Product Support Specialist

A Product Support Specialist at BryceTech is responsible for providing advisory and assistance services to support defense programs, particularly with the DoD acquisition lifecycle. This role involves managing product support strategies, ensuring operational capabilities of space systems, and coordinating sustainment activities. The specialist will also work on drafting key support documents and developing logistics plans to maintain mission-critical systems.

To qualify for the Product Support Specialist position at BryceTech, you need a Bachelor’s degree and 3-10 years of relevant experience. Candidates should have expertise in establishing product support strategies, integrating system engineering design characteristics, and knowledge of the twelve Product Support Elements in the DoD framework, especially within the space systems domain.

As a Product Support Specialist at BryceTech, you can expect a fast-paced, mission-driven work environment that fosters collaboration and innovation. You'll be working with a team of dedicated professionals focused on supporting critical defense operations and engaging in projects that have a significant impact on national security.

The Product Support Specialist position is based in El Segundo, California, a hub for aerospace and defense technology. This location offers a vibrant community and proximity to various defense agencies, enhancing collaboration opportunities while working with cutting-edge technologies.

BryceTech offers a comprehensive benefits package to its Product Support Specialists, including competitive salaries starting at $90k/year, health plans with dental and vision coverage, company-paid life and disability insurance, a 401(k) plan with company match, and an educational reimbursement program to support your professional growth.

To effectively prioritize tasks as a Product Support Specialist, focus on mission-critical functions first, assessing deadlines and impact on overall program objectives. Utilize a systematic approach, balancing urgent tasks with long-term goals, and communicate with team members for alignment.

Certainly! The twelve Product Support Elements include: Product Support Management, Design Interface, Sustaining Engineering, Supply Support, Maintenance Planning and Management, Training and Training Support, Technical Data, Product Support Resource Management, and others. Understanding these elements is crucial for ensuring system effectiveness throughout its lifecycle.

Lifecycle logistics support involves managing the entire lifecycle of a system from inception to retirement. My experience includes developing logistics plans, assessing system performance, ensuring adequate training for personnel, and effectively managing resources to meet operational needs.

In a fast-paced environment, I prioritize tasks, maintain clear communication with teams, and stay organized. I adjust quickly to changes and rely on efficient time management to meet critical deadlines while ensuring quality outputs.

I utilize several tools such as FACTS and DEAMS for managing military cargo and logistics functions. Additionally, I rely on project management software to coordinate activities, schedules, and resources effectively.

The Product Support Specialist plays a vital role in system sustainment by ensuring that all support elements are effectively implemented. This involves monitoring system performance, coordinating with various teams for maintenance activities, and developing strategies that maximize operational readiness.

To develop product support requirements, I analyze operational needs, review existing documentation, and collaborate with stakeholders to gather insights. This allows me to draft comprehensive requirements that align with strategic objectives and operational capabilities.

I ensure system capabilities are maintained by closely monitoring system performance, integrating logistics support during design and development phases, and establishing robust maintenance and support plans to mitigate any risks during operational deployment.

I have a strong background in working with space systems, specifically with systems engineering and logistics support. I've been involved in both development and operational phases, ensuring that the necessary support structures are in place for successful deployment and functionality.

I approach team collaboration by fostering open communication, leveraging individual strengths, and facilitating brainstorming sessions to address challenges. Regular meetings help maintain alignment, ensuring we remain on track to resolve issues efficiently.