Technical Program Management Director, Education

As the Technical Program Management Director at the Chan Zuckerberg Initiative, you’ll have the vital responsibility of developing and executing the operational strategy that optimizes resources across education. You'll work collaboratively with the leadership team, manage program practices, and guide a small but effective team aiming to enhance learning through technology.

To be a successful candidate for the Technical Program Management Director position at the Chan Zuckerberg Initiative, you need at least 10 years of experience in managing within complex sectors, along with a minimum of 5 years of leadership experience in technology teams. A strong background in education, enterprise, or government is also beneficial.

Collaboration is central to the role of the Technical Program Management Director at the Chan Zuckerberg Initiative. You’ll work closely with leaders across product, engineering, and partnerships to streamline processes and ensure alignment within the Education team, fostering an environment where impactful decisions can be made.

The compensation range for the Technical Program Management Director position at the Chan Zuckerberg Initiative is between $225,000 to $338,000, with actual placement within this range depending on the candidate's skills and experience, as evaluated throughout the hiring process.

The Chan Zuckerberg Initiative offers a broad range of benefits to the Technical Program Management Director, including generous retirement contributions, annual benefits that can be used for various personal needs, opportunities for volunteering, and support for relocation among many other perks aimed at supporting employees.

As a Technical Program Management Director, prioritize tasks by analyzing their impact on organizational goals and urgency. Implement a method that combines the importance of tasks with available resources to ensure efficient progress, while remaining adaptable.

When discussing a challenging project, focus on your problem-solving approach. Highlight how you identified issues, mobilized teams, and adjusted strategies to keep the project aligned with goals, ultimately leading to successful outcomes.

Data plays a critical role in decision-making by providing insights that drive actions. When explaining your approach, emphasize your ability to leverage data analytics for informed, strategic decisions that enhance operational efficiency.

To keep team members motivated as a Technical Program Management Director, focus on fostering a collaborative culture, recognizing their contributions, providing growth opportunities, and ensuring open communication to enhance engagement and morale.

Facilitating cross-functional collaboration involves strategies like regular check-ins, shared goals, and inclusive decision-making. Stress how you create an environment where team members feel valued and encouraged to contribute their expertise.

Address conflicts by encouraging open communication and understanding. Explain how you utilize empathy to see different perspectives and work towards a resolution that upholds team cohesion and aligns with organizational objectives.

Optimizing project management requires establishing clear workflows, using tools for tracking progress, and fostering a culture of accountability. Detail your experience with specific methodologies and tools that facilitate effective project management.

Ensure alignment by translating organizational goals into actionable objectives for your team. Discuss how you maintain regular communication with leadership, setting milestones that reflect the overall mission and objectives of the organization.

When asked about innovation, describe a specific instance where you introduced a new idea or process that improved efficiency or outcomes. Highlight your ability to inspire team buy-in while navigating any obstacles encountered.

Share your genuine passion for education technology, focusing on the positive impact it can have on learners and educators. Connect your enthusiasm to the mission of the Chan Zuckerberg Initiative and your desire to make a lasting difference.