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Engineering Manager - Deliverability

Brevo is the leading and fast-growing Customer Relationship Management (CRM) suite designed to enable millions of organizations to connect with people using technology for their success. Our platform gives businesses a unified view of the entire customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, SMS, WhatsApp, Chat, and much more. Today, more than 500,000 businesses across 180 countries, including Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales. Brevo reached €142M ARR in 2023 (40% growth year on year) and has close to 1,000 employees globally.


We are looking for an experienced Engineering Manager - Deliverability to lead our efforts in optimizing email deliverability across a platform serving 500K+ clients. In this role, you will drive a data-driven strategy to enhance deliverability performance, develop monitoring systems to detect anomalies, and transform data into actionable insights. You will manage and mentor a cross-functional team, collaborate with product teams to develop client-facing features, and establish key deliverability metrics and reporting systems.


As Engineering Manager - Deliverability, you will:
  • Lead a data-driven deliverability optimization strategy across our platform serving 500k+ clients
  • Build and implement comprehensive monitoring and observability systems to detect anomalies in deliverability patterns
  • Develop analytics frameworks to transform deliverability data into actionable insights
  • Manage and mentor a cross-functional team of developers, data analysts, and deliverability operations specialists
  • Establish and optimize deliverability metrics, KPIs, and reporting systems
  • Collaborate with product teams to design and implement client-facing deliverability features
  • Partner with level 1 and level 2 support to create effective tools and training programs for client support
  • Stay current on email technology, trends, and regulations. Build relationships with ISPs to ensure optimal email delivery.
  • Define and implement technical best practices and architecture design ensuring high-quality software development and scalability.
  • Oversee project planning, tasks prioritisation, and allocate resources effectively to meet deadlines.


What will contribute to your success:
  • 5+ years of experience in email deliverability, preferably in a high-volume environment
  • Strong data analysis and visualization skills with experience building monitoring systems
  • Proven track record managing technical teams and driving performance
  • Deep understanding of email infrastructure, ISP requirements, and deliverability best practices
  • Experience with data processing technologies and analytics platforms
  • Knowledge of email authentication protocols (SPF, DKIM, DMARC)
  • Excellent communication skills to translate technical deliverability concepts to various stakeholders
  • Background in SaaS or email service provider environments is highly desirable


What we offer:
  • A unique opportunity to join an international and collaborative scale-up environment in a hyper-growth context
  • Meal vouchers - Swile (12,5 € per day)
  • Excellent private health care, of which 70% is covered by the company
  • RTT
  • Bi-annual global company offsite; inter-office trips (when the current sanitary situation permits)
  • Work's council benefits (Leeto)
  • Social, green and rainbow alliance committees to take care of environmental and social matters
  • Several services related to prevention, health and personal and professional well-being on Welii platform
  • Very competitive referral program
  • Second parent leave: 1 month of fully paid leave
  • Kids leave: additional time off if your children are sick and need you
  • English and French classes, and over 155000 courses available on Udemy
  • Budget to support your workspace at home
  • A modern office in a central location with free fruits, drinks & lots of fun activities
  • Relocation package and visa sponsorship for international talents
  • Sustainable Mobility Package if you choose to commute to work on a mechanical or electric bike
  • ...and more!


Brevo puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination. 


Brevo values work-life balance and offers flexible working hours and remote work. This policy is based on a mutual understanding between the Head of, Managers, and Team Members.

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Average salary estimate

$97500 / YEARLY (est.)
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$85000K
$110000K

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What You Should Know About Engineering Manager - Deliverability, Brevo

At Brevo, a leading Customer Relationship Management (CRM) suite, we’re on a mission to help organizations connect with their audiences using innovative technology. Based in Paris, we’re embracing rapid growth, and that's why we're on the lookout for an Engineering Manager - Deliverability to join our dynamic team. This isn’t just any role; you’ll be at the forefront of optimizing email deliverability for over 500,000 clients worldwide! You'll drive a data-driven strategy, develop advanced monitoring systems, and turn complex data into actionable insights. As a mentor to a cross-functional team, you’ll collaborate with product teams to create awesome client-facing features while establishing key performance metrics. If you have a strong foundation in email infrastructure and a knack for managing tech teams, this is the place for you! You'll play a key role in ensuring our platform not only performs well but excels, maintaining our reputation for reliability as we empower our clients—including big names like Louis Vuitton and eBay. Plus, at Brevo, we believe in fostering an environment that embraces diversity and supports work-life balance. Joining our team means you're stepping into a vibrant culture where your contributions make a real difference. So if you’re ready to elevate deliverability to new heights while enjoying perks like meal vouchers, health benefits, and flexible working arrangements, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Engineering Manager - Deliverability Role at Brevo
What are the responsibilities of the Engineering Manager - Deliverability at Brevo?

As the Engineering Manager - Deliverability at Brevo, your responsibilities will include leading a data-driven optimization strategy for email deliverability across our platform. You will build comprehensive monitoring and observability systems, develop analytics frameworks, and establish key deliverability metrics. Additionally, you'll manage a talented cross-functional team, collaborate closely with product teams on client-facing features, and ensure compliance with email protocols and regulations.

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What qualifications are required for the Engineering Manager - Deliverability position at Brevo?

To qualify for the Engineering Manager - Deliverability role at Brevo, candidates should possess a minimum of 5 years' experience in email deliverability, ideally in a high-volume setting. Strong data analysis and visualization skills, along with a proven track record in managing technical teams, are essential. Familiarity with email infrastructure, ISP requirements, and data processing technologies will significantly benefit applicants.

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What unique benefits does Brevo offer to the Engineering Manager - Deliverability?

Brevo provides an array of unique benefits for the Engineering Manager - Deliverability, including meal vouchers, excellent private healthcare coverage, and flexible working hours. Additionally, you may enjoy bi-annual global company offsite trips, various wellness resources, a competitive referral program, and a modern office environment, all of which cultivate a fulfilling workplace.

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How does the Engineering Manager - Deliverability at Brevo contribute to client success?

The Engineering Manager - Deliverability at Brevo significantly contributes to client success by ensuring high email deliverability rates, which are crucial for effective communication and marketing strategies. By implementing data-driven strategies and developing necessary monitoring systems, you will help enhance the overall experience for our clients, leading to better engagement and growth for their businesses.

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What is the team dynamics like for the Engineering Manager - Deliverability at Brevo?

As the Engineering Manager - Deliverability at Brevo, you will be part of a collaborative and diverse team. You’ll work with developers, data analysts, and deliverability specialists, fostering an environment of mentorship and guidance. This role not only prioritizes teamwork and communication but also encourages innovation and best practices in technology management.

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Common Interview Questions for Engineering Manager - Deliverability
Can you explain your experience with email deliverability as it relates to the Engineering Manager position at Brevo?

Highlight specific experiences where you managed email campaigns or improved deliverability metrics. Discuss your knowledge of email authentication protocols such as SPF, DKIM, and DMARC, and provide examples of how you tackled challenges related to ISP requirements.

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What strategies would you implement to enhance email deliverability for Brevo’s platform?

Discuss data-driven strategies that include optimizing sender reputation, developing comprehensive monitoring systems, and implementing best practices based on industry standards. Share ideas on analytics frameworks that can transform deliverability data into actionable insights.

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How do you approach leading a cross-functional team in a fast-paced environment?

Emphasize your leadership style, focusing on communication, collaboration, and mentoring. Provide examples of how you’ve successfully led technical teams in previous roles, ensuring clear direction while fostering an open environment for innovation.

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What do you think are the key metrics for evaluating email deliverability?

Discuss key performance indicators such as open rates, bounce rates, and spam complaint rates. Explain the importance of each metric and how they can be used to develop strategies for improving overall deliverability.

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What tools or technologies have you used to monitor email deliverability?

Outline the various tools and platforms you have experience with, mentioning specific analytics, monitoring, and observability systems that you've implemented in previous positions. Highlight any familiarity with data processing technologies as well.

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Can you provide an example of a time you resolved a critical email deliverability issue?

Share a clear example where you identified a deliverability problem, what steps you took to address it, and the outcomes. This showcases your problem-solving skills and ability to work under pressure.

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How do you keep yourself updated with email technology trends and regulations?

Discuss your methods for staying informed, such as following industry blogs, participating in webinars, or engaging with professional networks. Highlight any specific resources you utilize to ensure compliance with current email regulations.

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What collaborative strategies do you implement when working alongside product teams?

Illustrate your approach to collaboration with product teams, focusing on how you align technical deliverability needs with product goals. Provide examples of successful collaborations and their outcomes.

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How do you prioritize tasks in a scenario with tight deadlines?

Emphasize your project management experience and how you assess task importance. Discuss tools or techniques you use for prioritization and how you ensure that your team meets important delivery deadlines.

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What’s your approach to mentoring junior team members in your engineering team?

Highlight the importance of mentorship in your leadership style. Discuss your strategies for providing support, guidance, and feedback to junior team members, ensuring their growth and contribution to the team.

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We help businesses meet their customers. This mission is in our DNA, and it’s the driving force behind everything we do. We empower all businesses to build and grow relationships with their customers across all digital channels. By taking a modul...

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DATE POSTED
March 26, 2025

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