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Job Description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $53,370.00 - $61,376.00

THESE POSITIONS ARE ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF PRINCIPAL ADMINISTRATIVE ASSOCIATE.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

The ACS Division of Financial Services (DFS) is responsible for supporting, planning, implementing, and monitoring the fiscal functions of the agency in accordance with City, State and Federal guidelines. The work of DFS includes managing the ACS budget; submission of monthly claims for revenue; processing of payments to provider agencies and vendors; monitoring the financial health of provider agencies through financial review and audits; maintenance of the ACS bank accounts; centralized oversight of ACS Child Welfare financial eligibility; and data maintenance for financial systems of record.

Administrative Payment Services is responsible for processing payments associated with the agency “for-profit” vendors which are Non-Human Service Subcontractor-related. These payments are made to cover administrative costs of goods and services required by ACS, to support Implementation and effective delivery of its social service programs.

This position encompasses professional work of varying degrees of difficulty and responsibility in the preparation and administration of processing payments within DFS Administrative Payment Services. Provide data entry for the issuance of payments to provider agencies and vendors, providing timely issuance of payments as well as ensuring accuracy of payments to support the delivery of services for children, youth, and/or families. Some examples of ACS administrative contracts and purchase order related payments include Capital Payments, Consultants, Food, Formal Contracts, Requirement Contracts and Small Purchases.

These responsibilities are performed under supervision, with some latitude for independent initiative and judgment. Typical duties include but are not limited to:
- Review invoice package to ensure compliance with regulations, directives, and standards from City oversight entities such as the New York City Comptroller, Procurement Policy Board rules and Prompt Payment Guidelines.
- Review assigned invoice packages for completeness and confirm sufficient funding to process payment.
- Ensure payment vouchers are complete and includes all pertinent documents, i.e., (Purchase Order, Invoice, Packing Slip, Receiving Report, etc.) and adheres to prompt payment guidelines.
- Liaise with procurement and contract managers to obtain missing documents and troubleshoot other issues.
- Report any payment discrepancies and issues to supervisor.
- Review and verify the accuracy of ledger balances.
- Responsible for records management, including uploading voucher packages to the archive folder and assisting Stakeholders with document flow, as needed.
- Prepare spreadsheets and detailed payment status reports for supervisor, as needed.
- Complete special assignments, as necessary.
- Respond to inquiries.
- Perform related tasks, as necessary.


ADDITIONAL INFORMATION:

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

TO APPLY:

- Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID # 704785.
- NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED.
- NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

Qualifications

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$57373 / YEARLY (est.)
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$53370K
$61376K

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What You Should Know About Payment Processor, City of New York

Join the Administration for Children’s Services (ACS) as a Payment Processor in the vibrant city of New York! In this role, you will play a vital part in ensuring the financial health of our services aimed at protecting the welfare of children and families. Your responsibility will include processing payments to our provider agencies and vendors, all while adhering to city, state, and federal guidelines. The Payment Processor position demands attention to detail as you’ll review invoice packages for compliance and completeness, confirming that all necessary documents are present for timely payment issuance. You'll collaborate with procurement and contract managers to resolve any discrepancies and ensure that funds are properly allocated. Being part of the ACS family means you’re not just processing payments; you are contributing to the effective delivery of crucial social services! Your days will involve data entry, records management, and preparing payment status reports, all under the guidance of a supervisor who encourages independent initiative. We are looking for an organized and proactive individual who can manage administrative tasks efficiently. Candidates must possess a degree and some relevant experience in administrative work, with at least a year of supervisory oversight. This role is essential to help support our commitment to nurturing children and families in our community, and it comes with a competitive salary range of $53,370.00 - $61,376.00. If you are ready to make a difference while developing your career, we would love to hear from you!

Frequently Asked Questions (FAQs) for Payment Processor Role at City of New York
What are the responsibilities of a Payment Processor at ACS?

As a Payment Processor at the Administration for Children’s Services (ACS), your main responsibilities will include processing payments to provider agencies, ensuring compliance with city regulations, reviewing invoices for completeness, and managing documentation. You will work closely with procurement teams to resolve any payment issues and will generate detailed payment reports for supervisors, ultimately supporting the agency’s crucial social service initiatives.

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What qualifications do I need to apply for the Payment Processor position at ACS?

To qualify for the Payment Processor position at the Administration for Children’s Services (ACS), candidates must possess a baccalaureate degree from an accredited college and have at least three years of progressively responsible administrative experience, including supervisory duties. Alternatively, an associate degree with additional years of experience or a high school diploma with significant administrative experience may also be considered.

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How does the Payment Processor role support children and families at ACS?

The Payment Processor role at the Administration for Children’s Services (ACS) plays a critical part in the agency’s mission to support children and families. By ensuring timely and accurate processing of payments to essential service providers, you help facilitate the delivery of vital social services, including foster care and community support initiatives, directly impacting the well-being and safety of those in need.

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What is the work environment like for Payment Processors at ACS?

The work environment for Payment Processors at the Administration for Children’s Services (ACS) is collaborative and supportive, focused on ensuring a positive impact on the community. You’ll work alongside various departments within the agency, engaging with dedicated professionals who share a common goal of promoting child welfare while enjoying a dynamic and educational workplace.

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What is the salary range for a Payment Processor at ACS?

The salary range for a Payment Processor at the Administration for Children’s Services (ACS) is between $53,370.00 and $61,376.00. This competitive salary reflects the value placed on your contributions to the agency and the important work you're engaging in for the well-being of children and families in New York.

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Common Interview Questions for Payment Processor
Can you describe your experience with processing payments?

When answering this question, focus on your previous roles that involved financial processing, detailing the types of transactions you handled, your familiarity with compliance regulations, and the software you utilized for payment processing. Highlight how your experience ensures accuracy and efficiency in the processing of payment vouchers.

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How do you ensure compliance with payment regulations?

In your response, discuss your understanding of payment compliance regulations, like those from the New York City Comptroller's office. Share examples of how you have previously reviewed invoices for completeness and accuracy, and your experiences liaising with other departments to resolve discrepancies or obtain missing documentation.

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What strategies do you use to manage your time and tasks?

Consider elaborating on the techniques you use for effective time management, such as prioritizing tasks based on deadlines, using spreadsheets for tracking payments, or applying project management tools. Share any specific examples demonstrating your ability to meet multiple deadlines in a fast-paced environment.

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Tell me about a time you encountered an issue during payment processing.

Provide a detailed example of a payment processing challenge you faced, how you identified the issue, the steps you took to resolve it, and the outcome. This will showcase your problem-solving skills and ability to handle unexpected situations with professionalism.

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How do you handle discrepancies in payment documentation?

Explain your method for identifying discrepancies, how you would verify details from invoices and purchase orders, and your approach to communicate and resolve issues with relevant parties. Highlighting your organizational skills and attention to detail will be advantageous here.

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What software programs are you familiar with for payment processing?

Discuss the specific financial software programs you have used, such as QuickBooks or Excel, and how you've leveraged these tools to streamline payment processing. If you are familiar with specific databases or financial management systems used by government agencies, be sure to mention them.

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Why do you want to work as a Payment Processor at ACS?

Reflect on your motivation for wanting to join the Administration for Children’s Services (ACS), focusing on the agency’s mission to support families and children. Articulate how your personal values align with their objectives and how you hope to contribute positively through this role.

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Describe a time when you had to collaborate with other departments.

Share an experience where cross-departmental collaboration was necessary. Detail your role in the project, how you communicated with others to achieve common goals, and the success of your collaborative efforts. This showcases your teamwork skills crucial to the Payment Processor position.

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What steps do you take to ensure accuracy in your work?

In your response, emphasize your attention to detail and the checks you implement in your work process, such as cross-referencing documents, double-checking amounts, or using review checklists. Discuss how these methods prevent errors and promote high-quality outcomes.

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How do you stay organized when managing multiple payments?

Discuss your organizational strategies, such as maintaining a detailed calendar, using task lists, or employing project management software to keep track of various payments and deadlines. Explain how these tools aid you in staying focused and ensuring timely transactions.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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DATE POSTED
March 27, 2025

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