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Inbound Marketing Coordinator

Our Mission:
ButterflyMX is on a mission to empower people to open and manage doors & gates from a smartphone. Our products are installed in more than 15,000+ multifamily, commercial, gated communities, and student-housing properties worldwide, including properties developed, owned, and managed by the most trusted names in real estate. Our features are designed for developers, owners, property managers, and tenants and our products lower operating costs and improve tenant satisfaction.

Our Solution:
Developers and owners no longer need to run building wiring or install in-unit hardware. Property managers can grant building access, revoke permissions, and review entry logs from an online dashboard. Residents can open doors from their smartphones, issue visitor access, and see who is trying to enter the building.

Our Culture & Values:
Fantastic people are the key to our success. As a distributed, primarily remote workforce, we’re looking for more intelligent, passionate, collaborative, and down-to-earth individuals to join our growing team. We’re driven by a shared commitment to excellence and innovation, grounded in our core values: We delight our customers, We take ownership, We are a community of collaborators, We speak up, We think big and do small, and We are tenacious.

We’re seeking a resourceful Inbound Marketing Coordinator to help us accelerate our current successful marketing and lead generation efforts. This role will report directly to our Inbound Marketing Manager.

  • Availability between 9 am to 6 pm Eastern Time, Monday to Friday.
  • Answer 20 to 40 incoming sales calls per day to book meetings with sales representatives and provide the caller with excellent service
  • Make 20-40 outbound calls per day to follow up with inbound leads and book meetings for sales representatives.
  • Gather basic information from prospective customers and enter that information quickly and correctly into our CRM software
  • Promptly respond to sales emails and answer basic product and sales questions while providing outstanding service
  • Support the Marketing team with other ad-hoc marketing-related activities and projects
  • B.A / B.S degree or equivalent experience
  • Exceptional communication and interpersonal skills
  • Excellent organization skills
  • Focused, energetic, and driven
  • Ability to interact with internal peers and management 
  • Proficient in Email and CRM systems (e.g., Hubspot or Salesforce)
  • Ability to prioritize assignments to anticipate and meet multiple deadlines
  • Detail- and results-oriented self-starter with disciplined workflow practices
  • Comfortable analyzing data and consumer research
  • Creative thinker with the skills to analyze marketing challenges and develop effective marketing solutions
  • Demonstrate initiative and a positive, proactive mindset
  • Must work independently and with a group of peers
  • Exceptional written and verbal communication
  • Active listening to understand and respond to customer needs
  • Friendly, helpful, and professional demeanor
  • Committed to delivering an outstanding caller experience
  • Quick problem-solving skills
  • Ability to handle high volumes of calls and emails (20–40/day)
  • Prioritizes follow-ups and manages time to meet multiple daily goals
  • Stays organized under pressure
  • Thrives in a fast-paced, high-growth environment
  • Comprehensive Medical (ButterflyMX covers 90% of the cost), Dental, and Vision plans (ButterflyMX covers 100% of the cost) starting day 1
  • 401(k) plan with a match
  • 13 paid holidays, 25 PTO days
  • Paid Family Leave
  • Employee Assistance Program
  • Quarterly self-care stipends
  • Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance
  • And more!

ButterflyMX is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. You must have the authorization to work in the US to become an employee. We strive to create an accessible and inclusive experience for all candidates and employees. If you need reasonable accommodations during the application or the recruiting process, please let our recruiting team know.

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CEO of ButterflyMX
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Aaron Rudenstine
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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Inbound Marketing Coordinator, ButterflyMX

Join us at ButterflyMX as an Inbound Marketing Coordinator, where your passion for marketing meets the exciting world of technology and innovation! At ButterflyMX, we empower people to open and manage doors and gates directly from their smartphones, revolutionizing access for over 15,000 properties globally. As part of our vibrant team, you will engage with customers, answering 20 to 40 incoming sales calls daily and helping set up meetings for our dedicated sales representatives. Your role will involve making outbound calls to follow up on leads, all while delivering exceptional customer service. You'll gather information and manage data in our CRM systems efficiently while supporting the Marketing team with various ad-hoc projects. We are looking for someone who is detail-oriented, a creative thinker, and thrives in a fast-paced environment. You'll need to possess excellent communication skills, a proactive mindset, and the ability to handle a high volume of interactions with grace. Your efforts will be critical in driving our marketing and lead generation initiatives forward. ButterflyMX offers a supportive work culture that prioritizes collaboration, innovation, and customer satisfaction. In addition to a competitive salary and benefits including comprehensive medical coverage, generous PTO, and a fun work atmosphere, being part of our remote team means you can make a meaningful impact from anywhere. Let’s take the leap together and create seamless access solutions for our communities. If you have a B.A / B.S degree or equivalent experience, along with a willingness to learn and grow, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Inbound Marketing Coordinator Role at ButterflyMX
What are the main responsibilities of the Inbound Marketing Coordinator at ButterflyMX?

The Inbound Marketing Coordinator at ButterflyMX will handle a variety of responsibilities, including managing 20 to 40 incoming sales calls each day, making outbound follow-up calls to inbound leads, and scheduling meetings for the sales team. Additionally, you will be expected to gather and input customer information accurately into our CRM, respond to sales emails, and assist the Marketing team with other projects.

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What qualifications do I need to become an Inbound Marketing Coordinator at ButterflyMX?

To qualify for the Inbound Marketing Coordinator position at ButterflyMX, candidates should possess a B.A / B.S degree or equivalent experience. Strong communication and organizational skills are crucial, alongside proficiency in email and CRM systems like HubSpot or Salesforce. Additionally, being detail-oriented and driven is important for success in this role.

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Is prior marketing experience required for the Inbound Marketing Coordinator position at ButterflyMX?

While prior marketing experience is beneficial, it is not an absolute requirement for the Inbound Marketing Coordinator position at ButterflyMX. The ideal candidate should demonstrate a willingness to learn and grow within the marketing field, possess exceptional communication skills, and have a strong desire to contribute to the team's success.

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What can I expect from the company culture at ButterflyMX as an Inbound Marketing Coordinator?

At ButterflyMX, our culture is built on collaboration, innovation, and customer satisfaction. As an Inbound Marketing Coordinator, you’ll be a part of a supportive, remote team that values the contributions of every individual. We encourage open communication, creativity, and a proactive approach to problem-solving, ensuring everyone feels engaged and valued.

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What benefits does ButterflyMX offer for the Inbound Marketing Coordinator role?

ButterflyMX provides an attractive benefits package for the Inbound Marketing Coordinator, which includes comprehensive medical, dental, and vision plans, generous paid time off, a 401(k) with matching contributions, and opportunities for professional development. Our benefits also support employee well-being with quarterly self-care stipends and various optional insurances.

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Common Interview Questions for Inbound Marketing Coordinator
How do you handle a high volume of customer interactions in a day as an Inbound Marketing Coordinator?

To manage a high volume of customer interactions effectively, prioritization and organization are key. I would create a system to track incoming calls and emails while ensuring timely responses. Setting predefined goals for daily interactions helps maintain focus and efficiency, ultimately leading to a better customer experience.

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Can you describe your experience with CRM systems?

I have experience using CRM systems like HubSpot and Salesforce, where I've managed customer data, tracked interactions, and reported on sales activities. I believe CRM systems are vital for maintaining organized information and ensuring that all customer follow-ups are timely and relevant.

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How would you approach follow-ups with inbound leads?

I would approach follow-ups by being timely, personable, and knowledgeable. Understanding the lead’s specific needs and responding promptly would be my strategy. I would also ensure to take notes during the call to tailor my follow-up approach based on their needs.

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What strategies would you use to support the Marketing team with ad-hoc projects?

Supporting the Marketing team with ad-hoc projects requires flexibility and creativity. I would prioritize tasks based on urgency, collaborate closely with team members to understand their needs, and leverage my organizational skills to manage multiple projects concurrently.

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How do you ensure excellent customer service during high-pressure situations?

I remain calm and focused during high-pressure situations by actively listening to the customer’s concerns. By empathizing with their issues and providing clear, reassuring responses, I can turn potential frustrations into positive experiences.

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Describe a time you solved a marketing challenge creatively.

In a past role, I faced a stagnant lead generation campaign. I brainstormed with the team, and we devised an Interactive Webinar series. This not only generated new leads but also positioned us as thought leaders in our field, ultimately enhancing our brand and converting viewers into actual clients.

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Why do you want to work as an Inbound Marketing Coordinator at ButterflyMX?

I am excited to work at ButterflyMX because of its innovative approach to technology and customer service. The opportunity to contribute to a mission that enhances convenience and security resonates with my values in marketing and customer engagement.

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How do you prioritize your work when handling multiple deadlines?

I prioritize my work by assessing the urgency and impact of tasks. Using tools like to-do lists or project management software allows me to visualize my workload and allocate time appropriately, ensuring that I meet all deadlines consistently.

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What do you think is important in maintaining strong communication within a remote team?

Maintaining strong communication in a remote team is crucial. Regular check-ins via video calls, open channels for feedback, and asynchronous messaging platforms help ensure everyone stays connected and informed, promoting a cohesive team dynamic despite physical distance.

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What role does creativity play in the Inbound Marketing Coordinator position?

Creativity is vital for the Inbound Marketing Coordinator role, as it drives innovative marketing strategies. Whether developing engaging content or finding unique solutions to challenges, a creative approach allows us to effectively capture the audience's attention and enhance engagement.

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To enable people to safely open and manage doors from a smartphone.

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Full-time, remote
DATE POSTED
April 10, 2025

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