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Data Content Supervisor

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Job Description

The Office of the District Attorney, Bronx County (“BXDA”) is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By “Pursuing Justice with Integrity,” the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants. Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while recognizing when punitive measures do not adequately advance justice. By recognizing these significant distinctions and acting accordingly, BXDA has established a standard of excellence in the representation of the Bronx community at large, which continues to grow stronger every day.
In furtherance of this mission, the BXDA seeks experienced and enthusiastic Data Content Supervisor.

Job Responsibilities:

Specific duties will include but are not limited to the following:

-Supervise the activities of Case Trackers, and Data Content Analyst, and serves as custodian of the Data Catalogues, Standard Operating Procedures, and SLAs

-Oversee IT level 1 Operations Support and complex data quality analysis including the preparation and delivery of reports on overall plans, activities, and performance metrics and collaborate across
bureaus to develop strategies to correct deficiencies or problems.

-Responsible for maintaining effective and stable operations of large-scale platforms including Case Management, associated telecommunications systems, and complex data integrations by monitoring system and data quality.

-Manage and track service contracts related to all platforms including data, system support and make recommendations on suitable technology based on user needs, availability, and budgetary considerations.

-Coach and monitor team performance; perform evaluations and responsible for developing quarterly management reports.

-Supervise the activities of Case Trackers, and Data Content Analyst, and serves as custodian of the Data Catalogues, Standard Operating Procedures, and SLAs

-Administer closure and resolution of escalated issues by coordinating with cross agency Teams as applicable and assuring quality of the work delivered.

-Perform all other related duties and projects as assigned.

Preferred Qualifications:

A Bachelor’s degree preferred or Associates degree and a minimum of three (3) years working experience in a law firm, governmental agency, civic or community organization.
Preferred Skills:

Minimum of two years of supervisory experience preferred.

COMMUNITY COORDINATOR - 56058

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$70000 / YEARLY (est.)

min

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$60000K

$80000K

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What You Should Know About Data Content Supervisor, City of New York

If you're passionate about data management and have a desire to lead, the Bronx County Office of the District Attorney is excited to welcome you as their next Data Content Supervisor in the vibrant heart of New York City! In this role, you will play a crucial part in ensuring the smooth operations of large-scale platforms that directly impact the delivery of justice. As the Data Content Supervisor, you’ll be responsible for supervising Case Trackers and Data Content Analysts, ensuring that the Data Catalogues and Standard Operating Procedures are upheld to the highest standards. You'll dive into the nitty-gritty of complex data quality analyses, preparing comprehensive reports and working collaboratively across different teams to troubleshoot any issues that arise. Your keen oversight will help to maintain effective operations and manage service contracts related to the platforms. Moreover, you will coach your team, offering evaluations and guidance that support their growth while also keeping an eye on performance metrics. If you're ready to contribute to a mission-driven environment that values justice and integrity, and you hold a Bachelor's or an Associate's degree with relevant experience, then this role is tailor-made for you. Come and help make a difference in the Bronx community with data-driven solutions and collaborative teamwork!

Frequently Asked Questions (FAQs) for Data Content Supervisor Role at City of New York

What are the main responsibilities of a Data Content Supervisor at the Bronx County Office of the District Attorney?

As a Data Content Supervisor at the Bronx County Office of the District Attorney, your main responsibilities include supervising Case Trackers and Data Content Analysts, managing data quality assessments, overseeing the operations of large-scale platforms, and ensuring the adherence to Standard Operating Procedures. You'll also be responsible for evaluating team performance and maintaining effective service contracts to support technological needs.