Advisory Director- Technology Solution Group - TSG

As an Advisory Director in the Technology Solution Group at BPM, you'll consult with business stakeholders to gather and translate business requirements into technical solutions, particularly using NetSuite and OpenAir. Your role will involve configuring these systems, documenting specifications, assisting with third-party integrations, and ensuring that the technology delivered meets the clients' needs on time. Additionally, you'll provide training and ongoing support for users, showcasing your commitment to excellence and the BPM standard.

For the Advisory Director role at BPM, candidates should have extensive knowledge of NetSuite and OpenAir, with at least 5 years of hands-on experience. A strong background in implementing and integrating these systems is essential, along with a solid understanding of project-based accounting and SaaS revenue models. A Bachelor’s degree in a relevant field is preferred, with a Master’s degree being a valuable addition. Strong communication skills and a passion for problem-solving are also key traits we seek.

At BPM, we take professional development seriously. As an Advisory Director, you'll have access to BPM University, which offers workshops, seminars, and resources to assist in your continuous learning and credentialing efforts, such as CPA exam resources. With opportunities for tuition reimbursement and a dedicated coaching program, you can enhance your skills and advance your career while contributing positively to our teams and clients.

BPM values a healthy work-life balance for its employees and offers flexible work arrangements, including remote work options for the Advisory Director position. This ensures that you can perform at your best while taking care of your personal life. With our supportive environment, we believe in flexibility that empowers you to thrive in both your career and home life.

BPM boasts a caring and community-centric culture, making it a great place for Advisory Directors and all employees. Our unique entrepreneurial spirit drives inclusion and innovation, ensuring everyone feels valued and heard. We prioritize collaborative efforts and actively foster an environment where personal development and team contribution are at the forefront, making you feel like a pivotal part of something much larger than just a job.

In your answer, highlight specific projects where you've utilized NetSuite extensively. Discuss how you identified user needs, configured the system, and delivered enhancements that improved processes or user experience. Mention your familiarity with various modules and any custom scripts you may have scripted, demonstrating your comprehensive understanding of NetSuite’s capabilities and your expertise relevant to the BPM role.

Explain your process for consulting with stakeholders, emphasizing active listening and effective communication. Detail how you facilitate discussions to articulate their needs and translate those into actionable business solutions. Provide an example of how you turned gathered requirements into practical enhancements on a previous project, showcasing your collaboration and analytical skills.

Discuss your systematic approach to troubleshooting, including analyzing data, verifying configurations, and collaborating with technical teams for resolution. Provide an example of how your troubleshooting efforts led to a significant improvement in a solution's performance or client satisfaction. This shows your methodical problem-solving skills and commitment to delivering quality outcomes.

Share relevant projects where you've led OpenAir implementations, describing your role in the project lifespan. Highlight particular challenges you faced, the solutions you developed, and how you ensured client satisfaction throughout the implementation process. This reflects your implementation expertise and project management capabilities, relevant to BPM's expectations.

Illustrate your prioritization strategy, discussing how you assess urgency, impact, and resource availability to make informed decisions. Share a situation where you effectively managed multiple priorities and successfully delivered results for clients within deadlines, demonstrating your organizational skills that align with BPM's dynamic work culture.

Provide an example of when you had to simplify a complex technical concept for a non-tech stakeholder. Discuss your approach to break down jargon and utilize relatable analogies or visuals, showing your ability to communicate effectively and ensure understanding, which is pivotal for the advisory role at BPM.

Describe your methodology for conducting training sessions, emphasizing your focus on personalized instruction and creating supportive learning environments. Provide details on how you develop training materials suitable for different learning styles, ensuring all users are comfortable and confident in using new systems, aligning with BPM's commitment to client support.

Discuss your proactive measures to address project delays, including reassessing tasks, communicating openly with stakeholders, and identifying necessary resource adjustments. Provide an example that highlights your problem-solving capabilities and demonstrates your commitment to steering projects back on track effectively while maintaining client satisfaction.

Share your thoughts on current technological trends, particularly those impacting the SaaS and technology consulting landscapes. Discuss how they could potentially influence BPM’s offerings or client strategies, demonstrating your forward-thinking mindset and alignment with BPM's innovative approach.

Illustrate your strategies for fostering open communication with your team, such as regular check-ins and utilizing collaboration tools. Discuss how you promote transparency and encourage team members to share insights and feedback, ensuring everyone is aligned and contributing effectively to project goals—key elements that BPM values in teamwork.