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Parking Meter Repairer - San Francisco Municipal Transportation Agency (7444) – T00134

Company Description

This is a San Francisco Municipal Transportation Agency Class Based Test.

The SFMTA, a department of the City and County of San Francisco, oversees Muni (the historic Municipal Railway), parking and traffic, bicycling, walking and taxis. Over one million people get around San Francisco and rely on us to ensure safe and reliable travel.

Our Vision: Excellent transportation choices for San Francisco.

Our Mission: We connect San Francisco through a safe, equitable, and sustainable transportation.

Application Opening: March 17, 2025
Deadline to Apply: Applicants are encouraged to apply as soon as possible as this announcement may close any time after 11:59 PM on March 28, 2025.
Recruitment ID: CBT-7444-T00134

Job Description

Under general supervision, this class is responsible for servicing and repairing electro- mechanical and electronic parking meters. The essential functions include: inspecting, disassembling, reassembling, repairing and removing single and multi-space electronic and mechanical parking meters; diagnosing, setting up and installing parking meters using various electronic hand held devices, hand and power tools and computer software; troubleshooting and upgrading parking meters; cleaning, lubricating and removing accumulated dirt and debris; cleaning meter interior, exterior and meter posts; replacing meter information item tabs, disassembling and reassembling meter housing and cases; operating various electrical, computerized and handheld devices; replacing parking meter batteries, motherboards, wiring harness, display and keyboards, motors, sensors and casings; auditing parking meters; investigating, updating, monitoring, and modifying parking meter software; conducting inventory on types and number of City parking meters; maintaining electronic and manual record and logs of meters inspected and work performed; operating a City vehicle and performing routine operator maintenance; responding to citizen inquiries and complaints; reporting safety issues and complex and/or unusual repair problems; performing related duties as assigned.

Distinguishing Features:  7444 Parking Meter Repairer is responsible for performing parking meter maintenance and related repair work in the field.  This class is distinguished from 7243 Parking Meter Repairer Supervisor I in that the latter exercises supervisory responsibilities.

Essential Functions Include: 

 

  1. Inspects, disassembles, reassembles, and repairs mechanical and electronic equipment and checks for evidence of tampering, vandalism or other damage.
  2. Overhauls a variety of equipment or damaged components using various electronic hand held devices and required tools.
  3. Troubleshoots, diagnoses and upgrades equipment to enhance features.
  4. Cleans Interior and exterior of equipment and lubricates and removes accumulated dirt and debris using a variety of hand and power tools.
  5. Disassembles and reassembles meter housing and cases; adjusts vault alignment, door operations and holder prongs.
  6. Upkeeps and operates various electrical and/or computerized handheld devices
  7. Replaces batteries, motherboards and various components such as wiring harnesses, displays and keyboards, sensors and casings.
  8. Audits equipment for data retrieval of operation status history and behavior.
  9. Investigates, updates, monitors and modifies software to ensure compliance with recommended changes in accordance with unit guidelines and policies.
  10. Inventories types and quantity of equipment.
  11. Maintains electronic and manual records and logs of work performed, time required and parts used in the maintenance and repair of equipment.
  12. Reports safety issues and complex and/or unusual repair problems to appropriate authority.
  13. Operates vehicle and performs routine operator maintenance.
  14. Walks up to eight (8) miles doing assigned work carrying hand-held trouble shooting tools and devices and lifts and/or moves with assistance objects weighing up to seventy five (75) pounds.
  15. Responds to citizen inquiries and complaints.
  16. May include additional duties as assigned.

Nature of Work: 
Physical Requirements: Positions require walking, standing, bending, squatting, kneeling, and twisting in performance of duties. Walks up to eight (8) miles in assigned district carrying hand held trouble shooting tools and devices. May be required to lift and/or move with assistance objects weighing up to 75 pounds.

Special Requirements: May be required  to work evenings, weekends or irregular hours; travel to and from work locations in local jurisdiction using a motor vehicle; requires constant public contact; may involve  working in areas not considered desirable and/or safe; may be exposed to accidents, injury hazards,  traffic hazards and inclement weather.

Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

  1. Two (2) years of verifiable work experience repairing parking meters, Experience must include routine maintenance and repair of mechanical, electrical and computerized devices or equipment related to meter repair; OR

    Two (2) years verifiable work experience involving maintenance and repair of mechanical, electrical and computerized devices
     
  2.  Possession and maintenance of a valid California Class C driver’s license.

Verification:  Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures: (General Exam Process Information) 

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Written Multiple Choice Examination (Weight - 100%): Candidates who meet the minimum qualifications will be invited to a written multiple-choice examination that is designed to measure knowledge, skills and/or abilities in job-related areas which may include but not limited to: knowledge of basic computer, electrical and mechanical tools and equipment; knowledge of safety procedures; basic mathematical ability; human relations ability; problem solving ability; and ability to read, interpret and understand documents.

This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review. 

For your reference, a Multiple-Choice Test Preparation Manual is available on the DHR website: http://www.sfdhr.org/modules/showdocument.aspx?documentid=18426 

Additional Information

Eligible List/Score Report:  A confidential eligible list/score report of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list/score report, shall not be made public unless required by law. However, an eligible list/score report shall be made available for public inspection, upon request, once the eligible list/score report is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list/score report resulting from this examination process will be of 24 months and may be extended with the approval of the Director of Transportation.

Additional Information Regarding Employment with the City and County of San Francisco:

Terms of Announcement: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at Careers at City and County of San Francisco (smartrecruiters.com)] The terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement.  Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules

How to Apply:

Applications for City and County of San Francisco jobs are only accepted through an online process.
1. Visit Careers with Purpose | City and County of San Francisco (sf.gov)
2. Type "7444" in to the "Search by class or keyword" field.
3. Click the link to open the Job Announcement.
4. Select the “Apply Now” button and follow instructions on the screen.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up to date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@careers.sf.gov, @sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding the Exam Process, please contact the exam analyst, Pierre Aguirre at [email protected]. PA | CBT-7444-T00134 | E

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Average salary estimate

$70000 / YEARLY (est.)
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$80000K

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What You Should Know About Parking Meter Repairer - San Francisco Municipal Transportation Agency (7444) – T00134, City and County of San Francisco

Are you handy with tools and have a passion for keeping the city running smoothly? The San Francisco Municipal Transportation Agency (SFMTA) is looking for a skilled Parking Meter Repairer! In this role, you'll be essential to the city’s transportation network, ensuring that parking meters are functioning correctly. Your day-to-day tasks will include inspecting, disassembling, and repairing both electro-mechanical and electronic parking meters. You'll diagnose issues and set up new meters while using various handheld devices and tools. Your work is crucial to maintaining efficient municipal services, as you’ll troubleshoot and upgrade existing meters, clean them, and even handle software updates. Engaging with the public will also be part of your job, responding to inquiries and complaints about parking meters. The position requires some good walking, as you'll cover up to eight miles a day in your assigned areas, carrying necessary tools. To thrive in this role, you should have at least two years of relevant experience with mechanical and electrical repairs, and it helps to have a valid California driver’s license. If you enjoy outdoor work and tackling new challenges daily, consider applying to join the SFMTA as a Parking Meter Repairer. Your contributions will make a difference in how over a million residents and visitors navigate San Francisco!

Frequently Asked Questions (FAQs) for Parking Meter Repairer - San Francisco Municipal Transportation Agency (7444) – T00134 Role at City and County of San Francisco
What are the primary responsibilities of a Parking Meter Repairer at the San Francisco Municipal Transportation Agency?

As a Parking Meter Repairer at the San Francisco Municipal Transportation Agency, your primary responsibilities will include inspecting, repairing, and maintaining both mechanical and electronic parking meters. This involves disassembling and reassembling meter components, diagnosing issues using electronic handheld tools, and ensuring that all meters are functioning properly to serve the public effectively.

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What qualifications do I need to become a Parking Meter Repairer with the SFMTA?

To qualify for the Parking Meter Repairer position with the San Francisco Municipal Transportation Agency, candidates must possess two years of verifiable work experience related to repairing mechanical, electrical, and computerized devices. Additionally, a valid California Class C driver's license is required to operate city vehicles during your duties.

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What kind of tools do Parking Meter Repairers utilize at SFMTA?

Parking Meter Repairers at the San Francisco Municipal Transportation Agency utilize a variety of tools, including electronic handheld devices, power tools, and traditional hand tools. These tools are essential for diagnosing issues, performing repairs, and ensuring that parking meters are in top working condition.

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Is customer service a part of the Parking Meter Repairer role at the SFMTA?

Yes, customer service is an important aspect of the Parking Meter Repairer role at the San Francisco Municipal Transportation Agency. Repairers regularly interact with citizens, addressing inquiries and complaints regarding parking meters, which helps in maintaining a positive public image and ensuring service satisfaction.

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What does a typical workday look like for a Parking Meter Repairer at SFMTA?

A typical workday for a Parking Meter Repairer at the San Francisco Municipal Transportation Agency involves a mix of outdoor work and technical tasks. You’ll spend time walking in assigned areas to conduct inspections, repair meters, troubleshoot problems, and perform routine maintenance, all while ensuring good communication with the public regarding their parking concerns.

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Common Interview Questions for Parking Meter Repairer - San Francisco Municipal Transportation Agency (7444) – T00134
What steps do you take to troubleshoot a malfunctioning parking meter?

When troubleshooting a malfunctioning parking meter, the first step is to inspect the meter's exterior for any visible damage or tampering. Next, I would disassemble the meter to check internal components such as the motherboard, wiring harness, or sensors for any faults. I would use handheld diagnostic tools to assess the meter's operational status and data. After identifying the issue, I would either repair or replace the defective parts as necessary.

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Can you explain your experience with electronic and mechanical repairs?

Absolutely! I have two years of experience working with both electronic and mechanical repairs, specifically focusing on parking meters. I've repaired various components ranging from circuit boards to mechanical mechanisms. My approach is systematic, often beginning with identifying the issue through careful observation and testing, followed by executing the necessary repairs with precision.

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How do you prioritize tasks when multiple meters require repairs?

I prioritize tasks based on urgency and impact on public service. For instance, if a meter is completely non-functional, I would address that first over those that may be having minor issues. Keeping an organized log and regularly updating the status of repairs helps me manage multiple tasks effectively.

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What safety precautions do you take when working with electrical components?

When working with electrical components, I always ensure to follow safety protocols. This includes wearing appropriate personal protective equipment, disconnecting power sources before beginning work, and using insulated tools. Keeping a clean and organized workspace also minimizes the risk of accidents.

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Describe a time when you had to interact with a frustrated customer.

In a previous role, a customer was frustrated about a malfunctioning meter that affected their parking experience. I listened actively to their concerns, apologized for the inconvenience, and assured them I would resolve the issue swiftly. I took their information and followed up after the repair to ensure they were satisfied with the service.

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What do you find most challenging about repairing parking meters?

One challenge I face in repairing parking meters is keeping up with advancements in technology, especially with newer electronic models. Continuous learning is vital, and I stay updated by attending workshops and engaging with fellow technicians to share best practices.

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How do you maintain accurate records of your work?

I maintain accurate records by utilizing digital logs and manual forms to document all repairs, maintenance tasks, and inventory checks. This practice helps keep track of work completed, parts used, and scheduling, which is crucial for efficient operations.

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Can you provide an example of a technical problem you solved?

Sure! I once encountered a situation where multiple meters were not accepting coins. After assessing the issue, I discovered that the coin mechanism was jammed due to debris. I carefully disassembled the mechanism, cleaned it thoroughly, and reassembled it, restoring functionality.

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Why do you want to work as a Parking Meter Repairer for the SFMTA?

I want to work as a Parking Meter Repairer for the SFMTA because I am passionate about contributing to fair and efficient public transportation in San Francisco. I appreciate the city's commitment to sustainability and safety, and I want to be part of a team that supports these values through my technical skills.

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What strategies do you use for efficient time management on the job?

I employ several strategies for efficient time management: I plan my daily tasks in advance, set specific goals for completion, and minimize distractions. Additionally, I always analyze situations to streamline my workflow, ensuring repairs are completed within an expected timeframe without compromising quality.

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The mission of The San Francisco Department of Human Resources is to recruit, engage, and develop the City's workforce to meet the expectations and service needs of San Franciscans. DHR administers the City's civil service system, ensures payment ...

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DATE POSTED
March 18, 2025

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