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Medical Records Assistant (Bilingual)

About Us:

Bush & Bush Law Group is a dynamic and client-focused law firm dedicated to providing top-tier legal services. We specialize in personal injury cases and are looking for a highly motivated Medical Assistant (Bilingual/Spanish) to join our remote team.

Key Responsibilities:

  1. Review and Track Medical Treatment: Review and stay updated on the status of client medical treatments throughout each phase of the treatment lifecycle.
  2. Medical and Billing Records Management: Request and obtain medical and billing records, along with any necessary affidavits, in an efficient and timely manner.
  3. Verify Record Accuracy: Review medical and billing records for accuracy and completeness, ensuring efficiency in the process.
  4. Communication with Providers: Proactively contact medical providers and their records/billing departments to receive status updates on records and affidavit requests. Some requests will be made via Chartswap, but most will require direct phone calls to the medical facility. A friendly and patient phone demeanor is essential.
  5. Reporting: Provide weekly status updates to the firm’s systems, tracking the progress of records and affidavits for each client.
  6. Subrogation Liens: Research and manage subrogation liens, including Medicaid/Medicare, Hospital Liens, and other related claims.
  7. Caseload Management: Efficiently manage a caseload of 30-40 active cases, with the ability to handle an increasing number as the caseload grows.
  8. Client Treatment Confirmation: Assist the Case Manager in confirming that clients have received the necessary medical treatment as per the providers' referrals.

Compensation: $4-$5 an hour.

  1. Fluent in both English and Spanish.
  2. High school diploma or equivalent (Associates or Bachelor’s degree preferred).
  3. Previous experience in a medical assistant, medical office, or healthcare-related role preferred.
  4. Knowledge of medical terminology, billing codes, and medical records management preferred.
  5. Ability to manage multiple tasks effectively.
  6. Ability to work independently and take initiative.
  7. Excellent organizational and time-management skills.
  8. Strong attention to detail and accuracy.

  • Positive Culture: Be part of a supportive and innovative team.
  • Professional Growth: Opportunities for career advancement and ongoing professional development.
  • Work-Life Balance: Flexible work arrangements to support a healthy balance between personal and professional life.

Average salary estimate

$9360 / YEARLY (est.)
min
max
$8320K
$10400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Medical Records Assistant (Bilingual), Bush & Bush Law Group

Bush & Bush Law Group is on the lookout for a dynamic Medical Records Assistant (Bilingual/Spanish) to join our vibrant remote team. If you have a passion for supporting clients through the personal injury legal process while ensuring their medical treatment journeys are smooth, this role is a perfect fit! As a Medical Records Assistant, your primary responsibility will be to review and track client medical treatments, making sure everything is up to date at all times. You'll be tasked with managing medical and billing records by efficiently obtaining necessary documents and verifying their accuracy. Don’t worry – you won’t be alone in this; you’ll communicate directly with medical providers for timely status updates, so a friendly and patient demeanor over the phone will be key. Reporting is also an important part of the role, with weekly status updates that will keep everyone informed about progress. You’ll also have the opportunity to manage subrogation liens and assist with caseload management. Your ability to handle a caseload of 30-40 active cases will ensure things run smoothly, even as it grows. We offer competitive pay at $4-$5 an hour, and you’ll find plenty of opportunities for professional growth and maintaining a healthy work-life balance. Join us as we cultivate a positive culture and continue to deliver top-tier legal services!

Frequently Asked Questions (FAQs) for Medical Records Assistant (Bilingual) Role at Bush & Bush Law Group
What are the key responsibilities of a Medical Records Assistant (Bilingual) at Bush & Bush Law Group?

As a Medical Records Assistant (Bilingual) at Bush & Bush Law Group, you will primarily be responsible for reviewing and tracking client medical treatments, managing medical and billing records, verifying record accuracy, and communicating proactively with medical providers. Your role involves providing weekly status updates, managing subrogation liens, and efficiently handling a caseload of 30-40 active cases.

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What qualifications do I need to apply for the Medical Records Assistant position at Bush & Bush Law Group?

To apply for the Medical Records Assistant (Bilingual) position at Bush & Bush Law Group, you need to be fluent in both English and Spanish, have a high school diploma or equivalent (an Associate or Bachelor's degree is preferred), and ideally have prior experience in a medical assistant or healthcare-related role. Knowledge of medical terminology and billing codes will also boost your application.

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What skills are essential for success as a Medical Records Assistant at Bush & Bush Law Group?

Essential skills for success as a Medical Records Assistant (Bilingual) at Bush & Bush Law Group include excellent organizational and time-management skills, strong attention to detail, the ability to manage multiple tasks efficiently, and the capacity to communicate effectively with medical providers and clients. Being proactive and taking the initiative will also set you apart.

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How does Bush & Bush Law Group support professional growth for Medical Records Assistants?

Bush & Bush Law Group is dedicated to supporting professional growth for Medical Records Assistants through opportunities for career advancement and ongoing professional development. We believe in investing in our team's skills to ensure they can grow alongside the firm.

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What does a typical day look like for a Medical Records Assistant (Bilingual) at Bush & Bush Law Group?

A typical day for a Medical Records Assistant (Bilingual) at Bush & Bush Law Group involves reviewing and updating client medical treatments, reaching out to medical providers for status updates, managing records, and providing weekly reports on caseload progress. It’s a busy and fulfilling role that supports clients through their legal journeys.

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Common Interview Questions for Medical Records Assistant (Bilingual)
What experience do you have with medical records management?

When answering this question, highlight any previous roles where you managed medical records or relevant documentation. Discuss your familiarity with medical terminology and how you ensured accuracy and compliance in your past positions.

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How do you handle a high caseload effectively?

Share your strategies for managing multiple cases simultaneously, such as prioritizing tasks, organizing information, and utilizing technology or organizational tools that help keep you on track.

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Why do you think bilingual skills are important for this position?

Explain how being bilingual enhances communication with clients and medical providers, ensuring clear and effective exchanges of information that can positively impact client care and case outcomes.

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Can you describe a time when you encountered a difficult situation with a medical provider?

Use this opportunity to describe a specific scenario, focusing on your problem-solving skills, communication techniques, and the positive resolution you achieved, demonstrating your ability to navigate challenges in a professional manner.

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What steps do you take to ensure accuracy when verifying medical records?

Discuss your attention to detail and the methods you use, such as cross-referencing data, double-checking entries, and having established processes that help reduce errors.

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How would you approach communicating with a frustrated client about their medical records?

Highlight your empathetic communication style, active listening skills, and how you would reassure the client while clearly explaining the steps you're taking to assist them.

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What tools or software are you familiar with for managing medical records?

Mention any specific tools or software you've used in previous roles, and describe how they helped streamline your work, improve efficiency, or enhance organization.

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How do you stay updated on medical terminology and billing codes?

Discuss the resources you utilize, such as online courses, professional organizations, or publications that keep you current on these important areas.”

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What motivates you to work in the healthcare and legal intersections like this position?

Share your passion for helping others, your interest in the legal aspects of healthcare, and how this role allows you to make a difference in clients' lives.

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How do you ensure that confidentiality is maintained while handling medical records?

Emphasize your understanding of HIPAA regulations and the importance of protecting patient information, as well as specific procedures you follow to maintain confidentiality.

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EMPLOYMENT TYPE
Part-time, remote
DATE POSTED
April 14, 2025

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