The Impact Director at City Year Jacksonville is responsible for managing programmatic operations, supervising Impact Managers, and ensuring effective educational interventions for students. This includes tracking service impact data, maintaining relationships with school stakeholders, and overseeing the development and training of AmeriCorps members. The role also involves regularly observing classroom activities and supporting Impact Managers in meeting both service goals and administrative deadlines.

To qualify for the Impact Director role at City Year Jacksonville, candidates should possess experience with educational programs and management. Strong leadership skills, relationship management abilities, and data analysis expertise are also essential. A commitment to diversity and community engagement is highly preferred, as the role focuses on fostering a supportive and inclusive environment for corps members and students alike.

The Impact Director supports AmeriCorps members by overseeing their development and ensuring they have the resources they need to succeed. This includes managing and coaching Impact Managers who work directly with corps members, facilitating training opportunities, and helping ensure that all AmeriCorps members meet service compliance standards. By fostering strong relationships and maintaining open lines of communication, the Impact Director plays a vital role in creating a positive and effective service year for AmeriCorps members.

The work environment for the Impact Director role at City Year Jacksonville is vibrant and collaborative. The position is 100% on-site in Jacksonville, Florida, where the Impact Director will engage regularly with school stakeholders, Impact Managers, and AmeriCorps members. The atmosphere emphasizes teamwork, support, and ongoing professional development, all while working towards the shared goal of making a meaningful impact in students' lives.

City Year offers a comprehensive benefits package for its full-time employees, including vacation days, sick leave, medical, dental, and vision coverage. Employees can also participate in retirement savings plans like the 401(k) and share in a supportive workplace environment that values diversity and community engagement. These benefits reflect City Year’s commitment to taking care of its employees so they can fully dedicate themselves to improving the lives of students.

To ensure successful educational interventions, I would employ strategies such as regular data analysis to track progress, fostering strong relationships with school stakeholders, and creating targeted training for AmeriCorps members that directly aligns with the needs of the students. Active listening to both team members and students would be key to adjusting our interventions effectively.

Motivating my team at City Year Jacksonville would involve recognizing individual contributions, celebrating team achievements, and fostering a culture of open communication and support. I believe in providing ongoing professional development opportunities and encouraging collaboration to empower team members and sustain high levels of engagement.

In a previous role, I faced a conflict where two team members disagreed on project priorities. I facilitated a meeting where each could voice their concerns and perspectives. By guiding the discussion towards a collaborative solution and emphasizing the shared goals of our mission, we reached a consensus that strengthened team cohesion moving forward.

Community engagement means actively involving and partnering with local stakeholders, schools, and families to create a supportive ecosystem for students. In the role of Impact Director, I would prioritize building strong relationships with community members and incorporating their feedback into our programs to ensure our services are relevant and effectively address local needs.

To ensure compliance with AmeriCorps standards, I would implement regular check-ins and audits with Impact Managers to review member files and service hours. Additionally, I would provide continuous training on compliance requirements and create a framework that holds everyone accountable while supporting our team in maintaining high standards.

My approach to monitoring the success of educational interventions would involve setting measurable goals, using both qualitative and quantitative data to assess progress, and implementing regular feedback loops. By ensuring that we can track the effectiveness of our interventions in real-time, we can make adjustments as needed to optimize outcomes for students.

Diversity is crucial in educational programs because it enriches the learning experience, fosters understanding and empathy among students, and reflects the wider community. It helps to create an inclusive environment where all students feel represented and supported, which ultimately leads to better educational outcomes for everyone.

To develop corps members in achieving their service goals, I would offer tailored training opportunities based on their individual strengths and areas for growth. Frequent one-on-one meetings to discuss progress, challenges, and aspirations would be integral, along with setting clear expectations and providing constructive feedback to support their development.

To assess program impact, I would utilize metrics such as student attendance rates, behavior improvement statistics, and academic performance indicators. Additionally, qualitative feedback from both students and educators would provide invaluable insights into the effectiveness of our interventions and help guide ongoing program development.

I want to work at City Year Jacksonville as an Impact Director because I’m passionate about education and firmly believe in the power of community support in shaping student success. Joining a dedicated team that aligns with my values of service, diversity, and inclusion provides a unique opportunity to make a meaningful impact while continuously growing as a leader.