogs, and social media. Explain how you enjoy staying informed about the latest trends, allowing you to better assist customers with their fashion needs.

Discuss how you view teamwork as essential in achieving sales goals and fostering a positive work environment. Share examples of successful collaborations with colleagues that led to better customer service outcomes.

Approach the customer with a friendly demeanor, asking open-ended questions to understand their shopping needs. Offering assistance and recommendations based on what they express can encourage their interest and create a more personalized shopping experience.

Express your understanding of Bloomingdale’s mission to provide a unique and enjoyable shopping experience. Illustrate how the company strives to connect with customers through meaningful interactions and exceptional service.

Emphasize the importance of operational excellence in retail. Share how you would ensure that the sales floor meets merchandising standards and remains organized, focusing on creating an appealing shopping environment.

Detail your past experience in retail or any customer service role where you honed your interpersonal skills. Highlight instances where you successfully managed customer relationships and contributed to positive shopping experiences.

Reflect on Bloomingdale’s reputation for fashion, customer service, and collaborative culture. Discuss your passion for retail and how this position aligns with your skills and career goals, conveying enthusiasm about being part of such an innovative team.