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Senior Manager, Product Management - Selection Experience

Senior Manager, Product Management - Selection Experience

Senior Manager, Product Management (PXDP55)

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team
As the Selection Experience Product Lead, you’ll lead a team of product managers to deliver on the end to end selection experience as part of the Talent Acquisition product team. You’ll be responsible for setting a vision and creating a best-in-class experience to assess, screen, and interview candidates in support of hiring top talent to fuel Capital One’s business goals. This dynamic experience is supported by both full stack and vendor technologies, and requires close collaboration with stakeholders across the enterprise including hiring managers, recruiters, and interviewers. 

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

  • Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

  • Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

  • Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

  • Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks 

  • Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

  • At least 5 years of experience working in Product Management

  • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: 

    • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

    • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

  • 1+ years of experience translating business strategy and analysis into consumer facing digital products

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $193,000 - $220,300 for Sr. Mgr, Product Management


 

Richmond, VA: $175,500 - $200,300 for Sr. Mgr, Product Management


 


 


 


 


 


 


 


 


 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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What You Should Know About Senior Manager, Product Management - Selection Experience, Capital One

Are you ready to take the lead in shaping the future of talent acquisition? As a Senior Manager, Product Management - Selection Experience at Capital One in Richmond, Virginia, you'll have the unique opportunity to define and enhance the end-to-end selection experience for candidates. Your role will be pivotal in driving innovative solutions that not only attract but also retain top talent for the company's diverse needs. Leading a dynamic team of product managers, you'll create a best-in-class process for assessing, screening, and interviewing candidates, while collaborating closely with hiring managers and recruiters to align on business goals. This isn't just about filling roles; it’s about reimagining the entire hiring journey with human-centered design and cutting-edge technology. You'll gain valuable insight into customer needs and leverage this understanding to build transformational recruitment solutions. With more than five years of experience in product management, and a background in a quantitative field, you're well-equipped to devise strategies that drive exceptional results. If you're passionate about enhancing the candidate experience and thrive in a collaborative environment, this could be the perfect role for you at Capital One. Join us in making a meaningful impact; together, we can create a seamless and engaging selection experience for candidates and hiring teams alike!

Frequently Asked Questions (FAQs) for Senior Manager, Product Management - Selection Experience Role at Capital One
What are the responsibilities of the Senior Manager, Product Management - Selection Experience at Capital One?

The Senior Manager, Product Management - Selection Experience at Capital One is responsible for leading a team of product managers to innovate and optimize the end-to-end selection process. This includes developing a vision for the candidate experience, ensuring alignment across stakeholders, and utilizing technology to enhance the recruitment journey, ultimately driving Capital One's talent acquisition objectives.

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What qualifications are needed for the Senior Manager, Product Management role at Capital One?

To qualify for the Senior Manager, Product Management - Selection Experience role at Capital One, candidates should have at least five years of experience in product management and a degree in a quantitative field such as Statistics, Computer Science, or Engineering. Additionally, preferred qualifications include experience translating business strategies into digital products and an advanced degree.

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How does the Senior Manager, Product Management contribute to Capital One's hiring goals?

In the role of Senior Manager, Product Management - Selection Experience, you will play a crucial role in enhancing Capital One's hiring efforts by creating a streamlined candidate experience. This position allows you to innovate the processes that assess and interview candidates, thereby contributing directly to effectively attracting and retaining talented individuals aligned with the company’s strategic goals.

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What is the team dynamic like for the Senior Manager, Product Management at Capital One?

The team dynamic for the Senior Manager, Product Management - Selection Experience at Capital One is collaborative and multidisciplinary. You will work closely with hiring managers, recruiters, and other stakeholders across the organization to ensure that the selection process meets the evolving needs of the business while fostering a positive candidate experience.

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What innovative technologies are used by the Senior Manager, Product Management at Capital One?

As the Senior Manager, Product Management - Selection Experience, you will leverage full stack and vendor technologies to enhance the recruitment process at Capital One. By integrating these advanced tools, you will not only streamline operations but also innovate solutions that align with modern recruitment practices.

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Common Interview Questions for Senior Manager, Product Management - Selection Experience
Can you describe your experience in leading product management teams?

In answering this question, focus on quantifiable outcomes and specific projects where your leadership made a difference. Emphasize your ability to inspire and guide teams, resolve conflicts, and create a collaborative environment that fosters innovation.

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How do you prioritize features in product management?

Demonstrate your analytical skills by sharing how you balance customer needs, business objectives, and technical feasibility when prioritizing features. Highlight specific frameworks or methodologies you employ, such as MoSCoW or RICE.

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What is your approach to understanding customer needs?

Discuss your methods for gathering customer insights, such as conducting surveys, interviews, or usability tests. Stress the importance of empathy in product management and providing examples of how customer feedback shaped your product decisions.

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How do you handle stakeholder management?

Detail your strategy for communicating with stakeholders, keeping them engaged, and managing expectations. Use examples of past experiences where your stakeholder management led to successful product outcomes.

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Can you give an example of a complex problem you've solved?

Provide a clear narrative about a significant challenge you faced in product management, the steps you took to resolve it, and the impact of your solution. Emphasize critical thinking, creativity, and analytical skills.

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What technologies do you believe are critical for effective product management?

Speak about the tools and technologies you consider essential for product management, such as project management software, analytics tools, or customer feedback platforms. Articulate how they have supported your product development processes.

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How do you define success in your product management role?

Define success in terms that resonate with the company's goals, such as customer satisfaction, engagement metrics, and overall business results. Use specific examples to illustrate how you've achieved success in previous roles.

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How do you stay informed about industry trends?

Outline your process for keeping up with industry advancements, whether through reading publications, attending conferences, or participating in professional organizations. Show how this knowledge informs your product strategies.

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Describe a time when you had to pivot your product strategy.

Use this question to showcase your agility and responsiveness to change. Explain the context, the pivot you had to make, and the outcomes that came from that decision.

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What role does data play in your product management decisions?

Illustrate the critical role of data in driving your decision-making. Discuss how you collect and analyze data to inform product strategies, enhance user experiences, and measure success.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

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DATE POSTED
April 10, 2025

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