Business Analyst - Insurance

As a Business Analyst in Insurance at Capco Poland, you'll be responsible for analyzing and documenting business requirements for insurance projects. This includes collaborating with stakeholders to identify and prioritize needs, developing detailed project documentation like process flows and use cases, conducting data analysis for decision-making, and supporting IT teams to ensure solution implementations are successful. You'll also provide training to users on any new systems and processes.

To join Capco Poland as a Business Analyst in Insurance, you should have a higher education degree in Business Administration, Finance, or a related field, along with a minimum of three years of experience in the insurance industry, preferably in brokerage insurance. Strong analytical, problem-solving, communication, and interpersonal skills are essential. Proficiency in business analysis tools and the ability to work both independently and collaboratively will help you excel in this role.

At Capco Poland, the culture is dedicated to ongoing learning and personal development. As a Business Analyst in Insurance, you'll have access to a myriad of resources including over 3,000 business courses on platforms like Udemy. By being part of a core squad focused on expanding the Polish business unit, you’ll gain unique insights and mentorship from senior partners, which will fast-track your career growth within our innovative environment.

Capco Poland is committed to maintaining an inclusive working environment where every employee feels represented and valued. Emphasizing diversity in its recruitment practices, the company encourages candidates to share their unique experiences and needs, ensuring that adjustments to processes are made to facilitate success. The culture celebrates individuality, making it easier for everyone to contribute their distinct perspectives to the team.

The recruitment process for a Business Analyst role at Capco Poland typically involves several steps, starting with a screening call with a recruiter. This is followed by a competencies interview with a Capco Hiring Manager, which assesses your fit for the role. The next step includes an interview with the client, and finally, you will receive feedback or an offer. Each stage is designed to ensure you are a great fit both for the role and our team.

When answering this question, detail your specific roles and responsibilities in previous positions. Highlight how you analyzed business processes, documented requirements, and contributed to project success. Sharing examples will not only showcase your experience but also demonstrate your problem-solving abilities.

To answer this question effectively, explain your method for gathering stakeholder input and how you assess urgency and impact. Mention any frameworks or tools you use for prioritization and provide a real example of a time when your prioritization led to successful project outcomes.

Specify the business analysis tools you are proficient with, such as JIRA or Trello for project management, Visio for process mapping, or Excel for data analysis. Explain how each tool contributes to your workflow and improves communication within project teams.

Provide a specific example that showcases your negotiation skills. Describe the situation, the stakeholders involved, how you facilitated the conversation, and the resolution that was reached. Focus on the outcome and what you learned from the experience.

Discuss your strategies for maintaining clarity in documentation, such as using standardized templates, writing in plain language, and incorporating visual aids like charts or graphs. Emphasize the importance of reviewing documentation with stakeholders to guarantee understanding and completeness.

Enumerate the techniques you apply for data analysis, such as basic statistical analysis or advanced predictive analytics. Discuss specific data analysis tools you have used in the insurance sector and how your findings influenced business decisions.

Highlight your flexibility and adaptability by discussing your approach to change management. Provide examples of projects where you successfully navigated changes in requirements and how you communicated these changes to stakeholders.

Explain your strategies for collaboration with IT teams, including clear communication of business requirements, conducting user acceptance testing, and providing training to ensure users are comfortable with new systems. Share a specific project to illustrate your process.

Discuss the resources you utilize for staying updated on insurance trends, such as industry publications, webinars, and networking opportunities. Emphasize your proactive approach to continual learning and adapting your strategies in response to these trends.

In answering this question, mention your aspirations within the field of business analysis, such as aiming for leadership roles or specializing in a specific area of the insurance industry. Explain how your goals align with those of Capco Poland and how you plan to achieve them.